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Ulasan terverifikasi
Lokasi4.7
Fasilitas4.7
Layanan4.7
Kebersihan4.7
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Tamu
Kamar Superior Queen
Menginap di Jan 2023
Bepergian dengan teman
1 ulasan
5.0/5
Fantastis
Diposting pada 25 Feb 2023
Fasilitas hotelnya baru, lingkungan dan sanitasinya sangat bagus! Sarapan prasmanan kaya dan beragam! Saya terutama suka mie teh pasir mereka, pada malam check-in, saya juga memberikan semangkuk buah sebagai hadiah! ! ! ! Layanan ini cukup di tempat! Terima kasih kepada Ms. Tang atas pengaturannya yang cermat, kamarnya sangat nyaman!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Halo, para tamu Ctrip yang terhormat! Terima kasih atas pengakuan Anda terhadap kami! Lima bintang telah diterima! Ramah, andal, peduli, dan perhatian selalu menjadi prinsip layanan Hampton by Hilton! Berharap untuk melihat Anda lagi! Mari kita mulai perjalanan bahagia lagi! ! Kami selalu siap memberi Anda layanan berkualitas! berharap Anda hidup bahagia
Goddd
Deluxe Double Room
Menginap di Des 2022
Keluarga
2 ulasan
1.5/5
Diposting pada 26 Jan 2023
Sangat sedikit ulasan buruk. Ketika saya check-in, saya bertanya tentang masalah parkir. Meja depan memberi tahu saya bahwa saya perlu menagih, tetapi jika Anda memberinya tangkapan layar yang bagus, Anda bisa mendapatkan penggantian. Tiba-tiba hatiku menjadi dingin, aku tidak menyangka ulasan bagus datang seperti ini. Saya pikir itu hanya biaya parkir dan saya tidak ingin menulis ulasan. Tetapi di pagi hari, anak itu memuntahkan air kuning setelah menyikat giginya. Saya takut setengah mati dan mengira mulutnya berdarah. Setelah meninggalkannya. lama-lama air panasnya selalu kuning, menjijikan sekali! ! Pencahayaan di 4 hotel dengan 5 lantai seperti ini, hal yang paling tidak dapat diterima yang pernah saya tinggali selama 30 tahun. Semua orang memilih dengan hati-hati!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Halo, VIP Ctrip sayang! Terima kasih telah menginap di Hampton by Hilton Xiamen Cross-Strait Financial Center selama Festival Musim Semi Karena banyaknya turis yang menginap selama Festival Musim Semi, pasokan air panas tidak mencukupi, yang menyebabkan air kuning mengalir keluar saat air baru saja direbus. Saya dengan tulus meminta maaf kepada Anda! Mengenai masalah biaya parkir, hotel saat ini tidak memiliki tempat parkir yang dioperasikan sendiri, hanya tempat parkir berbayar untuk properti. Mengingat banyak tamu dari seluruh dunia datang dengan mobil selama Festival Musim Semi dan datang ke Xiamen dari jauh, hotel sebagai perusahaan lokal juga harus Untuk memberikan kontribusi terhadap kepuasan penumpang, diputuskan bahwa pelancong yang mengemudi sendiri yang tinggal di hotel selama Festival Musim Semi akan diganti oleh hotel untuk biaya parkir! Namun, penumpang wajib memberikan screenshot voucher pembayaran dan nomor plat kendaraan, bukan screenshot pujian yang Anda sebutkan sebelum dapat di-reimburse! Niat awal kami adalah untuk menyelesaikan masalah parkir bagi turis yang mengemudi sendiri, anak-anak penuh dengan keluhan! Bagaimanapun, saya gagal menambah keindahan dalam perjalanan Anda, dan Anda harus bekerja lebih keras! Menantikan untuk memberi Anda perjalanan Hampton yang berbeda dan indah saat Anda menginap berikutnya! berharap Anda hidup bahagia!
majestic diva
Kamar Cozy Queen
Menginap di Feb 2025
Bisnis
12 ulasan
4.0/5
Luar Biasa
Diposting pada 9 Mar 2025
The room was nice and spacious. it had everything that was needed for the trip. The food was great, very nice variety though you had to go in a bit earlier as they didn't really top it up towards the last 30 minutes before closing.
The only disappointment was the airconditioning where it was turned off and had to get a fan in and most of the receptionist didn't really know how to speak english.
