03 Hạ Long, Street, Thành phố Vũng Tầu, Vung Tau, Ba Ria-Vung Tau Province, VietnamLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.3/5
Luar Biasa
58 ulasan
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Ulasan terverifikasi
Lokasi4.4
Fasilitas4.3
Layanan4.3
Kebersihan4.4
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Semua ulasan(58)
Ulasan positif(53)
Ulasan dengan foto/video(24)
Pengalaman menginap terbaik!(20)
Pemandangan laut bagus(13)
Pemilik properti ramah(12)
Kolam renang sangat bagus(11)
Kamar sangat bagus(6)
Sarapan lezat(5)
Buruk(5)
Richard P.
Deluxe King Room dengan Pemandangan Laut
Menginap di Nov 2024
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 11 Nov 2024
Amazing reception to celebrate our wedding anniversary. Our room was decorated and full of nice details for the occasion.... Thank you so much Mercure Vung Tau Resort, we areally appreciate it.
Great value for money, nice staff, amazing food and amazing facilities with swiming pool and in front of the sea... all perfect...
Will comeback...
Terjemahkan
Tanggapan dari Properti: Dear Mr Richard,Thank you for your rating and we are glad you enjoyed your stay at Mercure Vung Tau. We hope to welcome you back soon!RegardsThien Dao Assistant Guest Relations Manager
Tamu
Kamar Standar dengan Tempat Tidur Ukuran Queen dan Lereng
Menginap di Apr 2024
Keluarga
6 ulasan
5.0/5
Fantastis
Diposting pada 4 Apr 2024
The room was excellent, from design to cleanliness, love the body wash and shampoo. One of the most comfortable hotel room with silence air conditioning system. And I don’t doubt that they have an excellent housekeeping team in this property. However, the restaurant staff need to improve their service ! Sorry but you really needs a major improvement for F&B team in all areas related there. Otherwise, thanks for a comfortable stay. Huge thanks to the bell service for carrying my luggages across the street and up the hills !
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides, i also share your feedback about restaurant service to F&B team for their improvement action. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Front Office Manager
Tracynguyen2412
Deluxe Twin Room dengan Pemandangan Laut
Menginap di Des 2023
Bepergian dengan teman
2 ulasan
5.0/5
Fantastis
Diposting pada 25 Des 2023
I booked 3 deluxe twin rooms with seaview for 2 nights to celebrate my birthday with friends. I got warm welcome from Ms. Duyen (Asistant Guest Relations Manager), Ms. Chi Receptionist and Mr. Vinh Bellman. Ms Duyen helped us arrange our room with nice view and she made me surprised with the cakes. Ms. Chi checked in for us very fast and professional. Mr. Vinh help us deliver all heavy luggages to our rooms and call electricty car fo us. Also thank for Mr. Hoang FB Manager for taking care of us about breakfast. Our stay was so pleasant in Mercure Vung Tau. And we really enjoy our stay much because of them.
But there's a small problem that I made reservations on trip.com for my stay 22-24Dec, but my working schedule was changed so I contacted Ms. Trang Lam Reservation to support to change to 20-22Dec, she asked me to contact with trip.com. After I contacted trip.com, they helped me contact hotel again to change. Sometimes, I know if both side agrees to change, I can change althought my booking policy shows not amend. But trip.com said that the hotel didnt agree to change. And I asked her for a solution that I can pay more to change or not, she just sent me an email with room price for 20-22Dec, didnt tell me that I can cancel old reservation to make a new reservation or not. Finally, I had to change my schedule, only stayed in hotel 1 night and left Vung Tau 3:30AM for taking my flight on 24Dec.
Terjemahkan
6/7
Tanggapan dari Properti: Dear Tracynguyen2412,It thrills me to see that you enjoyed your time with us.Our team takes great pride in delivering an exceptional service for all of our guests and will be delighted to see that you had such a good experience. Especially Ms. Duyen/AGRM; Mr. Hoang/FBM and Chi, Vinh from FrontDesk team, Trang Lam from Reservation team; they are continue to inspire and motivate their team member to deliver exceptional experience for the guests.We hope to have an opportunity to welcome you back to our hotel again soon!Sincerely,Hieu Nguyen (Mr.)Duty Manager
James 9999
Deluxe King Room dengan Pemandangan Laut
Menginap di Sep 2023
Bepergian dengan teman
75 ulasan
5.0/5
Fantastis
Diposting pada 24 Sep 2023
Very good location and very very good service, The level of service from the staff was quite high.
