Ulasan Waika Hotel

The place is convenient and staff is nice. There is room for improvement concerning the hygiene condition.

Conveniently locate and easy access to amenities. Front desk staff was courteous and helpful. The hotel is very dated. Though the bedroom was decently clean, the bathroom was a mess. It had stain marks all over the walls. The groutings in the shower cubicle had mild dew stains and so was the anti-slip bath mat. It is definitely not fit to be used. The foldable wooden windows above the wash basin had rotted and the paint was coming off. Coordination between front office and dining room staff was poor resulting in me being questioned about my eligibility to have breakfast. A moment of embarrassment. However the manager apologised and sent us a complimentary fruit platter and a pot tea.

Nice big hotel! A bit older but good rooms…nice decor and modern on the inside. Nice place to spend a night of passing through Wenchang

It looks like a nice big hotel. Decorations are old fashioned and sort of typical for these kind of hotels. They provided free slippers, tooth brush, comb and water. The location is ok. It's around 3km away from the old street. The only big downside for this hotel is bad smell everywhere - corridors, rooms, towels. I kept my suitcase closed so that my clothes wouldn't get the smell. All hotel smells like mold and cigarettes mix (although I couldn't see any mold). I kept my balcony open the whole night so it wasn't that bad. I got reminded of the smell when leaving the room for checkout.

酒店周圍吃飯很方便的，房間裏面也算乾淨，衹是花灑都固定在牆上，使用起來很不方便，淋浴房不嚴實，漏水嚴重。 最煩人的就是樓上應該是1317，從1點多開始吵，拖傢俱，掉東西在地板，還和小姐姐討論價格，這些都聽得一清二楚。離譜的是，我打電話給他們，他們消停了一小會兒，後面居然吵到早點5點半。 五星級酒店不過如此!可以考慮去不遠處的維也納了!😂😂

入住該酒店就給人驚艷舒適的感覺，房間裝修很豪華、很寬敞、很乾凈，有大陽台，可以看到文昌整個夜景。外圍環境優美，有花園散步，網紅打卡點。游泳池、健身房、洗衣房，超大停車場，配備齊全，應有盡有，出行方便。

挺不錯的一家酒店，雖然有些年頭，後續有裝修過，特別是空調很涼快，房間乾淨衞生，還有個小花園，還有免費健身房，游泳池，自助洗衣房，配套設施還是比較完善的，出門很方便，周邊有多美食，離海邊也不遠，性價比高。

酒店位置很好，出門很方便。前台服務態度很好也很有耐心解答，房間很寬敞住得很舒服，酒店外圍環境漂亮，推薦入住。

酒店白天前台服務員非常熱情。整體上住得舒服，早餐食物也挺好，有文昌特色美食抱羅粉吃。附近也有很多店。

老牌的五星級了，價格比較實惠，服務也很到位，希望早餐時間可以延長一些，目前是到10點，時間有點短，其他都比較滿意

非常滿意，已經是第二次入住了，大堂林經理有求必應，工作認真，主動給升級，對待住客都像朋友一樣。打掃房間的阿姨也都禮貌客氣，給人感覺太好了。酒店位置出入方便，停車場很大，早餐豐盛，下次入住一定還是維嘉！

第二次預訂了，酒店外圍變化很大，環境也很不錯，服務態度好。整體入住體驗感覺很舒服

挺好的，文昌一家老牌酒店，地理位置很好，離文南老街也很近，房間很乾凈，周邊很多美食，出門也方便，停車場很大，還有個小花園，服務員很友好！

設施：設施總體不錯，房間該有的都有，就是一點有點兒無語，送的水是純凈水。兩小瓶，想喝人能喝的水得花錢，6元一瓶百歲山。別的酒店送的都比百歲山強 服務：前台、幫忙拿行李的小哥兒、客房服務的大姐都很好，但是早上吃早餐時不知道是大堂經理還是專門餐飲經理，我要投訴。一到早餐位置，就看到幾個在抽煙的客人，我問他為什麼有人在餐廳抽煙，國家在公共場所禁煙知道嗎？他回答我客人是外來的，自己帶來的煙。這回答我也是很無語。而且我跟他説了要求他去制止，他的態度很不好，也沒管。我説你要不管，我就打市長電話投訴，他才説他讓客人去無煙區抽煙，但是之後我依然看到有在那裡抽煙的。牌子上的禁止吸煙是給我們這些不抽煙的人準備的是嗎？ 因為這麼一個人，別的人再多的努力都會被他抵消，入住體驗就非常不好了