Residence Inn West Palm Beach

房間很大 樓下很有感覺 離海洋世界很近 就是奧蘭多市區人太少

geat food, great views, nice receptionist! Felt like home. Alex is very nice & friendly. Thank you!

We booked this hotel with certain expectations, but unfortunately, our experience was far from pleasant. First, we were told that cribs would be provided, but upon arrival, we were informed that there were none available. After contacting *******, they were able to find a “spare” crib, but it was an inconvenience that shouldn’t have happened in the first place. The parking situation was even worse. There was no available parking when we arrived, as multiple guests had taken up several spots. A truck with a boat occupied 9 spots, and a minivan with a trailer took 5. Despite the hotel being fully booked for the weekend, they allowed these guests to take up 16 spots between them. My husband had to stay in the car until 5:30 a.m. when someone finally left. The front desk staff was unhelpful, and when we asked for a solution, they simply suggested parking in illegal spots—though there were signs everywhere warning us to park at our own risk. Once we finally made it to our room, the situation didn’t improve. The shower was filthy, with hair left behind from previous guests. To make matters worse, two of the pillows smelled as though they hadn’t been washed before our arrival. Overall, our stay was frustrating, and we won’t be returning to this hotel in the future. There were too many issues that could have easily been avoided with better communication, management, and cleanliness.

This property was nice and quiet! Breakfast was awesome! Breakfast staff/ server was super nice, friendly and helpful! Outstanding!

I almost canceled this hotel last minute and went with a different one due to some of the negative reviews I read. I decided to take a chance on it and luckily did not experience the issues others did. The rooms were really nice and clean, yes there were some minor tears/flaws of wallpaper in the kitchen area that I think another person complained of but it really wasn't a big deal. Everything else was in great shape. The kitchen was lacking pots and pans if u needed them but maybe available if you asked? The breakfast was good, a variety of options and one or two of the hot items changed daily. My only suggestion would be to maybe add a pancake station that is available daily as that's my kids go to option that the hotel did not have but they still found things they liked. We were provided with clean towels every few days, garbage changed, beds made which was nice. Also I saw a complaint about noise from animals and traffic of 45th st which we did not experience. It was super quiet. We barely saw anyone in passing unless it was at breakfast. All in all a great stay and I would stay here again. The staff was also so kind.

Great stay Very nice hotel and Orlando was wonderful and very accommodating. We called and asked if we could have the first available room since we were driving in from out of town to attend a wedding that started at 3 and we needed to get dressed. Orlando made sure we had a room available when we arrived at 1:30. The room was clean, spacious and comfortable. Definitely recommend.