Terjemahkan
Tanggapan dari Properti: Dear Value Guest,Thank you for choosing Mercure Vung Tau for your trip and for taking the time sharing your experience. It is a pleasure to read such a nice review from you.We are cheerful to know you had a memorable stay with us and that all the resort facilities as well as the services met your expectations.Your review is truly an encouragement for us to continue striving to deliver outstanding service and to create a remarkable experience for all our guests.Once again, thank you and we look forward to welcoming you again soon.Best Regards,Hieu Nguyen (Mr.)Duty Manager
Tamu
Family Room dengan Pemandangan Laut
Menginap di Mar 2024
Keluarga
3 ulasan
4.7/5
Menakjubkan
Diposting pada 15 Mar 2024
The location is great and the hotel has a rustic charm but modern. Only feedback is that the breakfast variety is not so good.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides, i also share your feedback about breakfast to related team for their improvement action. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Front Office Manager
母猫
Kamar Standar dengan Tempat Tidur Ukuran Queen dan Lereng
Menginap di Sep 2023
Sendiri
6 ulasan
5.0/5
Fantastis
Diposting pada 5 Nov 2023
Very unique and remarkable experience. Everything’s perfect. Would come back again.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,On behalf of the Management and staff of Mercure Vung Tau, we would like to thank you for sharing your experience.We are happy to know that you enjoyed your stay and got a good impression with us and that we have met your expectations.At Mercure Vung Tau, we always strive to improve our service to make our customer happy and satisfied, and your comment really bring a great deal of motivation to us.Please rest assured that your feedback has been shared with our team and it would serve as an encouragement to all of our staff. Once again, I would like to thank you for choosing Mercure Vung Tau as your destination.Hope to see you in the near future.With warm regards,Hieu Nguyen (Mr.)Duty Manager
Dieuvy
Kamar Standar dengan Tempat Tidur Ukuran Queen dan Lereng
Menginap di Sep 2023
Lainnya
4 ulasan
5.0/5
Fantastis
Diposting pada 13 Sep 2023
Minh se quay lai mercure khi co dip toi vung tau .
Thanks mercure !
Terjemahkan
Tanggapan dari Properti: Kính gửi Quý Khách, Chúng tôi vô cùng biết ơn vì những ý kiến đóng góp của quý khách liên quan tới thời gian quý khách nghỉ tại Mercure Vung Tau. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi.Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình.Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng chuyến đi lần tới của quý khách cũng sẽ dễ chịu như các chuyến đi trước.Trân trọng,Hiếu NguyễnNhân viên Chăm sóc Khách hàng Cấp cao
jordanzhang2013
Kamar Standar dengan Tempat Tidur Ukuran Queen dan Lereng
Menginap di Apr 2024
Bepergian dengan teman
1 ulasan
5.0/5
Fantastis
Diposting pada 11 Mei 2024
Very romantic and very beautiful and very peaceful hotel! Love it!
Terjemahkan
Tamu
Kamar Standar dengan Tempat Tidur Ukuran Queen dan Lereng
Menginap di Jan 2024
Keluarga
5 ulasan
4.2/5
Luar Biasa
Diposting pada 8 Jan 2024
There is a problem with restroom sewer of 505 room. There is not makup table for my wife.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your stay and for taking time to leave a review of our hotel.We are deeply grateful for your constructive comment and would like to express my sincerest apologies about your inconvenience regarding the problem with restroom sewer which should not happened. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hieu Nguyen (Mr.)Duty Manager
Tamu
Kamar Standar dengan Tempat Tidur Ukuran Queen dan Lereng
Menginap di Nov 2023
Bisnis
572 ulasan
5.0/5
Fantastis
Diposting pada 23 Nov 2023
We had a wonderful experience at the Mercure Vung Tau Resort. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Terjemahkan
Tanggapan dari Properti: Dear Be-Loved Guest,We would like to thank you for choosing Mercure Vung Tau as your accommodation choice during your resent visit to Beautiful Vung Tau city.It is our pleasure to read a brilliant review, we pride ourselves on delivering the highest standard of customer service so it is always nice to discover that this focus is noticed and satisfied during your stay. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team to keep them motivated.Once again, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hieu Nguyen (Mr.)Duty Manager
Freddd
Kamar Standar dengan Tempat Tidur Ukuran Queen dan Lereng
Menginap di Mei 2023
Pasangan
32 ulasan
4.7/5
Menakjubkan
Diposting pada 8 Mei 2023
Excellent hotel, a bit away from the noise of the city, facing the sea with a good swimming pool and restaurant. The room was comfortable. We even had an upgrade the second night so really can't complain. The breakfast is perfect. I would definitely recommend.
