Hotel Spa di Wanning

Facilities: The hotel has complete facilities, but the only drawback is that there are no charging stations in the parking lot. In addition, no sanitary bags were found in the room. The bathroom is equipped with a dehumidifier, which is very considerate. In addition, Westin's bedding is as satisfactory as always. Hygiene: The overall maintenance is good. Environment: The surrounding environment is great, the beach is also beautiful and quiet, and there are facilities for taking photos and checking in. Service: The service is also very good. When I arrived at the hotel in the early morning, there was still a concierge to help carry the luggage to the room, and there was room service 24 hours a day, which was great. It would be perfect if there was a concierge to help guide me when I arrived at the hotel door.

This hotel comes highly recommended. Upon arrival, the staff were incredibly accommodating and even upgraded my stay to a villa, which was fantastic. The food at the Horizon Beach Bar was outstanding, and the staff were attentive, always anticipating my needs. The cuisine at the Western restaurant was also excellent. Overall, this hotel provided a wonderful experience.

Arrived a day after Yagi .. hotel was open though still cleaning up after high tide left beach sand in pool. Otherwise all good - staff courteous and very helpful. Restaurants were not all operating during time but breakfast was fantastic. Nearby township many place to eat and wander along the beach. Locally some good attractions. The only negative - you go to a private hotel wirh beachfront access and prohibited from swimming in sea. Get some lifeguards ..set up properly even in selected morning and afternoon time .. the pool was good, but I went to the beach to swim in the sea! The local Sunset bar was nice to also enjoy in the warm evening. Would consider again or at least a Sheraton Resort again sometime.

I recently had the pleasure of staying at Grand Hyatt Shenzhou Peninsula and was truly impressed by the level of service and professionalism demonstrated by the entire team. My experience, especially during the latter part of my stay, exceeded all expectations and deserves recognition. From the moment I raised concerns, the Front Desk Director, Sue, and General Manager, Terence Ng, personally intervened to ensure that all issues were addressed promptly and with the utmost respect. Their dedication to resolving guest feedback and commitment to excellence is truly commendable. I was also touched by the extra efforts they made, such as personally delivering breakfast to my room—a gesture that went far beyond my expectations and made me feel genuinely valued as a guest. Additionally, I want to highlight the exceptional service provided by Yvette, the Manager of the Lakeside Restaurant. Her attentiveness and warm demeanor during my dining experiences added a personal touch that made my stay even more memorable. The professionalism, care, and thoughtfulness shown by these individuals reflect the highest standards of the Grand Hyatt brand. My stay, which began with some challenges, turned into a remarkable and unforgettable experience thanks to the dedication of these outstanding team members. I wholeheartedly recommend Grand Hyatt Shenzhou Peninsula to anyone seeking a luxurious and guest-focused experience. The team’s commitment to excellence is truly inspiring, and I look forward to returning in the future.

Facilities: Complete Sanitation: Clean Environment: Elegant Service: In place The best hotel I have ever stayed in Hainan. This place is very close to the lighthouse. Just two steps out of the door is the entrance to the lighthouse, and a few minutes walk to the beach. This is the closest hotel to the lighthouse in the entire Shenzhou Peninsula

The hotel is beautifully situated with its own beach. The landscaping and grounds are picturesque as are the ocean views. I have previously stayed in big hotels in Sanya that involve long walks to the facilities and the beach. However, this hotel is really nicely sized. The lagoon pools and infinity pools were great, though I did wonder a bit about the cleanliness levels. I was initially concerned about reviews saying the place looked aged, but in person the rooms seemed fine, spacious and clean. The service was excellent on every level. They did not have a business center but they helped me out with some business needs. The breakfast was diverse and they made sure to keep the buffet filled up despite a large number of diners. All in all, it was a very refreshing and enjoyable stay. Note that taking a train from Sanya Airport to Wanning is not difficult and economical if the timing works well for your flights.