Overall it was a great experience for my first time in Xiaman
Terjemahkan
Tanggapan dari Properti: 尊敬的客人:非常感謝您選擇下榻我們酒店,並抽出寶貴時間分享您的入住體驗!得知您對房間的寬敞漂亮以及豐富多樣的美食感到滿意,我們由衷高興。關於餐食供應在關門前半小時不再補充的問題,我們已記錄在案,後續會和餐飲團隊商討優化方案,根據實際用餐人數靈活調整補充頻率,儘量避免給客人帶來不便。對於空調關閉以及接待員英語溝通方面的不足,我們向您致以誠摯歉意。我們會完善相關流程,確保客人入住期間的舒適體驗。針對員工英語水平,我們已安排專項培訓課程,提升整體英語溝通能力,為來自不同地區的客人提供更順暢的交流服務。能成為您首次廈門之行美好回憶的一部分,我們深感榮幸。期待再次為您服務,相信下次定會為您帶來更加完美的體驗!
OOI YEW TEIK
Deluxe Double Room
Menginap di Okt 2024
Pesan untuk orang lain
10 ulasan
5.0/5
Fantastis
Diposting pada 19 Nov 2024
Had a fantastic stay at this hotel. The location is excellent, situated in a quiet and peaceful area. It's highly recommended for anyone visiting Xiamen. The food was decent, and the receptionist was very helpful, offering great advice during my stay.
Terjemahkan
6/10
Tanggapan dari Properti: Dear guest, hello! Thank you for choosing Hilton Happiness Inn Xiamen Cross-strait Financial Center and giving our staff the recognition of service. We are excited to see your praise! To provide the best service to every guest is our aim, we look forward to your visit again, I wish you a happy life!
RobNJ
Huanpeng Suite
Menginap di Feb 2025
Pasangan
1 ulasan
4.2/5
Luar Biasa
Diposting pada 15 Mar 2025
Our stay was good. Good value. We expected a certain level of quality based on Hampton Inn brand reputation, and that was what we found. I do give front desk or concierge staff a gold star above and beyond medal though. We’d left a few things behind in the room inadvertently (phone charger, house slippers)… Nothing special, things travelers must leave behind all the time. But we were still in the city and called the front desk next day to ask. The customer service rep Xiao Li had our belongings packed in a bag for us and had already been trying to contact us! They sent by messenger same day!
Terjemahkan
Tanggapan dari Properti: Dear guest,We are truly delighted to hear that your stay with us lived up to the quality standards associated with the Hampton Inn brand.Your kind words about our front desk staff, especially Xiao Li, have been received with great pride. We will be sure to recognize Xiao Li for this outstanding effort.Thank you for sharing your positive experience. We hope to have the pleasure of welcoming you back to our hotel in the future.
LIM WEE KWONG
Kamar Superior Queen
Menginap di Feb 2025
Bisnis
4 ulasan
3.2/5
Diposting pada 15 Mar 2025
I was not feeling well ask for help to buy medicine but was rejected by the front desk
No in-house restaurant
This is considered a 2 star hotel
I will rate this very low and poor quality hotel when I was a oversea visitor ask for help on stomach pain issues
I wouldn’t book this brand of hotel anymore whatsoever at any city
Terjemahkan
Tanggapan dari Properti: Dear guest,We sincerely apologize for the distress and disappointment you experienced during your stay with us. Your feedback has been received with great concern, and we are deeply regretful that our front desk staff failed to assist you when you needed help purchasing medicine. This is not in line with the high - level service we aim to provide, and we are taking immediate steps to address this training gap within our team.We also understand your disappointment regarding the lack of an in - house restaurant. While this is a current limitation, we are constantly evaluating ways to enhance our facilities and services to better meet the needs of our guests.Your experience as an overseas visitor in pain is particularly disheartening to us. We should have done more to support you during this difficult time. We would like to offer you a gesture of goodwill, such as a discount on a future stay (should you be willing to give us another chance) or a voucher for our partner restaurants in the area.We hope that you will consider giving our brand another opportunity in the future, as we are committed to making significant improvements to ensure a much better experience for all our guests.
Tamu
Kamar Superior 2-tempat Tidur
Menginap di Okt 2024
Bisnis
1 ulasan
4.7/5
Menakjubkan
Diposting pada 7 Nov 2024
Recommended for business trip: Book the larger room which only costs a few dollars more but offers a lot more comfort.
The only annoying thing in this hotel are the in-room lights. They are very complicated to operate. Otherwise good for quick business trip stay.
Terjemahkan
Tanggapan dari Properti: Dear friends, I am very sorry that I did not bring you a perfect stay experience, your opinion is very important to us! Sorry again for not bringing you a perfect stay experience! If you need, you can contact me at the front desk at any time, I will be ready to serve you!
