PK e-sports hotel (Xiamen Huli Wanda) Guest Reviews
4.6/5
Very Good
289 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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Positive reviews(282)
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Clean and tidy(64)
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Negative reviews(7)
Guest User
Delux Loft (Double bed)
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 25, 2025
The elegant environment, thoughtful service, comfortable sleeping experience, and professional e-sports equipment provide aristocratic enjoyment. Come again next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Yitianshijieqing9239
Elegant Queen Room
Stayed in Oct 2024
Solo travelers
2 review
1.5/5
Posted on Nov 29, 2024
Ctrip arranged a shuttle bus from the airport to the hotel. When we arrived at the location, we couldn't find the hotel. We called the front desk in the early morning and the front desk couldn't tell us where the location was and was impatient. As a result, we spent a long time looking for the hotel in the middle of the night!
The corridor is still piled with construction waste as shown in Figure 1 and is very messy and dirty. The corridor is also filled with a very unpleasant smell of smoke.
The room was not clean and had a smell similar to that of a sewer. The duplex was very uncomfortable to sleep in. It was impossible to stand up straight on the second floor. There was not even a bed, just a mattress. It was very uncomfortable to sleep in.
Totally not recommended to stay!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。房間每天都會進行消殺工作的,我們會加強監督。我們房型是複式的,房型圖片可以查看。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Response from Property: 您好,很抱歉在電梯裝修期間對您的入住造成了影響,已派專人介入和物業方面溝通,我們也希望您反應的問題得到完善處理,為此再次真摯的和您致歉,電腦屏幕問題已在您反饋的第一時間處理完畢,非常感謝您對酒店需要改進的地方給出的意見,我們將會更加努力為您提供高質量的服務,也希望您下次還能繼續選擇我們酒店,謝謝。
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。房間設施損壞,您可以第一時間聯繫酒店工作人員,我們會幫忙維修或者換房。由於夏季天氣炎熱,蚊蟲較多,我們酒店每日都會進行消殺。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!