Centara Reserve Samui

Ulasan Centara Reserve Samui

Centara Reserve Samui

38/2 Moo 3, Borpud, Bo Put, Surat Thani Province, 84320, ThailandLihat Detail Hotel
Centara Reserve Samui
Centara Reserve SamuiCentara Reserve SamuiCentara Reserve Samui
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.7/5
Menakjubkan
309 ulasan
Ulasan terverifikasi
Lokasi4.8
Fasilitas4.7
Layanan4.7
Kebersihan4.6
Filter berdasarkan:
Urutkan berdasarkan:
Semua ulasan(309)
Ulasan positif(301)
Ulasan dengan foto/video(195)
Sarapan lezat(71)
Kolam renang sangat bagus(40)
Pantai luar biasa(27)
Dekorasi kamar sangat bagus(15)
Cocok untuk anak(15)
Dekat pantai(12)
Ruangan kamar tidak luas(11)
Mewah(5)
Buruk(8)
Pengguna Anonim
Kamar Deluxe Ocean Twin
Menginap di Nov 2024
Keluarga
10 ulasan
5.0/5
Fantastis
Diposting pada 21 Des 2024
Peaceful and clean place. All the employee was very kind and remember us. This is seems very fit to the people who want to take a rest for days or week. mild wind, soft sea wave brought comfortable memories.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest Thank you very much for taking time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Explore With Me!!
Kamar Deluxe Garden Twin
Menginap di Okt 2024
Pasangan
9 ulasan
5.0/5
Fantastis
Diposting pada 2 Des 2024
The best Hotel we stayed in, just wish it was for longer. Everything was spot on from the moment we arrived. Friendly staff and always smiling. Breakfast was great and fresh. Thank you for a memorable stay!!
Terjemahkan
Tanggapan dari Properti: Dear AssimThank you very much for taking time to share your feedback with a high rating.We are glad to hear that you and your family had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Tohir
Kamar Deluxe Ocean Twin
Menginap di Nov 2024
Bepergian dengan teman
20 ulasan
4.2/5
Luar Biasa
Diposting pada 22 Des 2024
I had a nice stay. Breakfast was great too. A lot of restaurant nearby
Terjemahkan
Tanggapan dari Properti: Dear Tohir Thank you very much for taking time to share your feedback with a high rating. We are glad to hear that you had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Trissha
Suite Kolam Renang Cadangan
Menginap di Jul 2024
Keluarga
2 ulasan
4.2/5
Luar Biasa
Diposting pada 1 Sep 2024
Beautiful hotel with lots of amenities. Beach with white sands and clear water. Perfect for families. Love their surprise of the day. Breakfast is average. It's in the heart of Samui. I booked a pool villa. Cleaninest is poor. The pool was dirty and smelly. I paid for the villa to use the pool for three nights, but I ended up not using it at all. It was our wedding anniversary but didn't go well i as wanted. Survived mosquito bites. A snake slithered at my door, just outside the villa. So please be aware. Though i like the hotel, I'm not sure if I'll ever go back again after experiencing all those unpleasant things. Snake was the last thing I expected to see in a star hotel.
Terjemahkan
Tanggapan dari Properti: Dear Trissha I recognize your time is valuable and appreciate the feedback you have provided. We truly appreciate the time to share your thoughts regarding your experiences during your recent stay at Centara Reserve Samui. We are grateful you bringing it to our attention regards your experienced and especially the cleanliness of the pool, mosquitos and a snake, these are such a constructive feedback. I sincerely apologize for failing to meet your expectations and this was not the experience that we want our guest to encounter during the stay. I have shared your message appropriately within our management team so that we can improve our services to meet and exceed expectations. This is a teachable moment for us, we have discussed our service standards and reviewed improvement opportunities in the service we provide. Rest assured that this is not the standard of service quality that we want our guests to experience, and we will ensure the improvement is made forthwith in order to maintain our service standard with consistently services provide to our value guest. Once again, we appreciate you taking the time to share your feedback. We are looking forward to an opportunity to welcome you back to our hotel in the near future, please let us know for any further assistance you may require. Sincerely yours Thitichayakorn Bualard Quality and Hygiene Manager
Tamu
Deluxe Garden King / Twin
Menginap di Jun 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 9 Agt 2024
Recently stayed at Centara for our honeymoon and it was indeed the best hotel we stayed in Koh Samui. Was greeted by Mr Neil and his staff during our check in. We had a really comfortable stay and staff were always ready to assist with any request. Love the idea of “surprise of the day” button in the room, where they deliver different types of chocolate each day. One of the highlights of my stay was the food. We went to salt society restaurant for two consecutive nights as they serve high quality food with big portions. It was also refreshing to try out so many salt flavors for our meal. Overall, my stay at Centara was nothing short of exceptional with their great hospitality. Highly recommend this hotel!
