Aman Venice

Semua yang ada di lemari es gratis, semua jenis makanan ringan gratis, dan sarapan gratis. Kamarnya besar dan setiap barang kecil layak untuk dinikmati. Setiap pelayan hotel diperlakukan dengan senyuman terindah. Hotel terbaik yang pernah saya tinggali. Ini sangat sempurna!

Saya pesan tipe kamar basic untuk khusus HUT ke 10. Ketika waktunya tiba, saya bilang mau upgrade, tapi ternyata harus upgrade dengan biaya sendiri. Tentu saja, kamar yang membutuhkan biaya lebih baik, tetapi kebutuhan pokoknya tidak murah lagi. Sebagai salah satu dari delapan istana di Venesia, lingkungan fisiknya sendiri merupakan destinasi kehidupan yang layak untuk dikunjungi secara istimewa. Staf layanan juga sangat antusias, dan hotel secara khusus mengirimkan sampanye.

Four days in Venice at this glorious palace hosting a 60th birthday for 20+ people. A year in the planning with the incomparable Aman staff. They helped ensure the best of the best - activities, guides, boat rides, restaurants & cicchetti spots, carnival costume hire and balls. Beautifully appointed hotel rooms (with the largest, comfiest beds and enormous bathrooms), Aman breakfasts and brunches to die for, signature cocktails, fresh flowers, wonderful spa treatments, special presents and treats on a daily basis. A delicious, magical, unforgettable weekend. I cannot commend the staff enough for anticipating our every need and ensuring we all felt like kings and queens. Bravo Luciano Garavaglia and each one every member of the AMAN VENICE family!

This was our first time at the Aman Venice and it went beyond our expectations! This was a mini-moon gift and we had a fantastic time; being able to come back to the comfort and warmth of the hotel after walking to the Biennale or visiting the city felt awesome. All of the staff was friendly and professional, from the incredible bar manager who personalized a whisky tasting for me on the fly, the concierge(s) who made perfect recommendations and the front office who helped with all the logistics, the restaurant team serving breakfast with a smile, or the room attendants who discretely readied the perfectly arranged room twice a day and left a different amenity each night! Shoutout to the very friendly Gigi who gave us a fantastic sunset boat tour, and the gentleman who I could see was definitely off-duty and leaving the premises in his comfort clothes, but still doubled back to open the gate for us! Of course, the GM was an exquisite presence and a testament to how traditional 5-star hospitality should be, offering pleasant and warm conversations while simultaneously noticing little details and remembering things that make guests feel special and their stay personalized. Thank you from the both of us to the whole Aman Team for making our Venice experience so memorable - grazie mille e arrivederci!

We capped off 10 days in Italy at the Aman Venice, and we had high hopes. Most of our expectations were met, but there are a few items that were sorely disappointing, so it's tough to say that, overall, we found the experience worth the money. Let me start by saying this: The level of service in the hotel generally is top-notch. We were greeted by the general manager on arrival and there was always someone there to open a door or offer assistance. Kudos for this. The hang-up is this: Our room (the basic level bedroom--number 3) was not really *in* the Palazzo. It was, in a literal sense, but it was down an outdoor corridor on the first (lobby) floor and, unfortunately, one door down from the public bathroom. (Room 3 is also accessible by walking through a lobby gift shop, not really what I consider a prime location.) The room was spacious and well appointed, but wholly devoid of any Venice-specific detail. (There were what appeared to be historic brick columns, but we could have been in an New York City loft, or anywhere really.) What had been advertised has having a view of the private garden "below" (alongside a picture of a bed next to a large sunny window) was not what we encountered. The windows in our room were small and situated at the top of the wall, giving the impression that we were not looking down at a garden, but instead that we were in a subterranean bunker. Our wifi signal likewise suggested we were in a bunker--it was spotty even within the confines of our room. This, along with all of the lack of privacy that comes from being on the lobby floor, next to the only public bathroom on the floor, and the noise of people coming and going. I get it. You get what you pay for, and we did not spring for a suite, so maybe we shouldn't complain. But shouldn't the room at least fit the description advertised by the hotel? At very least, the hotel should clarify that these rooms are on the lobby level and, as a result, are not private and secure from non-guests coming and going. Back to not being "in" the Palazzo -- because of the strange location of our room, we literally entered the hotel three or four times. And the hotel is where all of the beautiful and historic details and (I assume, privacy) are. Instead we came and went thru the back entrance to the property which was directly next to the door to the public bathroom next to our room. We would have been more understanding had we not booked a room that included a guaranteed category upgrade if available. I presume the hotel will respond and say that the upgrade offer was only one level, and the level directly above us was full. But the hotel had availability the entirety of our stay, so why not allow us to stay in a nicer, empty room? Or upgrade someone else and let us have their room? I don't expect or feel entitled to upgrades ever, but I do a bit more when they are offered as part of the rate package and, in this case, we were on our honeymoon. Seems like an exception to

I was impressed by how this establishment managed to create a sense of luxury without ostentation. The understated elegance was evident in every aspect, from the decor to the service. High-quality materials aOFFICIAnd thoughtful design created an atmosphere of refinement, while the staff's unobtrusive yet attentive service added to the luxurious feel. It's a perfect example of h