Rezen V Hotel Wuxi Yangming Subway Station

Ulasan Rezen V Hotel Wuxi Yangming Subway Station

Rezen V Hotel Wuxi Yangming Subway Station

NO.55, Liangdong Road, Liangxi District, Wuxi, Jiangsu, ChinaLihat Detail Hotel
Rezen V Hotel Wuxi Yangming Subway Station
Rezen V Hotel Wuxi Yangming Subway StationRezen V Hotel Wuxi Yangming Subway StationRezen V Hotel Wuxi Yangming Subway Station
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Ulasan Tamu tentang Rezen V Hotel Wuxi Yangming Subway Station

9.3/10
Very Good
885 ulasan
Ulasan terverifikasi
Location9.4
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(885)
Positive reviews(862)
Reviews with photos/video(104)
Easy to get around(169)
Friendly front desk staff(157)
Close to metro(114)
Delicious breakfast(97)
Perfect for business trips(42)
Convenient parking(38)
Stayed multiple times(18)
Tasty restaurant(8)
Negative reviews(23)
xiao
Deluxe Room (2 Beds)
Check-in Agt 2024
Family
6 ulasan
10.0/10
Outstanding
Diposting pada 19 Sep 2024
The hotel is very convenient for traveler’s, it located nearby subway station. Everything is still okay quite comfortable. I found the card at lobby there have recommend when the famous places and metro station mapping.
Tanggapan dari Properti: Thank you very much, dear, for sharing your stay experience. Your support and encouragement have filled us with vitality, and Xiaowei is extremely happy in her heart. In these youthful years, let's meet Xiaowei's family and continue to serve every guest with care, creating a warm home for them on their journey. I hope to provide you with a better experience during your next stay, and I wish you a happy life and joy every day. - Wuxi Xiaowei from Shuguang Hotel Group
Kevin
Deluxe Double Room
Check-in Agt 2024
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 15 Sep 2024
Great location that the Metro Station just outside the hotel lobby. Easier for travelling in city area. 9 stop away to the Wu Xin station. Remark: Hotel room we a mini refrigerator but not very cool, 24 hr laundry that at 5th floor, so anything can go fire laundry. Breakfast option not a lot, but the food still quite ok. Disappointed part is our rooms is damn hot, even we already adjusted and lower the temperature, it’s still very hot.
Tanggapan dari Properti: Thank you for your feedback and evaluation. Xiaowei deeply apologizes for any inconvenience caused during your journey. We will inform our leaders and handle your suggestions as soon as possible. For the breakfast variety issue you reported, the hotel has increased the variety of breakfast and notified the staff to inspect and repair the air conditioning as soon as possible. Unfortunately, we were unable to provide you with satisfactory service. We look forward to your next visit
Anonymous User
Standard Queen Room
Check-in Sep 2024
Solo travelers
22 ulasan
5.0/10
Diposting pada 8 Okt 2024
I have stayed here many times. The place is very good. It is very convenient next to the subway entrance. I have booked many times with Lichen Mini Program on Ctrip and received good reviews. However, this time the service was very poor. I didn’t get anything I asked for. No umbrellas or band-aids on rainy days. No, there is a charge for breakfast. I originally booked for two nights, but checked out directly the next day. The shower water was not big. I went to check it and it said it was normal.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, first of all, thank you for choosing to stay at our hotel many times. We know that as a loyal customer of the hotel, you have chosen and spoke highly of our services and environment many times. We are very sorry for the inconvenience and unsatisfactory experience we have caused you this time. , we will take your feedback seriously and actively improve service quality. We are deeply sorry for your feedback. We will strengthen the training of employees and increase the storage capacity of commonly used items such as umbrellas and band-aids to provide better services. Regarding breakfast charges, we will make it clear on the platform booking page. Mark and remind guests when checking in to avoid causing unnecessary trouble to guests. At the same time, strengthen inspection and maintenance of guest room facilities and equipment to ensure the comfort of every guest's stay. Finally, we sincerely apologize for the inconvenience caused to you. We sincerely look forward to your understanding and hope to have the opportunity to serve you again and demonstrate our improved service quality. Looking forward to your next visit.
