Hampton Inn & Suites Winston-Salem/University Area

Clean, but not a lot of staff available

Super clean, huge rooms! Amazing breakfast & amazing pool. A hit for the whole family.

The room was very clean and spacious for a double queen. The pool was actually warm, and nice to use, with a very clean area. The staff was so friendly and accommodating to needs. We enjoyed our stay immensely. Only complaint is the price of staying at any hotel, but for the price, you get things that make for a good stay. Nice hot breakfast included.

The breakfast on point. The night staff on point, the morning staff on point. I stayed the weekend again!!!!

GREAT hotel. I travel a lot. Could not believe what a great rate this hotel had in safe neighborhood. Zaxby’s next door. Sams and Walmart. Better give Iris in breakfast room a raise. Good help is hard to find these days!!!!!!!!! Front desk Super!

Staff was very friendly. Our room’s heat was not working so they kindly changed our room for us. The next room was fine with heat however the refrigerator ran all night and was very loud.

It would be nice to have fresh water available to guests. Also some biscuits and gravy would be so perfect!!!!

My stay was just passing through. The room was ok. It seemed clean. However, the heat did not warm up and the temp dropped to 27°. I hope this hotel has more than a heat pump. More disappointingly was the breakfast or lack thereof. Everything was empty. The case for the muffins-empty. The basket for fruit-empty. The refrigerator for yogurt, milk, etc-empty except for 2 cartons of milk. No oatmeal option either. The "corner shop" to purchase things was 80% empty. I expected more from this hotel. I came from a hotel that I stayed in during Christmas. Everything was fully stocked so no excuses of "the holiday". I doubt I would stay here again.

Check in took less than two minutes and the gentleman was very friendly and welcoming. Our room was clean and comfortable. Breakfast was warm and fulfilling. The attendant was very friendly. All and all my family and I stayed overnight on Christmas. Interacted with three staff members and found them all to be kind and friendly. I doubt I will be I. Town again but would definitely return.