Four Points by Sheraton Xi'an High-tech Zone Reviews

Stayed here as it had close access to a school where i had meetings. There is nothing much around but metro line 6 is by the hotel giving access to the main city attractions. Room clean, service good, breakfast fine. Room temperature arguably a little too warm but all in a good hotel. Lots of consruction in the area which suggests it will become a busier area in years to come.

A quality hotel stuck in an unfortunate location. Good service and kind people but when we stayed, the western menu was not available for lunch/dinner. The local Chinese food on the menu was average. However, breakfast had more international options and was good. The room was very nice.

The hotel access was actually blocked by a road construction but I could not find any information on the website nor in trip.com. On top of that hotel staff did not say anything when I checked in nor that they show their regret about the inconvenient I had.

Nice and comfortable hotel. Air conditioner kept the room comfy. HDMI ports were turned off on the TV, but after a call to the front desk, they sent a tech to enter the password on the tv to allow HDMI connections. The restaurant was okay but not the service. People seemed confused. Even when I tried to use Chinese, it didn't help (I can order fine in Shanghai, but I lack the northern accent). And instead of just giving me a good menu, they had 3 different people come to me. The bar downstairs was often not staffed and they didn't have cold drinks. No cold beer. Warm beer with ice in it. Was there for 4 nights... Only once was there cold beer, and that's when other foreigners told them to put the beer in the refrigerator.... And it ran out. Location is middle of nowhere. They are building up the area, but currently... Nothing. Can't walk anywhere to get cold beer or whiskey. No easy late night delivery. The kitchen closes at around 10pm, so if no food by then... Out of luck. It would be nice if they had a 24 hour menu, even if just dumplings or instant ramen. Nothing fancy, but the ability to get food later in the night would be nice. I think this hotel can succeed once the area surrounding it is built...also once it's staff is trained to a higher level. It's a new hotel and will take time... But just the simple act of having some cold beer in the refrigerator would be a great step forward.

Facilities: Good. My daughter stayed here for a while last year when school started. This year, I came here on May Day and the room is still as good as new and well maintained. Sanitation: Clean and tidy; Environment: Close to the west gate of Xidian University;

The hotel is conveniently located, easy to travel, close to the subway, the room is clean, tidy and bright, the front desk guy is warm and thoughtful, and also gave two free breakfasts. I will stay at your house next time I come to visit.

New hotel, facilities and equipment are very good, of high quality. The front desk service is also very good and professional. The facilities of the entire hotel were introduced. I am also very grateful to Yolanda for her help. The recommended route is very good and there are no pitfalls. The room is very clean and the details are also very good. The mugs in the hotel I stayed in a few days ago were placed directly on the table, which was very unhygienic. Here they are placed in the drawer and can be used with confidence.

Very good. The hotel environment is very good. The staff are also very thoughtful. They reminded me to take the takeaway in time, fearing that it would be cold and not tasty. Haha. I will consider staying here next time I come on a business trip. The breakfast is rich, the room environment is good and quiet. It is suitable for work.

Came to Xi'an to visit relatives. This hotel was recommended by a friend. It was good value for money. The front desk service was really amazing. Because we arrived late, I told my child that the Pisa we ordered was a little cold, so we asked him not to eat it. The front desk offered to heat it up, and the child was very happy. I liked the room very much, it was clean and tidy. It was also very quiet. Finally, I give a thumbs up to the hotel's service.

This is my first time staying at this hotel and the service is very satisfactory. The hotel is clean and tidy, the room is warm and spacious, the hotel is in a prime location, the housekeeping staff is very friendly, the front desk guys and girls are also very enthusiastic, they gave two free breakfasts, and there was a small gift at check-out. I have to give a big thumbs up!

The hotel service is very good, the staff is very warm and polite, the hotel breakfast is good, the chaos is pretty good, the fruit is very good, the room is spacious and comfortable, and strawberries are given as a gift. It is a good choice for business trips

Facilities: New! Hygiene: Good! Environment: Excellent! Service: Good! The hotel is convenient for travel, close to the subway station, across the road from Xidian University, very convenient for ordering takeout, and very close to the Eye of the Future, you can go shopping.

The hotel front desk staff are enthusiastic and proactive in helping guests carry their luggage, directing them to routes, etc. Even if they encounter problems, they will actively coordinate and resolve them, making guests feel cared for and valued.

The hotel environment is very good, making people feel very comfortable, the hygiene is also good, the front desk lady is very patient, the breakfast is also very delicious and varied. I will come here again next time.