Terjemahkan
6/7
Tanggapan dari Properti: Dear Valued Guest On behalf of the entire team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui.We really appreciate your wonderful ratings regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest.Once again thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Kaz01
Kamar Luxury Ocean King Size Bed
Menginap di Mei 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 6 Jul 2024
Beautiful hotel located at the best part of the beach in all of Samui, heaps of water sports to choose from for both kids and adults, great spa and massage, very nice food, unlimited mini bar, and most of all fantastic service. Great staff and in particular Manager Li who really helped to look after us. Would come back again if visiting Koh Samui no doubt.
Terjemahkan
Tanggapan dari Properti: Dear Kaz01Thank you very much for taking time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.Your positive highlight to the team members is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Adventures of a STRAWBERRY
Kamar Deluxe Garden Twin
Menginap di Mar 2024
Sendiri
35 ulasan
5.0/5
Fantastis
Diposting pada 2 Mei 2024
The service is impeccable. Everyone at the resort is kind and helpful. So many great little details that are unique to the hotel like “surprise of the day” and snacks throughout the day. The resort is big and has its own price beach where you can jet ski and many other water sports. There’s also a beach club and many other entertainment facilities. I’ll definitely come back!
Terjemahkan
6/19
Tanggapan dari Properti: Dear Adventures of a STRAWBERRYOn behalf of the entire team, we would like to thank you for sharing your most memorable experiences and nice photo with us during your recent stay at Centara Reserve Samui.I really appreciate your wonderful ratings regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest.Once again Thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future.Sincerely yoursThitichayakorn BualardQuality Assurance and Hygiene Manager
Quest88
Kamar Deluxe Ocean Twin
Menginap di Nov 2024
Pasangan
10 ulasan
4.5/5
Sangat Baik
Diposting pada 27 Des 2024
What you’re paying for is the combination of location in Chaweng (next to one of the best beaches, and near to some shops), nice looking resort/grounds that does feel isolated from the busy street right next to it, and reactive service (thru app). Rooms were nicely appointed with view, but felt a bit skin deep (materials chosen, minor dust, stained utensils) - one example is where they give fruit/macaroons in room as welcome, but failed to cover properly against ants so it was inedible. Some of this is rectifiable by the fast service. I liked the segregation of beach club, family pool and adult pool (opposite end of resort), so you can find quiet spots. Food was decent at all restaurants.
Terjemahkan
Tanggapan dari Properti: Dear Quest88On behalf of the entire team, we would like to thank you for sharing your most memorable experiences with us during your stay recently at Centara Reserve Samui.We really appreciated your wonderful comment regarding your stay experience, and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly from our valued guests. At the same time, we appreciated you sharing constructive feedback regarding the dust, stain utensil and fruit/macaroons must be covered. Rest assures your comment will be shared to all management team to come up with an improvement in the future. May I take this opportunity to thank you again for staying with us I look forward to hearing from you. Sincerely yours Thitichayakorn BualardQuality and Hygiene Manager
Stan
Kamar Twin dengan Pemandangan Samudra Cadangan
Menginap di Mei 2024
Bepergian dengan teman
7 ulasan
5.0/5
Fantastis
Diposting pada 30 Jun 2024
This was such a nice hotel with a very well trained staff that give incredible service! The manager, Neil, made my stay even more enjoyable by adding some surprises in the room on my birthday. The breakfast was plentiful and tasty and the weekend brunch at Salt Society, one of the hotel restaurants, was amazing! I will definitely stay here again!
