Ulasan Hotel Continental

Convenient near by restaurant , shopping area, clean. But the room litter small. Can’t fixed my big Luaggue 😅 My room can saw the beautiful landscape

Simple, clean and perfect. A great place to stay in Zermatt. The staff were lovely and helpful, great choice for breakfast and altogether a great place to stay in Zermatt.

The hotel is in great location. Photos uploaded shows the breakfast inclusive in the booking. Good taste and variety. The receptionist is very helpful and pleasant. Will recommend all to stay in this hotel.

One of cozy place to stay, good hospitality and also near station

The hotel is so conveniently located which is 3 mins walk from train station. It’s also right in the heart of Zermatt city.

整體不錯，房間整潔，廁所有浴缸。露台看不到馬特洪峰，不過景色亦不錯。4月份下雪，露台可見厚厚積雪，十分漂亮。唯一可惜價格有點高，整個地區價格偏貴。

原本預訂了Hotel continental （三星酒店）的 Double Room 1 Queen bed，但到了酒店後，竟然安排旁邊一間叫 Alphubel (二星酒店）的房間，完全貨不對辦。員工聲稱Hotel continental 購買了Alphubel，由於我預訂的房間已經沒有，所以安排在Alphubel的房間。Alphubel 正門有很多級樓梯，裏面完全沒有員工，前台沒有用，沒有餐廳開放。電梯超級古老，走廊燈昏暗，房間很古舊，有30至40年歷史，沒有翻新，最不可接受的是，門鎖壞了，根本不能上鎖。 結果，我返回Hotel continental 和他理論，要求取消訂房，退回費用，臨時要訂另一間酒店，花更多的錢，而且浪費時間。這個安排完全不可接受。

前台服務非常好，就在小鎮內，我早上07:36的火車，07:15從酒店離開都可以。衹是房子有點搖晃，我以為是地震，原來是樓下或者樓上的人在走路。嚇一跳

我在這丟了一件夾克，用攜程網絡電話打過去很快就得到前台回覆找到了，然後讓朋友過去拿的，服務不錯，價格合適

非常滿意的一間酒店，唯獨： 1. 由於係interlaken west同interlaken ost站的中間，所以要行好遠先見到酒店 2. 隔離係教堂，夜晚同早上都會響，都幾認聲🥺 3. 房間冇空調，因此有點焗，好彩有得開窗 早餐有挺多選擇，服務員個個會講英文，感覺上親切好多

地點好方便 係大街同火車站附近 如果拎住好多gip揀呢間都幾好 不過就唔會有山景 廁所好暗同細 要自己開電筒先夠光 房好大 有balcony

房間小，性價比沒有，離車站近

The Hotel Continental is not the newest building but it has wonderful staff who made our stay delightful. We only wish that we could have had a longer stay!!

Specifically requested for a room with balcony view of the mountains but was given a room where I can see someone else’s balcony. The room was so dim could barely see anything. There was no one at reception so had to call and ask for a change of room, the staff came by an hour later. The staff gave a better room, I must say the staffs are very hospitable. As for the room and the property, I paid 300 SGD/night for that room which was totally not worth it at all, the bed and mattress provided was that of the dormitory or helper’s room with metal frames where you can feel your back and the thin mattress sinking to the metal frame. The floor creaks, the ceiling has paint cracks, overall the property is very worn out, and totally different indication from the photos which mislead me into booking. It really needs to be furnished and revamped. Definitely not worth the expensive rate paid for that kind of room.