Yixiang Hotel (Yining Station Branch)

Ulasan Yixiang Hotel (Yining Station Branch)

Yixiang Hotel (Yining Station Branch)

525 Jiefang West Road, Yining, Xinjiang, ChinaLihat Detail Hotel
Yixiang Hotel (Yining Station Branch)
Yixiang Hotel (Yining Station Branch)Yixiang Hotel (Yining Station Branch)Yixiang Hotel (Yining Station Branch)
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Ulasan Tamu tentang Yixiang Hotel (Yining Station Branch)

9.5/10
Outstanding
668 ulasan
Ulasan terverifikasi
Location9.5
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(668)
Positive reviews(659)
Reviews with photos/video(168)
Large rooms(84)
Easy to get around(67)
Friendly front desk staff(65)
Convenient parking(55)
Perfect for business trips(28)
Well decorated(25)
Offers pick-up/drop-offs(15)
Close to airport(5)
Negative reviews(9)
Guest User
Standard Queen Room
Check-in Des 2024
Solo travelers
2 ulasan
9.5/10
Amazing
Diposting pada 11 Jan 2025
The staff at this hotel went above and beyond to ensure a great stay, despite limited English proficiency. They helped me get around the city, find an adapter for my European plugs, and did everything they could to accommodate my needs. The only downside was the hotel's location, which felt a bit removed from the main attractions. However, the exceptional service more than made up for the not-so-ideal location, so I would highly recommend this hotel for its outstanding customer care.
Tanggapan dari Properti: 尊敬的賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的親睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對酒店的支持。
LINGS
Standard 2-bed Room
Check-in Agt 2024
Couples
48 ulasan
9.0/10
Great
Diposting pada 21 Sep 2024
Happy to stay here, extended another night.
Tanggapan dari Properti: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard 2-bed Room
Check-in Sep 2024
Travel with friends
4 ulasan
10.0/10
Outstanding
Diposting pada 19 Okt 2024
very good
Tanggapan dari Properti: 非常感謝您對我們酒店的好評!您的滿意是我們不懈的追求。我們將繼續竭誠為您提供優質的服務和舒適的住宿體驗。衷心感謝您給予我們的支持和信任,期待您再次光臨!
Guest User
Standard 2-bed Room
Check-in Feb 2025
Business travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 13 Mar 2025
The service is very good. It was a good stay. Recommend. Highly recommended. Convenient transportation. They also helped us upgrade the room type for free. The room price is larger than the original room. There is a sofa. The staff are very enthusiastic. The airport pick-up service is also excellent. They helped us take the luggage and load the car before departure. They also introduced the beautiful scenery of Xinjiang to us along the way. It is a very good choice to stay in this hotel during the April Apricot Blossom Festival.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! Thank you for your five-star praise! We are glad that you were satisfied with the transportation, room upgrade and staff service. Your recommendation is our greatest encouragement. We look forward to your next visit and wish you a happy life! [Yixiang Hotel] Team
Guest User
Standard 2-bed Room
Check-in Agt 2024
Solo travelers
8 ulasan
10.0/10
Outstanding
Diposting pada 5 Sep 2024
The room is very clean and the toilet is also clean. The service attitude of the sisters at the front desk is also very good. The only thing is that the sound insulation is not good👎 The uncle and aunt in the tour group were too noisy at night. We were all asleep and the dogs were asleep. Loud voices were closed and the hallway was closed, causing the dogs to bark. As a result, they complained about my dog ​​barking? ? ? ? What's the big deal? Another wave came later and they were talking very loudly again. Do you have to open the door and reason with me? It's so noisy. It's really unqualified. My dogs are quieter than some tour groups
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. If you have any unpleasant experience during your stay, please contact the front desk for mediation in time. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Dafobangshenxiaorengunkai
Standard 2-bed Room
Check-in Jul 2024
Solo travelers
19 ulasan
10.0/10
Outstanding
Diposting pada 26 Agt 2024
