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Ulasan terverifikasi
Lokasi4.7
Fasilitas4.6
Layanan4.6
Kebersihan4.6
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JaceBG
Superior Double Room
Menginap di Jul 2024
Keluarga
12 ulasan
4.7/5
Menakjubkan
Diposting pada 10 Agt 2024
Absolutely loved our stay at SIG Resort for the second time, now with our baby! From the moment we arrived, the receptionist was incredibly accommodating and helpful, ensuring we had everything we needed for our little one.
The renovations have really elevated the experience; the updated pool and hot spring areas are fantastic—so much better than before! They provide a refreshing oasis to unwind and enjoy family time.
Overall, SIG Resort continues to impress, and we can't wait to return again. Highly recommend it for families looking for a comfortable and enjoyable getaway!
Terjemahkan
Tanggapan dari Properti: Thank you for choosing to stay at SIG. Your praise of the hotel environment and service is our driving force. We look forward to seeing you and your family again!
Davina Ellen
Vila Vanilla Spring
Menginap di Jul 2022
Pasangan
3 ulasan
4.0/5
Luar Biasa
Diposting pada 7 Agt 2022
Usually I’d have something good to say but this time when my fiancé and I went for a lovely getaway, SIG’s amenities were horrible and they fail to mention that on their booking information. There was construction within the hot springs and the the spa was closed. There was no special massage for us. We would usually get the Jade massage but that was not possible this trip. Furthermore, being the only foreigners that had the Vanilla Villa, no one knew what we wanted when it came to driver coming to retrieve us—we spoke mandarin on the phone; they still did not understand us. Lastly, the “western” dinner and breakfast buffet was missing the western food. Needless to say, SIG is not what it use to be. We’ll try again in 2023; this when the place should be done with construction and offer all its great amenities again.
Terjemahkan
Tanggapan dari Properti: Dear guest: Hello, hereby we sincerely apologize for not being able to bring a satisfactory holiday environment to you and your family because the resort is under upgrade and renovation. We attach great importance to the issue mentioned by you, and the resort will also make improvements and perfection in terms of the issue you mentioned. Thank you a lot for your feedback. Meanwhile, we sincerely look forward to and welcome you to come again. We will do our best to provide you and your family with a more perfect trip. Looking forward to seeing you again!
Sven Mirko
Forest Spring Villa
Menginap di Jan 2022
Pasangan
2 ulasan
4.2/5
Luar Biasa
Diposting pada 21 Feb 2022
Nice hotel, friendly staff, this hotel has potential for more... unfortunately a little bit worn out, rooms need renovation...
Terjemahkan
Tanggapan dari Properti: Thank you very much for your feedback.We will strive to improve our shortcomings and provide better service for every guest.