EllenH701
12 Januari 2025
This was a bucket list hotel that we had planned for from years ago, and it did not disappoint. The rooms were lovely, and very in keeping with the style of the hotel. The staff were very helpful and went the extra mile in assisting my friend retrieve her luggage which was missing for the first 24 hours of our stay. The wilderness desk assisted in booking a sunset cruise and suggested other activities we may like to try. Our stay had been booked through our travel agent, and we had assumed that the hotel would automatically send a shuttle bus to the airport for incoming flights, however this wasn’t the case so we had to get a taxi. I stand corrected on this, but it doesn’t appear that they have a shuttle bus for guests. To be fair, we didn’t question this at the time but I am happy to be corrected on this. Our stay was three nights, and we loved every minute of it from the breakfasts, the lovely pool area, exceptionally friendly and helpful staff and cocktails in Stanley’s bar. Sitting with a cold glass of wine watching the spray from the falls and the famous bridge was very relaxing. Need to start saving up for a return trip!
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