Ulasan Hotel Mercure Wien City

Nice hotel with good facilities, excellent location near city centre

Very friendly staff and good location. Rooms were decent sized and location is also good.

Perfect location, very clean room.We didn’t have breakfast…good value for money.

The room quite dusty especially the carpet. Better take Uber or taxi .

Fabuloso

就一個電梯，上上下下都是滿員，酒店布草🚗也用它，一輛車就佔滿了。等了二十分鐘才進去，太對不起這個房價了。

房間挺乾淨整潔的，服務人員態度也不錯，早餐種類挺多的，味道也還不錯，適合商務辦公，值得推薦，設施也很齊全

Останавливались семьёй, все прошло хорошо. Сетевой отель за свои деньги с отличным расположением.

標準的美居酒店規格，前台服務人員很好，距離老城區僅隔一條河，步行基本可達大多數景點

Hotel situato in buona posizione a 10 minuti dal centro e con fermate metro e tram vicine. Colazione nella media (purtroppo erano in corso lavori di ristrutturazione) e servita nella hall e in una stanza attigua. Personale gentile e professionale.

酒店的設施和服務，都在連鎖酒店的正常水準之上，附近地鐵，公交站都不遠，步行到聖史蒂芬大教堂衹要20分鐘左右，外加附近地段中相對低廉的房費，已經足夠新的裝修，是一個值得推薦的住所。 唯一美中不足的是空調系統，只有舒適模式，外面下雪温度零下，室內衹能説是不冷，但離温暖舒適有一定差距

Compailnt Im writing this because of bad behavior of receptionist! I asked him to have iron to prepare my cloths and he told me that i need to go reception and take the iron! And when i told him that i cannot come down he cut the line in my face. I called him back and he told me that i can complain to the manager at morning!!! I really feel bad because of this and with this bad experience I’m sure that i will not stay again in this low service hotel. Thank you for respecting of your customers Mohamed

Prefect stay at this hotel! Thanks to the receptionist from turkey (couldn’t remember his name sorry) let us check in little before and in a really good room! And the housekeeper or manager HK get out of her way to bring me a gift for my birthday in my room. Good location, clean and modern facilities ! Congratulations to all the teams ! Wow effect is here :)

This was our first visit to Vienna, so we were not sure what to expect. On arrival at the hotel we were met by two friendly staff members (1 male and 1 female) Check In - Very smooth and quick, all the paperwork was filled in and ready for us to complete. We were given a map of Vienna to help us navigate the city ROOMS - The rooms were unexpectedly larger than you would think. Large comfortable bed, mini fridge, tv, and bathroom with complementary products. BREAKFAST - Breakfast was plentiful. Everything from fresh bread, meats, cheeses, and cooked items LOCATION - The hotel is not central. However, a 10 min walk over the bridge gets you to the tram stop, and then 10 mins ride up to the middle by the opera house. STAFF - Absolutely fantastic! Every time you passed reception, you were met with smiles and a friendly hello. Breakfast staff again friendly and could not do enough to help and the room service staff again very friendly and did an excellent job. If you are going to do a city break, I highly recommend staying at this hotel. Value for money and service, I think, could not be matched. And if you are visiting for the Christmas markets, don't pass reception without trying their mulled wine. €3.50 for a mug, which just finished the day nicely.