JamesExplores
11 Juli 2024
The rooms at the hotel are lovely, clean, and stylish. We stayed in the suite annex (DD694), which is a short walk from the main hotel (DD724) and right on the canal, offering beautiful views from its four windows. While the bedrooms are charming, they can be a bit dark; additional lighting would be helpful, especially for tasks like shaving and showering. Occasionally, there were very minor plumbing smells, which can be typical in some European countries. Not overpowering. Upon our arrival, we had to wait for someone at reception, possibly due to our flight being delayed by a couple of hours. Daily room cleaning is provided, but it would be convenient to have a sign to indicate if you don’t want your room cleaned, as is standard in many hotels. During breakfast on our second morning, the chef was left alone, causing her understandable stress and slight irritability, and resulting in tables not being ready promptly for other guests. This issue persisted the next day even when two staff members were serving, although the wait was only around 5 minutes. Guests are asked to fill out a form specifying their preferred breakfast time and choices. We were informed we only needed to do this once, yet on subsequent mornings, there was confusion about our preferences, making the process slightly chaotic when three to four tables were occupied. Despite this, the breakfast was of high quality and tasted great. The hotel itself is lovely, with nice decor, and we enjoyed a good night’s sleep. I usually wear earplugs when traveling but found them unnecessary here. You're away from the hustle and bustle. The bed was firm and comfortable, and the air conditioning, while slightly noisy and in need of servicing, was sufficient to handle 30°C heat. Overall, I would certainly consider staying here again. For the cost, the minor details above need improvement, but it remains a charming and comfortable place to stay in Venice.
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