Ulasan Hasdrubal Thalassa & Spa Yasmine Hammamet

Nice hotel at hammamet sud adorable for rest

Pleasant

I am staying at a hotel nearby. Their Spa is being renovated and I read about this hotel on Google reviews. I emailed them on Tuesday and Mohamed, the Spa manager emailed me back within the hour offering me an appointment for the Silver package I had read about for 350 TND for the following day. It was just fantastic. It included a 60 min massage, 30 min Hammam, 30 min jacuzzi bath with hot sea water and rose water and a 20 min face massage. Slippers, robe, relaxation area with lots of tisana (herb tea), bottles of water. A large warm indoor seawater pool with hydrojets. I was there for 4 hours. The staff were all so lovely and friendly and good at their job even though it is Ramadan. I saw a poster at Reception for another excellent package - 275 TND for breakfast, lunch, use of pool, 40 min massage, 30 min facial, and use of a suite room all day. There was a 50 TND single supplement but still a wonderful experience for the price. There was a lovely helpful lady on reception called Ghada who got staff to take me to meals (2 different restaurants - the hotel is like a huge palace - art work and marble everywhere). She also took me to my room. Again, Mohamed had everything perfectly organised in the Spa and was kind enough to change the facial until after lunch. Restaurant staff was excellent too, as was the food. One young waiter (with a long Turkish name) went out of his way to make me a "caffe latte" (I found the cappuccino from the machine a bit too sweet). The rooms are luxurious with extremely comfortable beds. Everywhere was quiet because it is low season which was perfect for me. This is a uniquely exquisite hotel with a fabulous Spa and wonderful staff who provide outstanding service. I am very grateful to have experienced being here.

Great experience, I’ve been to several hotels in Hamamet this is become my favorite it , junior suite is spacious , well decorated Tunisian style, the bed is comfortable . I really enjoyed the jacuzzi and Spa pool with Mediterranean Sea water . The staff were very friendly. Just happened to meet the owner in breakfast his very humble and welcoming. General manager Samir N’cir came and checked on my experience in the Hotel . The Hotel is well maintained and well decorated with North African Arts.. looking forward to enjoy this hotel in summer.

Nice Looking hotel, staff very happy and friendly and spotlessly clean.. If there was another 50 guests it was a lot.due to this food choice extremely poor.only 1 of 5 restaurants open. Pool and pool bar closed, beach area had no beds and no entertainment, no air conditioning in the room so couldn’t sleep

Hasdrubal Thalasso Hammamet is one of the oldest hotels in Hammamet, and while it may show signs of age, I was pleasantly surprised by the overall cleanliness, large room, and charm it offered. The hotel's aging exterior might not be the most visually appealing due to lack of maintenance, but once inside, I found the interior well-maintained and quite nice. The cleanliness of the rooms and common areas was commendable, which greatly contributed to a comfortable stay. I wanted to add that it was enjoyable but events which happened during my stay destroyed my enjoyment. Despite its age, this hotel manages to retain a certain charm,unfortunately some staff is  friendly but some other staff's demeanor adds to the negative experience. My recent visit to the à la carte restaurant was marred by an unfortunate incident that left a lasting negative impression. While I had initially looked forward to enjoying a pleasant dining experience, what I witnessed was completely unexpected and unacceptable. During my time at the restaurant, someone decided to engage in public urination, which was not only unsanitary but also highly disrespectful to the establishment and its patrons. Such behavior is entirely inappropriate and should not occur in any public setting, especially a place where people come to enjoy their meals. I believe it is the responsibility of the restaurant staff to maintain a safe and comfortable environment for all customers. In this case, it appeared that the staff either failed to notice or address the situation promptly. This incident significantly detracted from what could have otherwise been an enjoyable meal. Kamel the server was informed and witnessed the incident but didn't do anything. I hope that the restaurant takes measures to improve its security and staff training to prevent such incidents in the future, ensuring that customers can dine without experiencing such discomfort. I must say I was quite disappointed with the level of customer service provided by the receptionist Ghada. While the hotel itself had a luxurious ambiance, the receptionist's attitude was much to be desired. I had hoped for a warm and welcoming experience when I was asking for change, but instead, I was met with a receptionist who was not nice at all. She appeared disinterested, and her demeanor came across as unfriendly. It's essential for a hotel of this caliber to have staff who make guests feel valued and appreciated whatever they're wearing or whatever they look like, but unfortunately, that was not my experience, no smile, no eye contact, not even being regarded as a customer.  Yes that was Ghada who forgot the meaning of the word receptionist. I believe that the front desk staff play a crucial role in setting the tone for a guest's stay, and in this case, it left a negative impression. I hope the hotel management takes note of this and addresses the issue to ensure that future guests have a more pleasant experience with this lady and others like h