Guest User
Superior Room (2 Beds)
Check-in Feb 2024
Travel with friends
8 ulasan
10.0/10
Outstanding
Diposting pada 24 Mar 2024
This time I stayed here for the Xima Marathon. The hotel service was very good. Breakfast was arranged at 4:30. The dishes were very rich. The service was very good, especially the front desk brothers and sisters Xiao Li and Wenwen, who were very patient in providing relevant information. This stay was a great experience!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Wow, Xiaowei likes kissing so much~~ Thank you for your 5-point praise. Xiaowei will definitely keep up the good work and strive to do better. On Xiaowei's growth path, you still need your support. I hope you can give me more valuable suggestions. Your story with Xiaowei is still going on. I look forward to seeing you next time! I wish you a happy life and happiness every day - Wuxi Xiaowei from Shuguang Hotel Group
WYY1992
Superior Room (2 Beds)
Check-in Feb 2024
Family
68 ulasan
8.0/10
Very Good
Diposting pada 6 Apr 2024
The package comes with two tickets to Sunac Land, which is very close to the subway station.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: I saw your review and you gave it 4.0 points. Woohoo~ I'm crying like a storm, which means we still have room for improvement. Next time you come, if you are not satisfied with anything or think we need to improve, please tell Xiaowei in time, and Xiaowei will solve it for you as soon as possible. Hehe, I hope you will give us a full 5 points next time~ We are waiting for you here! I wish you a happy life and happiness every day
Guest User
Superior Double Room
Check-in Jan 2024
Solo travelers
58 ulasan
8.0/10
Very Good
Diposting pada 18 Feb 2024
The hotel is conveniently located at Exit 3 of Yangming Station on Metro Line 1. Line 1 can reach many attractions in Wuxi, making it convenient for travel. The hotel room is not big, but it is still OK for travel or business trips. I stayed here because of the Licheng hotel chain brand. Everything else was OK, but the floor tiles in the bathroom shower room were all yellow with water stains. I don't know what happened. It looked very uncomfortable and the hygiene was worrying. There were a lot of people staying during the holidays, and the breakfast time was very messy. There were no plates or cups.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you very much for your evaluation and feedback on our hotel. We attach great importance to your opinions and suggestions. We apologize for the problem with the floor tiles in the bathroom shower. Our cleaning staff will strengthen the cleaning and disinfection of the bathroom to ensure that every guest can enjoy a clean and tidy accommodation environment. At the same time, we will also adjust the breakfast to ensure that every guest can enjoy a delicious breakfast in a comfortable environment. We will continue to work hard to improve the quality of service and provide every guest with a better accommodation experience. Thank you again for your feedback and look forward to seeing you again!