MNH MUNIM
Kamar Superior 2-tempat Tidur
Menginap di Jan 2025
Bisnis
97 ulasan
5.0/5
Fantastis
Diposting pada 23 Feb 2025
Xiao Yu is a very good lady and her service is very good .
Terjemahkan
Tanggapan dari Properti: 親愛的賓客,感謝您抽空評價,酒店的可移動辦公桌搭配人體工學椅,為您提供超越期待的舒適辦公環境,更有世界一流品牌衞浴設備與美國護膚領域殿堂級醫學品牌“Peter Thomas Roth”洗浴用品,打造專屬的“希爾頓歡朋沐浴體驗”!“友善,可靠,關懷,周全”是歡朋提供給每一位客人的真情服務!期待在不就的將來能與您再聚兩岸金融中心希爾頓歡朋!祝您生活愉快
Tamu
Kamar Cozy Queen
Menginap di Sep 2024
Bepergian dengan teman
8 ulasan
4.5/5
Sangat Baik
Diposting pada 28 Okt 2024
Too far from everywhere, but room and clean and the breakfast offered is good.
Terjemahkan
Tanggapan dari Properti: Dear guest,!!thank you for your love of breakfast and your satisfaction with the cleanliness of the room,We look forward to your next visit and let us serve you again..
Sin Hui Tan
Kamar Cozy Queen
Menginap di Sep 2024
Bepergian dengan teman
8 ulasan
5.0/5
Fantastis
Diposting pada 3 Nov 2024
Two malls nearby, very big room
Terjemahkan
Tanggapan dari Properti: Dear guest, hello! Thank you for staying at Hilton Joy Inn, Cross-strait Financial Center! Each city will always have a reason to miss, each season has our difficult scenery, each hotel has its own sweet and warm memories, can get your praise, small friend heart is very happy, all staff look forward to your visit again!
Tanggapan dari Properti: 親愛的賓客您好!感謝您在眾多酒店中選擇兩岸金融中心希爾頓歡朋酒店!也感謝您如此簡潔大方又高度的評價!前台同事們收到!我們會繼續保持熱情,期待下次給您提供更周到的服務!------------期待您再次光臨的歡小朋
Globetrotter_123
Kamar Superior Queen
Menginap di Mei 2023
Bisnis
6 ulasan
4.7/5
Menakjubkan
Diposting pada 9 Jun 2023
Clean and relatively new facilities... no English speaking staff but overall they are eager to help. It is a good option for this budget if you have work in this area.
Terjemahkan
Tanggapan dari Properti: Dear guest, hello!, Thank you for taking the time to evaluate! The hotel's movable desk paired with ergonomic chairs provides you with a comfortable working environment that surpasses expectations, as well as world-class brand bathroom equipment and American medical brand "Peter Thomas Roth" shower products in the field of skincare, creating an exclusive "Hilton Friends Shower Experience"! Friendly, reliable, caring, and comprehensive "is the sincere service provided by Huanpeng to every guest! Looking forward to reuniting with you in the near future at Hilton, the financial center of both sides of the Taiwan Strait! Wishing you a pleasant life!
chkwong
Deluxe Room (2 tempat tidur)
Menginap di Mar 2023
Keluarga
3 ulasan
4.2/5
Luar Biasa
Diposting pada 8 Jun 2023
Nice and convenient, nice breakfast with some local food selection
Terjemahkan
Tanggapan dari Properti: Hello dear Ctrip guest! Thank you for staying at the Hampton by Hilton, a financial center on both sides of the Taiwan Straits in Xiamen. Think what you want and provide you with unexpected surprises! I am honored that the service provided by our partner can help you! Unfortunately, I didn't receive your five-star recognition, and my heart is still very frustrated! Looking forward to meeting you again, we will continue to provide you with comprehensive services! Wishing you a happy life!
Spneo
Kamar Superior 2-tempat Tidur
Menginap di Agt 2023
Keluarga
5 ulasan
4.0/5
Luar Biasa
Diposting pada 7 Sep 2023
Quiet. Easy to get car
Terjemahkan
Tanggapan dari Properti: 親愛的攜程貴賓您好!感謝您入住廈門兩岸金融中心希爾頓歡朋酒店,小朋能得到您的厚愛是小朋的榮幸呢,沒有得到貴賓的5分好評是我們的失誤,小朋會盡快的做出調整,在您的建議和意見中成長,希望不影響您接下來的旅途!小朋期待下次與您再相遇,共同見證我們的成長,祝您旅途愉快