Ulasan Yuerong Qiju Hotel (Xi'an Huimin Street Bell Tower Subway Station)
Yuerong Qiju Hotel (Xi'an Huimin Street Bell Tower Subway Station)
No.23 Nanxin Street, Xincheng District, Xi'an, Shaanxi, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.7/5
Luar Biasa
819 ulasan
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Ulasan terverifikasi
Lokasi4.7
Fasilitas4.6
Layanan4.7
Kebersihan4.7
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Pengguna Anonim
Kamar Enjoy Ukuran Queen
Menginap di Mei 2024
Pasangan
4 ulasan
4.5/5
Sangat Baik
Diposting pada 18 Mei 2024
the receptionist lady (i forgot ask her name) who spoke english fluently is very nice. she upgraded my room. location is 15 mins from metro station. the aircon was not strong enough. i asked the technician to set at 16 c but the room temp is always 28-30 c even after 2 days nonstop ac
Terjemahkan
Tanggapan dari Properti: Dear guest: Thank you for your compliment.and thank you for your feedback. I'm really sorry. We have informed the engineering of the air conditioning problem you feedback. Personnel to the hotel air conditioning panel maintenance, air conditioning is now. The facility is up and running. I wish you happy every day.Looking forward to seeing you next time.
berho
Kamar dengan Tempat Tidur Double
Menginap di Okt 2024
Bisnis
9 ulasan
4.7/5
Menakjubkan
Diposting pada 23 Okt 2024
Comfortable and well decorated hotel. The only setback was the check-in process. We were a large group, but they had to scan all the passports. If, instead of scanning, they took a photo, the whole process would have taken half of the time.
Terjemahkan
Tanggapan dari Properti: 【❤ Thoughtful Butler Service ❤】Dear guests, our hotel advocates heartfelt service and we are diligently seeking opportunities to serve you better, providing you with a more satisfactory and comfortable resting environment! Due to hotel management and public security regulations, each guest's passport needs to be scanned and uploaded; taking photos is invalid. We appreciate your patience and understanding. If you have any needs, please feel free to contact us at any time. Your satisfaction is our pursuit! We look forward to your next visit!
Pengguna Anonim
Kamar Enjoy Ukuran Queen
Menginap di Mei 2024
Pasangan
21 ulasan
4.5/5
Sangat Baik
Diposting pada 26 Mei 2024
Location: good as it's walking distance to attractions and metro station
Staff: they are wonderful and attentive, especially the front desk staff. We were upgraded to a loft room. Unfortunately, on our 3rd night, there was leaking from the ceiling in the room. They rectified the issue immediately and changed another room for us. There was no fridge in the room, we informed them and they arranged a fridge on the next day when it's available.
Room: standard double and was upgraded to loft. Cleanliness is acceptable, just need to improve in certain details.
Breakfast: acceptable, not much variety as everyday almost the same type of food.
Environment: it's stated as Non-smoking but we could smell smoke everywhere within the hotel (e.g. corridor and stairways).
Thank you for the hospitality the staff had provided, esp the lady manager (didn't get her name).
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for your kind words about the front desk staff. Your feedback about our restaurant has been communicated to the chef, and we will add a variety of food in the future breakfast offerings. Let every dining guest get a better enjoyment. The hotel is a smoke-free hotel, and we will also do a good job of promoting smoke-free hotel for guests staying in the hotel. Thank you for your feedback, and Looking forward to seeing you next time.
Tanggapan dari Properti: 感謝您的好評,非常感謝您的入住與讚賞!很高興悦榕棲居酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,感謝您的評價,評價也有積分累積入住酒店可以兑換升級房型等權益哦~我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住 感受。熱切期待再次光臨,祝您開心的度過每一天!
Tanggapan dari Properti: 【❤貼心管家服務❤】尊敬的顧客,小悦看的您的點評!非常的開心,酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!酒店一直有計劃的做着酒店設施升級的計劃,感謝您的提示建議~您的滿意就是我們的追求!期待您的再次光臨。