Guest User
Deluxe Double Room
Check-in Nov 2023
Travel with friends
34 ulasan
10.0/10
Outstanding
Diposting pada 6 Jan 2024
Convenient for travel, close to the subway entrance, a quasi-four-star hotel. Rich breakfast. The room is relatively large and the air conditioning is very powerful. The sound insulation is good, and there are many places to eat around
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Wow, Xiaowei likes kissing so much~~ Thank you for your 5-point praise. Xiaowei will definitely keep up the good work and strive to do better. On Xiaowei's growth path, you still need your support. I hope you can give me more valuable suggestions. Your story with Xiaowei is still going on. I look forward to seeing you next time! I wish you a happy life and happiness every day - Wuxi Xiaowei from Shuguang Hotel Group
godknows
Standard Queen Room
Check-in Nov 2023
Family
20 ulasan
10.0/10
Outstanding
Diposting pada 11 Des 2023
Good, the location is very good, there is a subway station less than ten meters away, everything else is standard, breakfast is good, the bathroom is quite big, and the bed is very comfortable.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Happy~Happy~Happy~We are so happy to see your comments, thank you for your praise! Xiaowei still needs your support on her growth path, and I hope you can give me more valuable suggestions. Your story with Xiaowei is still going on, and I look forward to seeing you next time. I wish you a happy life and happiness every day - Wuxi Xiaowei from Shuguang Hotel Group
Guest User
Superior Room (2 Beds)
Check-in Mar 2024
Business travelers
11 ulasan
10.0/10
Outstanding
Diposting pada 4 Mei 2024
I chose this hotel for this business trip. It has reasonable facilities and good sanitary conditions, which is suitable for office use. The bedding is of good quality, and the layout of the bathroom and shower room is reasonable and comfortable.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for sharing your stay experience. Your support and encouragement make us feel full of energy. Xiaowei is so happy. In these green years, we have an encounter with Xiaowei's home. We will continue to serve every guest with heart and create a warm home for guests on the journey. I hope that you can have a better experience when you stay next time. I wish you a happy life and happiness every day. - Wuxi Xiaowei from Shuguang Hotel Group
Kekexili1984
Superior Room (2 Beds)
Check-in Mar 2024
Business travelers
89 ulasan
10.0/10
Outstanding
Diposting pada 28 Apr 2024
The hotel service is very good. The front desk lady is very considerate and gave two bottles of coffee. The breakfast is also very good. It is very close to the company. I generally like this hotel. It is highly recommended.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Seeing your five-star praise, Xiaowei is very happy! Your satisfaction and comfort are the embodiment of our work value. The considerate service hopes to bring you a home-like feeling. Xiaowei does not have too many extravagant expectations. As long as you are satisfied when staying at Shuguang Wei and think of Xiaowei beautifully, Xiaowei feels it is very meaningful. Xiaowei sincerely looks forward to your next visit. Your story with Xiaowei continues. I wish you a happy life and happiness every day - Wuxi Xiaowei from Shuguang Hotel Group
Guest User
Superior Room (2 Beds)
Check-in Mar 2024
Booked for others
10 ulasan
7.0/10
Diposting pada 14 Apr 2024
The room was really noisy, the soundproofing was poor. We checked in quite late, and I don't know if someone in the corridor or next door was playing cards or doing something until 3am. The mattress had no support and my waist was very tired when I slept there.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you very much for your evaluation and feedback on our hotel. We attach great importance to your opinions and suggestions, and we are deeply sorry for the problems you encountered during your stay. We are very sorry that you have brought a bad accommodation experience, which is mainly due to some problems with the sound insulation facilities of our hotel, which caused you to be disturbed by noise. At the same time, we also realize that the quality of the mattress needs to be further improved to provide a more comfortable sleeping experience. In order to solve these problems, we have taken a series of measures. We will fully upgrade the sound insulation facilities of the hotel to ensure that guests can enjoy a quieter and more comfortable environment during their stay. At the same time, we will also replace the mattress to provide a more comfortable sleeping experience. We are very grateful for your feedback, which gives us the opportunity to improve our services and facilities. We hope that you can choose our hotel again, and we will do our best to provide you with a better accommodation experience. If you have any other needs or questions, please feel free to contact our staff and we will solve it for you as soon as possible. Thank you again for your feedback and wish you a happy life!
