Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.7
Fasilitas4.6
Layanan4.6
Kebersihan4.7
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James Anthony
Standard Twin Room
Menginap di 2021年7月
Keluarga
4 ulasan
4.7/5
Menakjubkan
Diposting pada 2021年10月6日
Saya mengajak kedua putri saya menginap, dan hotel ini harganya sangat bersaing dibandingkan dengan Zhengzhou. Kolam renangnya layak dan prasmanannya pantas untuk dicoba. Terletak tepat di sebelah mal, ia menawarkan cukup untuk tetap sibuk sementara menjadi batu loncatan untuk jalan-jalan di Kaifeng. Akan lebih baik jika Anda berada sedikit lebih dekat ke pusat kota karena Anda harus bergantung pada layanan taksi ke dan dari untuk pergi ke mana pun. Namun, saya akan kembali lagi.
Teks AsliTerjemahkan dengan Google
Robert
Executive Suite (1 bedroom and 1 living room)
Menginap di 2024年5月
Pasangan
12 ulasan
4.2/5
Luar Biasa
Diposting pada 2024年6月19日
The hotel is far away from interesting tourist centers whats a disadvantage. Our suite was very large, with large windows and a nice view to a lake nearby. The service was normal good.
Terjemahkan
Tamu
Standard Twin Room
Menginap di 2024年5月
Keluarga
5 ulasan
1.0/5
Diposting pada 2024年5月19日
Do not book this hotel !
My family and I booked Kaifeng Sheraton two nights. Traveling with elders were difficult to manage so we decided to eat dinner at hotel restaurant. The same night our family 6 people including myself got food poisoning. All have diarrheas. The cause was the pigeon soup. We had to cancel our plans for the day and next. The way hotel dealt with this issue was horrible. They kept on denying the responsibility and blaming us for the meal earlier. They refused to meet my request and refused to share contact of their general manger for further escalation. Kaifeng Sheraton was a terrible experience. Do not stay here.
Terjemahkan
Helen
Standard Twin Room
Menginap di 2024年5月
Keluarga
5 ulasan
5.0/5
Fantastis
Diposting pada 2024年5月16日
The hotel’s location is excellent, facing West Lake with a beautiful view. The staff is very friendly and professional. The room is spacious and clean. This is the best hotel in Kaifeng and I strongly recommend this hotel to the travelers.
If I visit Kaifeng, I will definitely stay in this hotel.
Terjemahkan
PK2510
Executive Single Room Suite
Menginap di 2024年4月
Pasangan
7 ulasan
4.7/5
Menakjubkan
Diposting pada 2024年4月6日
Great hotel, great price.
Had a great time and staff was very friendly and helping
Terjemahkan
Tamu
Executive Single Room Suite
Menginap di 2023年12月
Sendiri
1 ulasan
4.0/5
Luar Biasa
Diposting pada 2023年12月13日
The room is average, lack of quality towels and linens. Poor pillows. Breakfast is very basic. I would consider this a 4 star hotel at the most.
Terjemahkan
Tamu
Executive Suite (1 bedroom and 1 living room)
Menginap di 2023年11月
Pasangan
11 ulasan
4.5/5
Sangat Baik
Diposting pada 2023年11月21日
Very nice hotel, for non-Chinese not fully comfortable as there is not any English language tv or movie channel !
The air-condition can not change the average high temperature in the room ( standard is 25 degrees ). Nothing is reacting if the interface display is corrected to 22 degrees….
All other very fine !
Terjemahkan
Tamu
Standard Twin Room
Menginap di 2023年9月
Pesan untuk orang lain
8 ulasan
1.0/5
Diposting pada 2023年9月5日
Worst Sheraton Hotel, I booked this hotel for my wife, on the day of check in the duvet cover and pillow was dirty, after the hotel changed a cover and pillow for my wife, she found that the changed one was still dirty, they didn't even apologize to her and the attitude of the front desk clerk was very bad. I live in the US and when I contacted the hotel they actually asked me if I could speak Chinese, when I replied that I couldn't speak Chinese they made me wait for a long time and didn't connect me to the English service, I've stayed in a lot of Sheraton hotels all over the world and I can only say that this is the worst one!
Terjemahkan
Brito
Executive Single Room Suite
Menginap di 2023年3月
Keluarga
19 ulasan
4.5/5
Sangat Baik
Diposting pada 2023年3月13日
Very good stay at this hotel, the staff was very thoughtful, polite and helpful at all times. Breakfast was good also. The only bad comment is that we couldn’t decrease the room temperature so we were feeling very very hot all the time and apparently this is a recurrent problem. It needs to be sorted. Besides this, I would recommend the stay at this hotel.
Terjemahkan
Genya
Standard King Room
Menginap di 2023年11月
Bisnis
12 ulasan
4.7/5
Menakjubkan
Diposting pada 2023年11月27日
Very nice to stay
Terjemahkan
Poppell
Executive Double Room
Menginap di 2021年12月
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 2021年12月3日
If you are going to stay in Kaifeng, stay here! This was one of our best hotel experiences in China. The staff could not have been more accommodating, the room was fantastic, and we got a great night’s sleep. We weren’t able to turn off the heat, but that might have been our issue. Also didn’t see any room service options, but again, that might have been our lack of mandarin. We will definitely stay here again!