This hotel is gorgeous and the suites are beautiful. It was so easy to relax and unwind in the quiet and elegant surroundings. The staff was very friendly and accommodating. The breakfast buffet was lavish and dinner options were great. Spa treatments are not to be missed, the spa staff is very professional, and the prices are reasonable. The outdoor pool, the salt water indoor/outdoor pool and the beach were very pleasurable. I spent 7 days by myself and I wasn't bored for an instant during my stay. There is no animation in this hotel, it is a paradise to relax and rejuvenate.

Hasdrubal Thalassa & Spa Yasmine Hammamet indeed is one of the best hotels in Hammamet. We were greeted with lovely flowers and refreshing lemonade on arrival. The staff here is literally the best! Our suite was huge, me and my friend had separate bedrooms with a private balcony and even private bathrooms and toilets and we shared a gorgeous living room with another terrace with a lovely view to the Mediterannean. The food here was delicious, we loved the iftar experience at one of their restaurants. But the best part was the SPA experience. We had the best massages and procedures here. We took their signature procedure and it was totally worth it! Can't recommend it enough!

Big Thank you to Mr Samir Nsir the hotel GM for his passionate service and his great leadership. Especial Thanks to Samir the Hotel Duty Manager for His personalised Service. Not sure how he remembers The hotel guests by name ? Brilliant. We'll done. Thanks to all Hasdrubal staff for their attention to details and genuine care during my stay at the Resort. Another happy and memorable experience at The Spa. I am not surprised the hotel deliver 7 Star service, since they are a member of Luxury Hotel of The World.(SLH) Please keep up the Good Work. I will return soon. Philippe

One of the best hotels in Hammamet with a lovely spa area and some of the best treatments / rituals for face and body. My friend and I did their “1001 nights” ritual including hammam, exfoliation, body and face massage and hair blowout. The rooms are also super beautiful and well equipped. And the beach in front of the hotel is very nice.

The price corresponds to a 5 star luxury Parisian hotel or even more! Spacious room but noise all day long even at night with children jumping on the floor above, I saw people swimming with their clothes on, this same person was at the beach then no shower with her long dress in the pool! Waiter at the evening buffet who adds 4 drinks and 2 bottles of water to the bill! Breakfast 25 min for a pancake.. In August when we took the room the price was 440 euros per night and frankly nothing in the hotel corresponds to this price! I took a triple because the receptionist told me on the phone that with a 2 year old baby I could not take a double and that they do not add a child's bed when it was not true ...

I knew that the 5-star category does not have the same meaning in all countries, but when the price paid is equivalent to that of a 5-star Shangri La Barrière or Marriot, we expect equivalent services. Of course, the rooms are spacious, but despite the efforts of the staff, we do not find what we are looking for. The bedding is classic, the pillows are hard. The courtesy tray is shameful, cheap kettle that leaks, responsible for short circuits, instant coffee when everywhere in the world we find espresso machines. Breakfast is correct for a 5-star, already seen better at a neighbor's. Not enough equipment, we wait 45 minutes for a pancake! No children's club, so punished with thalassotherapy if you come with your family! The 120-dinar dinner is not exceptional either and children pay as much as adults for 2 slices of pizza and an ice cream. No drinks included despite the price. In short, it is not the luxury 5-star I expected given the reputation and especially the price paid.

Staff prepared, kind, very polite and above all attentive to every detail. Very well-kept and clean structure. Both international and local cuisine very good. Spacious and elegant room. Private beach super equipped and well-kept.

I like to go back there. This hotel is unique and the best in Tunisia. Its thalassotherapy is incredible. Fortunately this kind of place exists. The meals served are good, the rooms are clean, beautiful and spacious. Each time I discover an unexplored corner. A little hello to the gentleman from the Moorish café who sings and plays so well. See you soon I hope