I originally booked another hotel. After arriving, I immediately canceled the reservation because the front desk operation was too scary. I immediately opened Ctrip at the hotel door to quickly rebook the hotel. I was lucky enough to choose the Yixiang Hotel. The room is very clean, the facilities are new, and the environment is very comfortable. It's a pity that there is no dry and wet separation, but it dries very quickly. What's amazing is that the material of the disposable shoes is very good, better than some hotel chains. The bedding is also very good, which greatly improves the quality of sleep. Although there are many cars on the road and it is noisy, it improves a lot after closing the windows. Opposite is the passenger terminal, and you can take the Sailimu Lake bus in less than five minutes' walk. There is a bus stop downstairs that delivers goods to Hanren Street for 1 yuan. There is Internet-famous Pepper Moji in the alley next door. You can walk to Liuxing Street. The location is really great! But there is no laundry room, you must unlock the manual laundry skill XD
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Ffan
Standard 2-bed Room
Check-in Jul 2024
Family
23 ulasan
8.5/10
Very Good
Diposting pada 25 Agt 2024
The Yixiang Hotel in Yining is located opposite the Zhouzhou Long-distance Bus Station, a ten-minute walk from Liuxing Street. There are parking spaces at the door on a first-come, first-served basis. The best thing is the geographical location, it is very convenient to go everywhere, taxis are cheap in Yili, and there are buses at the door. The hotel does not provide breakfast, but fortunately there is a breakfast shop next door. The room is very clean, disposable toilet seats are provided, and the sound insulation is very good. The design of the bathroom shower is rather strange. There is no glass door or shower curtain. The bathroom is filled with water when I take a shower.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your pertinent opinions. We sincerely apologize and regret for your unpleasant experience during your stay. The hotel management attaches great importance to every guest's opinion, and we will further improve and improve our facilities and services. We sincerely look forward to your visit again.
Guest User
Standard 2-bed Room
Check-in Jul 2024
Travel with friends
7 ulasan
4.5/10
Diposting pada 12 Agt 2024
I went out for a run at around 6 o'clock and expected to return to the hotel at around 7 o'clock. Since I only had one card, I was worried that the card would cut off the power and the air conditioner would stop affecting my wife and children's rest, so I decided not to bring the card with me. When I came back, I asked the front desk to help open the door. Back to the hotel at 15:00, there was no one at the front desk, which was normal (after all, there is a time difference between Xinjiang and the mainland). The security guard at the door asked what happened. I said there was no card, and he said he would open the door for me. I said thank you. Then I entered the elevator. In the elevator, the security guard gave me a serious lesson: "It's so early and I don't bring my card with me. Don't others want to take a break? Think about it for others, really!" The exact words are word for word. . I think what he said is correct, but when I thought about it, I was staying in a hotel. It was after seven o'clock, and I needed service at the front desk, so I was given a lecture. There is no water curtain in the shower and the water is not flowing smoothly. As soon as I take a shower, the water is all over the place, making it impossible to use the bathroom. The whole bathroom is unusable.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer: Hello! On behalf of our team, I would like to express our deep apologies. We are aware that our security personnel exhibited inappropriate behavior during recent incidents, and we are deeply sorry for that. We are deeply sorry for the issue of clogged floor drains. We understand that this has caused you great distress and inconvenience. Regarding this problem, we also sent staff to check it as soon as possible. We found that it was because our customer's hair loss was serious, causing the filter to be clogged. We also dealt with it as soon as possible. We are very sorry that you have faced this situation, and we have taken a series of measures and improvements to replace the floor drain with a new one to prevent similar problems from happening again.
