598 Soi Phaya Nak, Khwaeng Thanon Phetchaburi, Ratchathewi, Bangkok, 10400, ThailandLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
8.5/10
Very Good
628 ulasan
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Ulasan terverifikasi
Location8.2
Amenities8.2
Service8.7
Cleanliness8.8
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All reviews(628)
Positive reviews(561)
Reviews with photos/video(175)
Average sound insulation(55)
Comfortable bed(30)
Friendly front desk staff(25)
Perfect for business trips(13)
Convenient for shopping(13)
Tasty food(11)
Located downtown(10)
Stayed multiple times(6)
Negative reviews(67)
Luxarytravels
Vela Smart King Room
Menginap di Mar 2025
Solo travelers
10 ulasan
6.0/10
Diposting pada 24 Apr 2025
I have a previous review with more photos of the room so won’t be adding them again. Just adding photos of the outside area by the pool.
The hotel is clean. But there are these small flying bugs in the room.
And for those who are sensitive to smell, book somewhere else. For those who aren’t you won’t be bothered. It smells like damp wet areas/pipes.
I got back from shopping in the afternoon and the ac had stopped working. Called for help, waited in the room for 10-15 minutes but it was too hot so I went to the reception. The problem was fixed within 30 minutes. And the staff was really apologetic about this.
Also housekeeping knocked on the door at 10. And I asked them to come back later. Came back from shopping after 15, and the room hadn’t been made so called and asked for them to make up room because my towels were dirty and I had no more toilet paper. Waited in the room for 20 minutes and housekeeping came. And then I went to reception to wait and returned to the room after 30 minutes and the room had been made. They don’t change the sheets after one night.
The pool is just a huge jacuzzi. Located outside the entrance where cars pulls in. The photos here are of the seats next to the pool. If you want to sunbathe and play in the pool. Book another place. You won’t enjoy this area.
Seven eleven outside the hotel. Lots of cheap massage places. Didn’t try so can’t say more about that.
Hotel is located at the very end of an alley. The walk to bts station is 10 minutes. So I ended up taking muvmi everyday. Cost 31-52 bath depending on if you’re going to paragon or central world. Pickup/drop off location at the entrance of the hotel. Very convenient.
Luxarytravels
Vela Smart King Room
Menginap di Mar 2025
Solo travelers
10 ulasan
5.5/10
Diposting pada 24 Apr 2025
Clean hotel not suitable for those who are sensitive to smells.
Can take
Muvmi or grab to your sightseeing destinations. Takes 10 min walk to bts station and that road to bts is very hard to walk if you have a peak or a lot of luggage. Also you would be soaking wet by the time you’re by the bts station.
Lots of local food stands and massage places in that alley.
Don’t book this hotel for the pool. It’s just a big jacuzzi. No sunbeds.
Seven eleven outside.
Also really close to the malls Mbk/siam center/paragon.
Dee8
Vela Smart King Room
Menginap di Mar 2025
Solo travelers
40 ulasan
7.0/10
Diposting pada 24 Apr 2025
A cheaper no frills and amenities VELA hotel at Ratchathewi Bangkok. The only plus point was the excellent Front office and housekeeping crew who keeps the room and hotel spock and span.
Guest User
Vela Smart twin Room
Menginap di Feb 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 29 Mar 2025
Strategic location. Walk roughly 8 minute can reach BTS Ratchathewi, 1 stop away from Phaya Thai and Siam station (*There are a lot of 7-11, super convenient)
The room is super clean. The crew will clean room every single day (*If not mistaken they will clean every single room in daily basis hence can keep your staff in safe box)
The sound insulation is slightly poor. But is not affecting much
Overall is a pleasure experience. Highly recommend!
Guest User
Vela Smart King Room
Menginap di Jan 2025
Couples
4 ulasan
8.5/10
Very Good
Diposting pada 15 Feb 2025
The hotel was good, clean, and the bed was very comfortable. On the second day, they forgot to vacuum the floor.
The breakfast could be improved, missing a good coffee and sausages have a weird smell. The location is in the interior of a neighborhood with difficult access but the BTS station is 500 meters away (about 8-10 minutes walking). Staff was always polite. Recommended.
Bb_1
Vela Balcony King Room
Menginap di Jan 2025
Couples
6 ulasan
7.5/10
Diposting pada 13 Feb 2025
The hotel is in good condition and located in the city center. That’s all the good news.
The rooms are small.
The pool is a big bathtub in the parking lot
NO soundproof at all in the rooms
We asked for the quieter room possible, far from the elevator and in the upper floor. We got a room in the third floor (second because ground they call first), not far from the elevator and definitely not quiet, but this looks impossible, as the building cannot be rebuild to make the rooms quiet.
