Starway Hotel (Xining Shuijing Lane Wangfujing Branch)

Kali ini saya menginap di Starway Hotel, saya benar-benar takjub dengan pelayanan kebersihannya yang sangat baik, saya harus beri acungan jempol! Sejak Anda melangkah ke dalam ruangan, semuanya tampak seperti baru. Tempat tidurnya dibuat datar dan sprei-spreinya seputih salju, tanpa kerutan atau noda. Kalau dicium dengan saksama, akan tercium aroma segar sinar matahari yang membuat Anda merasa aman dan terlindungi saat berbaring. Kamar mandinya bersih tanpa noda, toilet dan bak mandinya terang dan bersih, tidak ada noda air atau kerak bahkan di sudut-sudut, dan perlengkapan mandi tertata rapi. Area publik hotel juga dirawat dengan standar tinggi, dengan koridor bebas dari kekacauan, kabin lift didisinfeksi dan dibersihkan setiap hari, dan pegangan tangan dipoles. Para staf selalu membersihkan dengan sikap serius. Mereka membersihkan sampah segera setelah mereka melihatnya tanpa penundaan. Kontrol ketat terhadap detail kebersihan ini menciptakan lingkungan hidup yang sangat nyaman dan aman bagi para tamu. Saya akan memilih tempat ini lagi lain kali saya bepergian!

We found the hotel easily. The lobby seems to be shared with another hotel. Check-in was possible even late at night. The reception staff upgraded us into a room with a window which was nice. The room in itself is small but functional. The bed is small but comfy. The TV worked well. There's a laundry room that you can use for free but the dryer mode doesn't work. The amenities are outdated and cleanliness is really not what you would expect. Our toilet seat was broken, the sink was dirty (we removed some stains with just water and toilet paper) and it was leaking. The walls have some very nasty stains on it and there's dust and stains on many things inside the room (bedside tables, fan, wardrobe, bedside lights, etc). One very annoying thing is that when you don't close your door properly, there's a loud alarm that quickly starts ringing. Unfortunately, when it's breakfast time, many people don't care and will leave that to ring until they come back, and it's very annoying. Breakfast is Chinese food only and not that great. Plus it is served in a very small room where there's definitely not enough space for everybody so you might have to wait. On the second day, housekeeping took our bath mat and didn't replace it, so we had to use another towel. On the third day, despite putting the "do not disturb sign" on the door, housekeeping knocked several times until told that we didn't need anything. I mean it's nice of them, but the point of having the sign is not to be disturbed. Depending on when you take your shower, the water can be a bit dodgy (fine at night, but in the morning, it goes from burning to barely hot to burning again which can be annoying). The layout of the bathroom is weird as well as the toilet protrudes in the middle of the bathroom making it complicated to move around, exit the shower or even use the sink (especially since ours was leaking all over). Shower glass doors also don't close properly so lots of water is coming out. Our laundry string was broken so we had to find another way to dry our laundry. I think it's important to note as well that as foreigners, we have been followed to our door by some other guests, and were stared at by others until we entered our room and closed the door which didn't feel safe for my girlfriend. All in all, if you don't care about cleanliness, then it's ok as it's well located.

這次入住西寧王府井樓上的星程酒店體驗堪稱滿分！地理位置絕佳，下樓即達王府井商圈，購物、娛樂超便捷；隔壁就是大名鼎鼎的水井巷小吃街，釀皮、甜醅、手抓羊肉等特色美食幾步即享，每晚都能大飽口福。酒店內部更是驚喜滿滿，房間寬敞明亮，床品柔軟親膚，衞生特別乾淨，細節之處盡顯品質。前台服務熱情周到，主動幫忙規劃遊玩路線，還貼心送上本地攻略。早餐種類豐富，既有西寧特色美食，也有西式餐點，營養搭配超貼心。最加分的是24小時管家服務，有任何需求都能快速響應。無論是商旅出行還是旅遊度假，這裏都是不二之選，強烈推薦！