Terjemahkan
Tanggapan dari Properti: Dear StanOn behalf of the entire team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at Centara Reserve Samui.We really appreciate your wonderful ratings regarding your stay experience and we are so happy to know that our valued guest had a fantastic time spent with us. It is always encouraging to hear positive feedback, particularly when it comes from our valued guest.Once again thank you so much for staying with us and we looking forward to welcome you back to our hotel in the near future.Sincerely yoursThitichayakorn BualardQuality Assurance and Hygiene Manager
Pengguna Anonim
Kamar Luxury Ocean King Size Bed
Menginap di Mei 2024
Pasangan
65 ulasan
4.7/5
Menakjubkan
Diposting pada 21 Agt 2024
Aesthetic rooms and lovely chill spaces. Tried the spa too, clean and good.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest Thank you very much for taking time to share your feedback with a high rating. We are happy to hear that you and your family had a pleasant stay with us. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours Thitichayakorn Bualard Quality and Hygiene Manager
Plus V
Kamar Deluxe Garden King
Menginap di Apr 2024
Keluarga
7 ulasan
4.2/5
Luar Biasa
Diposting pada 7 Jun 2024
Everything is great. Recommended hotel. Except the bedsheet got a stain,
Terjemahkan
Tanggapan dari Properti: Dear Plus VThank you very much for taking time to share your feedback. We are glad to hear that you had a pleasant stay with us recently.It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day.We understand from your feedback that you may have some concerns with regards to the bedsheet got a stain. Your recommendations and feedback are very important and please rest assured that we have taken it for further improvement.May I take this opportunity to thank you again for staying with us and I look forward to hearing from you.Sincerely yoursThitichayakorn BualardQuality Assurance and Hygiene Manager
Tamu
Kamar Deluxe Garden King
Menginap di Sep 2024
Pasangan
3 ulasan
4.0/5
Luar Biasa
Diposting pada 3 Okt 2024
The hotel itself was amazing. It was just a shame that there were a few children causing trouble in the pool (eg pouring their drinks in the pool); so this ruined the peaceful stay I had in mind. However, overall the rooms were clean and the service went above and beyond.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest Thank you very much for taking time to share your feedback with a high rating.We are glad to hear that you had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Tamu
Kamar Deluxe Garden Twin
Menginap di Mar 2024
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 14 Apr 2024
Best hotel on our trip! Perfect for couples, new and luxrious on the beach!
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest Thank you very much for taking time to share your feedback with a high rating. We are glad to hear that you and your family had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality Assurance and Hygiene Manager
Pengguna Anonim
Deluxe Room Akses Kolam
Menginap di Mei 2024
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 30 Agt 2024
Very nice hotel with great service!
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest Thank you very much for taking time to share your feedback with a high rating.We are glad to hear that you had a pleasant stay with us.Your positive highlight to the service from the team members is highly appreciated. We will happily share your kind comments with our teams.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yoursThitichayakorn BualardQuality and Hygiene Manager
Joe
Kamar Tempat Tidur Ukuran King Pemandangan Laut Cadangan
Menginap di Des 2023
Pasangan
18 ulasan
4.5/5
Sangat Baik
Diposting pada 1 Feb 2024
Appreciate the excellent services including many varieties of complimentary items inside the room and different public and private activities. The yoga teacher for our private class was very professional and nice to us. The hotel lobby is modern and new. Bad side is that there were mosquitoes inside our room.
Terjemahkan
Tanggapan dari Properti: Dear JoeThank you very much for taking time to share your feedback. We are glad to hear that you and your family had a pleasant stay with us recently and I will pass your compliment to Khun Anne (Yoga teacher) It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day. We understand from your feedback that you may have some concerns with regards to mosquito Your recommendations and feedback are very important and please rest assured that we have taken it for further improvement.May I take this opportunity to thank you again for staying with us and I look forward to hearing from you.Sincerely yoursThitichayakorn BualardQuality Assurance and Hygiene Manager