Jiuxi
Deluxe Suite
Check-in Sep 2023
Family
23 ulasan
10.0/10
Outstanding
Diposting pada 7 Okt 2023
I am a Ctrip Diamond VIP, but I rarely comment. I have a mysophobia and take my children to travel around the country to play games. This is my first time in Wuxi. Wuxi is a beautiful and clean city! We stayed in this hotel suite for four nights, and we also had two friends and their families stay for 4 nights. Details: Transportation: Exit the hotel gate, two steps to the subway entrance. Parking: There are only about 10 parking spaces underground in this hotel, and there are not many on the ground before the entrance, but there are many on the right in front of the wedding hall, you can park, and go to the lobby front desk to scan the code and enter the car number before driving out, free of charge. You have to scan as long as you go out. Room: Compared with hotels in other cities, it is very clean! The table, bed, and sofa are all clean, but the floor is still a little worse! Bathroom: The bathtub drains too slowly! Facilities: Complete! There is a small refrigerator and sufficient water is replenished every day! Service: The front desk is very good! Calling the room to change towels, etc. is very slow, and it takes about 2 hours to call and deliver. Everything else is good Breakfast: Average, economic hotel. Laundry: In the restaurant, there are two washing machines and one drying machine, which is not good. It is a home washing machine and dryer, not commercial.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Happy~Happy~Happy~We are so happy to see your comments, thank you for your praise! Xiaowei still needs your support on her growth path, hope you can give more valuable suggestions, your story with Xiaowei is still going on, look forward to seeing you next time, wish you a happy life, happy every day - from your forever friend Xiaowei
SODAting
Deluxe Double Room
Check-in Agt 2023
Family
21 ulasan
10.0/10
Outstanding
Diposting pada 25 Sep 2023
I like this hotel very much. It's my first time staying in this brand. The room is clean and hygienic. The equipment and facilities are arranged very reasonably, especially the small platform for placing boxes in the room, and the robot food delivery is very smart. Snacks and drinks were also sent!! The staff in the breakfast room are very friendly and efficient. They clean the plates in a timely manner. The meals are very delicious. I recommend their breakfast stir-fry, which is very delicious!! The only shortcoming is that if it's parent-child, there are no slippers for the children. They need to give them to adults on the same day, saying that there are no slippers for children. The design of the wash basin is unreasonable, the faucet is very far away, and it is a countertop style. The child can't finish it by himself. I hope your store can improve it.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Happy~Happy~Happy~We are so happy to see your comments, thank you for your compliments! Xiaowei still needs your support on her growth path, hope you can give us more valuable suggestions, Xiaowei's baby slippers are out of stock suddenly, so we have to let our children wear adult slippers this time, we will definitely prepare them for you next time~ We will see if we can improve the design of the washbasin according to your opinions, your story with Xiaowei is still going on, look forward to seeing you next time, wish you a happy life, happy every day - from your forever friend Xiaowei
💋miss.moying💋
Superior Double Room
Check-in Feb 2024
Business travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 22 Mar 2024
The hotel is very close to the subway, very convenient, the environment is very good, the room facilities are complete, clean and hygienic, the front desk service is very good. Henry gave a thumbs up, very satisfied, will stay again in the future, the breakfast is very rich and I like it very much
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Happy~Happy~Happy~We are so happy to see your comments, thank you for your praise! Xiaowei still needs your support on her growth path, and I hope you can give me more valuable suggestions. Your story with Xiaowei is still going on, and I look forward to seeing you next time. I wish you a happy life and happiness every day - Wuxi Xiaowei from Shuguang Hotel Group
Yiyanfengyu
Standard Queen Room
Check-in Agt 2023
Travel with friends
6 ulasan
10.0/10
Outstanding
Diposting pada 6 Sep 2023
The room is very clean and quiet, with a good environment. The subway entrance is right at the hotel entrance, a good place for tourism and vacation.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: A wonderful encounter, in exchange for full praise from you, thank you very much for your recognition of Xiaowei's home. Your support is the most powerful encouragement to Wei'er. The hotel is an art boutique, with modern decoration style, complete facilities, and high cost performance. The hotel strives to be perfect. We will continue to make unremitting efforts to improve the service quality of the hotel so as to serve every customer more attentively. Xiaowei looks forward to your visit again, and wishes you a happy life and happiness every day - from your eternal friend Xiaowei