Courtyard by Marriott West Palm Beach Airport

"good good good good"

Holiday Inn Express WEST PALM BEACH METROCENTRE by IHG

Delta Hotels by Marriott West Palm Beach

"The environment is very good and beautiful"

Hilton Palm Beach Pbi

"The reception staff were unsatisfactory: they asked guests for their payment cards without thoroughly checking the reservation; only later did they realize the cards had already been paid. The receptionists were rigid when handling check-in/check-out and bothered guests with inaccurate answers, wasting their time. They were unfriendly and seemed to discriminate against Asian guests, making the experience uncomfortable."

Canopy by Hilton West Palm Beach - Downtown

"The receiption is terrible,"

Quality Inn Palm Beach International Airport

"Room was not cleaned correctly. Toilet was nasty, sofa bed was not cleaned properly. But had nice customer service"

Courtyard West Palm Beach

"The hotel is very nice!"

La Quinta Inn & Suites by Wyndham West Palm Beach Airport

"The facilities are typical of an American-style hotel. It's quite old. The breakfast is relatively good for similar hotels. At least there are muffins and croissant sandwiches. The safety and hygiene are relatively good."

Hilton West Palm Beach

"Lovely hotel with beautiful pool and restaurant. Food and drink was excellent with great service"

Fairfield Inn & Suites West Palm Beach

"Very poor service. The deposit was not successfully deducted when checking in (the hotel did not inform us of the failure and how much deposit was deducted), and was notified until the next morning when we checked out, and they wanted to deduct $151.71 (we had already paid the room fee to the platform before checking in, and we don’t know why so much deposit was deducted, and we had already checked out). The system showed that it could not be deducted, and the hotel asked us to leave first and call us back. When we called 2 hours after leaving the hotel, they said there was a problem with the deduction and it could not be deducted, and they said they would give us a reply before 4 pm. One hour later, the system directly deducted $151.71 without our consent. The hotel did not contact us until 4 pm, so we took the initiative to contact the hotel. The hotel said that it had been passed to their manager and would reply to us at the latest tomorrow or the day after tomorrow. Now 10 days have passed, and the hotel has not responded, and the deposit has not been refunded. This is the hotel with the worst service we have encountered during our trip to North America. Not recommended."

Hyatt Place West Palm Beach Downtown

"The hotel staff were accommodating & nice."

Delta Hotels by Marriott West Palm Beach

"Hotel location is OK"