Terjemahkan
Tanggapan dari Properti: Xin Chào Freddd,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.Sincerely,Duyen Nguyen (Ms)Assistant Guest Relations Manager
Tamu
Kamar Executive Twin dengan Pemandangan Laut
Menginap di Okt 2023
Keluarga
1 ulasan
4.7/5
Menakjubkan
Diposting pada 2 Nov 2023
Great people, great location and great food.
I’m especially thankful to the lifeguards taking care of the private beach, I witnessed they managed that magical place effectively; cleaning up the beach from Sunrise and keeping up the entire beach all day long until sunset, solemnly and friendly.
I enjoyed the grilled seafood at the patio restaurant and they were delicious and worth the price. Only criticism was the pool was a bit small so became crowded however the atmosphere is joyful with good music and rather pleasant with lighting in the evening around the pool.
A memorable vacation at Mercure VT.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,On behalf of the Management and staff of Mercure Vung Tau, we would like to thank you for sharing your experience.We are happy to know that you enjoyed your stay and got a good impression with us and that we have met your expectations.At Mercure Vung Tau, we always strive to improve our service to make our customer happy and satisfied, and your comment really bring a great deal of motivation to us.Please rest assured that your feedback has been shared with our team and it would serve as an encouragement to all of our staff.Once again, I would like to thank you for choosing Mercure Vung Tau as your destination. Hope to see you in the near future.With warm regards,Hieu Nguyen (Mr.)Duty Manager
KIWIS TRAVELLING (Perry)
Deluxe King Room dengan Pemandangan Laut
Menginap di Apr 2023
Bepergian dengan teman
69 ulasan
5.0/5
Fantastis
Diposting pada 13 Apr 2023
This HAS to be the best hotel for quality in Vung Tau .. clean, western, seaside, amazing pool, friendly service - it has it all ! It is 3.4km (2 miles) from the Expat bars ... a stroll along the beach wall ... and you can use GRAB app to get back if you are tipsy (GRAB is a cash app, so you are not giving away your credit card details).
Terjemahkan
Tanggapan dari Properti: Xin Chào Wandering SE Asia,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Duyen Nguyen (Ms)Assistant Guest Relations Manager
Chocstarfish
Kamar Superior King Size Bed dengan Pemandangan Bukit
Menginap di Mar 2023
Pasangan
10 ulasan
5.0/5
Fantastis
Diposting pada 18 Mar 2023
The place was nice and beautiful, right next to the sea. I love it. Thank you.
Terjemahkan
Tanggapan dari Properti: Xin Chào Chocstarfish,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Duyen Nguyen (Ms)Assistant Guest Relations Manager
Thi Anh Thu
Kamar Superior King Size Bed dengan Pemandangan Bukit
Menginap di Jul 2023
Keluarga
31 ulasan
5.0/5
Fantastis
Diposting pada 13 Jul 2023
Great
Terjemahkan
Tanggapan dari Properti: Dear Value Guest, Thank you for choosing Mercure Vung Tau for your trip and for taking the time sharing your experience. It is a pleasure to read such a nice review from you. We are cheerful to know you had a memorable stay with us and that all the resort facilities as well as the services met your expectations. Your review is truly an encouragement for us to continue striving to deliver outstanding service and to create a remarkable experience for all our guests.Once again, thank you and we look forward to welcoming you again soon.Best Regards,Hieu Nguyen (Mr.)Guest Relations Supervisor