I visit York regularly and mostly stay in hotels. I decided to do something different this time and stay here. Checkin is through the pub downstairs. The two younger members of staff had no idea what to do when I arrived but the third member of staff took the lead to check me in and bring me to my room. Initial impression of the room was that it was nicely presented, clean and modern. However, I was simply shocked to find that my bathroom had no shower in it. I went back to reception and asked to be assigned a room with a shower but was told no other room was available. So, for the first time in many years, I stayed in a location that didn’t even have the most basic of facilities. If I knew this before I booked here, I certainly wouldn’t have made the booking. In the morning, I asked to have breakfast. It was cooked to order and was delicious. The lady who served me was very efficient and friendly. There’s no air conditioning in the room so I had to have a fan running all night to try to stay cool. So, would I stay here again? Probably not, I’m afraid. The lack of basic facilities is a complete show stopper for me.
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