Guest User
Standard 2-bed Room
Check-in Jul 2024
Family
35 ulasan
10.0/10
Outstanding
Diposting pada 9 Agt 2024
A very good hotel at the same price. Parking is convenient. There is also a 24-hour shop, breakfast shop and Chongqing noodle shop downstairs. I will stay here next time I come. I forgot the room photos. The first picture is of the braised beef noodles downstairs. It tastes good.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Guest User
Standard 2-bed Room
Check-in Jul 2024
Family
16 ulasan
10.0/10
Outstanding
Diposting pada 5 Agt 2024
The hotel is located opposite the passenger terminal, with very convenient transportation. It is very close to Liuxing Street, about 10 minutes' walk. The decoration is very new, the bedding is comfortable, the bathroom facilities are good, the room is relatively large, and the accommodation experience is good. There are many restaurants around. The Internet celebrity check-in restaurant Old Lady Pepper Moji is in the small alley next to it, and you can walk there in about 3 minutes. Very satisfied with the stay!
Teks AsliTerjemahkan dengan Google
6/7
Tanggapan dari Properti: Dear guest: Hello, thank you for your review! The hotel advocates "intentional service", and we are actively discovering opportunities to provide you with services, and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Guest User
Standard 2-bed Room
Check-in Jun 2024
Solo travelers
30 ulasan
7.5/10
Diposting pada 24 Jul 2024
The hotel is opposite the Yining Bus Station, just walk across the road. The rooms facing the road are a bit noisy at night
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer, thank you for choosing to stay in our hotel. We sincerely apologize for the problems that occurred during your stay. Our hotel is located on Jiefang West Road, which is quite prosperous and lively. There is a large flow of people. Each of our rooms is equipped with double-glazed soundproof windows. It is still very quiet when you close the windows at night and adjust the air conditioner to a suitable temperature. We will also improve the sound insulation. We hope to give you a satisfactory stay experience next time. Thank you for your valuable suggestions and look forward to seeing you again.
Youganendedaxiong
Standard 2-bed Room
Check-in Jun 2024
Family
29 ulasan
7.5/10
Diposting pada 4 Jul 2024
Near the main road, everything else is good and clean. Liuxing Street is just around the corner, about ten minutes' walk away. It is also very convenient to eat nearby, including hotpot and noodles. There is a parking lot at the door, but there are not many parking spaces. Contact the store in advance and they will reserve a parking space for you.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: We appreciate your feedback and your satisfaction is our greatest pursuit. Thank you for choosing our hotel and we look forward to serving you next time.
Guest User
Parent-child Suite
Check-in Mei 2024
Family
13 ulasan
8.0/10
Very Good
Diposting pada 17 Jun 2024
The location is good. The breakfast shop downstairs is good, with rich varieties and delicious taste. You can also pack it up and eat it on the way. It’s not far from Liuxing Street and you can walk there!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue to work hard and make progress. I look forward to serving you next time.
Anonymous User
Standard 2-bed Room
Check-in Okt 2024
Travel with friends
5 ulasan
2.0/10
Diposting pada 17 Nov 2024
The front desk had a bad attitude. They cursed people for no reason. They didn't ask clearly and chased people away and said, "Then go away." It was a great experience to come to Yili, but I didn't have a good impression.
Teks AsliTerjemahkan dengan Google
Guest User
Standard 2-bed Room
Check-in Sep 2024
Business travelers
15 ulasan
5.5/10
Diposting pada 24 Nov 2024
The front desk has a bad attitude. If you go there at night, she will be disgusted if you disturb her rest.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, we are very sorry that we failed to provide you with a good experience. After receiving your feedback, we immediately conducted an investigation and rectification: We retrieved the surveillance footage of your check-in that night and found that the front desk staff was indeed not professional and enthusiastic enough. I criticized and educated the front desk staff, deducted their performance appraisal for that month, and the employee was required to undergo pre-job training again before returning to the post. We sincerely apologize for this and hope that you can give us a chance to make it up to us and let us serve you again. Thank you for your criticism of us. Yixiang Hotel will continue to make progress and look forward to your next visit and supervision! Thank you and I wish you good health! All the best!