Hai C Hsieh
Vela Smart twin Room
Menginap di Jan 2025
Travel with friends
4 ulasan
10.0/10
Outstanding
Diposting pada 3 Feb 2025
Hotel is very nice and clean, near by BTS metro. Easy access to market and restaurant
Tanggapan dari Properti: Dear Hai C Hsieh,We are delighted to note that you had a pleasant experience on that your stay with us and appreciate your valuable reviews on our rooms as well as our services and locations. We look forward to welcoming you back to VELA be Bangkok Ratchathewi! very soon again.Best regards,Niphawan L.Front Office Manager
Guest User
Vela Balcony King Room
Menginap di Nov 2024
Solo travelers
77 ulasan
10.0/10
Outstanding
Diposting pada 4 Jan 2025
Very nice and comfortable. The location is super convenient and near by BTS stations and sky link.
Tanggapan dari Properti: Dear Guest,Thank you very much for your valuable review and rating. We are delighted to hear that you had a comfortable stay at VELA be Bangkok Ratchathewi! Your satisfaction with our rooms, services, and location brings us great joy. We look forward to welcoming you again soon.Best regards,Niphawan L.Front Office Manager
Joyce
Vela Smart twin Room
Menginap di Des 2024
Family
1 ulasan
9.0/10
Great
Diposting pada 2 Mar 2025
Good location. Convenient. A lot of the seven-eleven store nearby.
Anonymous User
Vela Smart twin Room
Menginap di Nov 2024
Solo travelers
1 ulasan
8.5/10
Very Good
Diposting pada 5 Jan 2025
the hotel staff is very friendly and the breakfast is good. The environment and the room is very clean
Tanggapan dari Properti: Dear Guest,Thank you very much for reviewing your recent stay at VELA be Bangkok Ratchathewi and for giving us a great rating. I am delighted to hear that you had such a wonderful experience. Our team greatly appreciates your kind words, and it’s a pleasure to know you enjoyed our friendly service and room facilities. Your valuable feedback will be shared with our team to inspire and motivate them to continue delivering exceptional customer service. We truly hope to have the pleasure of welcoming you back to our hotel again very soon.Best regards,Niphawan L.Front Office Manager
Alegría777
Vela Smart twin Room
Menginap di Okt 2024
Family
4 ulasan
7.0/10
Diposting pada 4 Des 2024
The staff is very friendly, and the place is fairly clean. The location close to bts, and there are good stalls and massage places around. But the noise is way too loud, we can hear everything in the hall, people with their suitcases, closing doors, our sleep kept getting interrupted, I would not recommend staying here if you need your 8hour sleep.
Tanggapan dari Properti: Dear Alegría777,Thank you again for sharing your experience with us. It is always a pleasure to hear that our guests have enjoyed their stay, and I am especially delighted to know that our staff were friendly and helpful. Your feedback has been shared with the relevant teams to help us further enhance our service standards. We all look forward to welcoming you back on your next visit to Bangkok.Best regards,Niphawan L.Front Office Manager
Anonymous User
Vela Smart twin Room
Menginap di Sep 2024
Couples
1 ulasan
2.0/10
Diposting pada 26 Okt 2024
Had worst experience at this hotel. Not worth the money at all. Better hotels are available in this price range.
Their twin room was like a box with windows which does not open. It was suffocating, when we requested hotel to open the windows they simply denied.Staff was not supportive at all
Swimming pool is very small. It is not at all like it’s shown in the pictures
Locality is not good, it was located somewhere in narrow alley.
Don’t provide even kettle/ coffee/ tea sachet in rooms in this price.
Towels were torn and quite old
Tanggapan dari Properti: Dear Guest,Please allow me to first apologize for the experience you had during your stay with us. I would like to address the issue regarding the window not being able to open. If you book a room for your next visit, please consider selecting either the VELA Balcony Room or the VELA Suite Room, both of which have separate private balconies.Additionally, we do not provide kettles in the rooms, but we offer hot water and free coffee in the lobby area. You can also request an iron, ironing board, and slippers at the reception, available 24 hours.We have noted your concerns regarding the linen and will address them to improve our service standards. We will share your feedback with our staff to ensure this does not happen again.We always strive to meet our guests’ expectations and regret any inconvenience caused during your stay. We truly appreciate your feedback, as it helps us improve our services. Thank you again for your understanding and continued support. Should you have any further concerns or suggestions, please do not hesitate to reach out to us.Best regards,Niphawan L.Front Office Manager
Guest User
Vela Smart twin Room
Menginap di Mar 2025
Family
2 ulasan
9.5/10
Amazing
Diposting pada 23 Apr 2025
Street is not that great, but located close to 7/11 and train station. Clean and friendly staff. Good service
Anonymous User
Vela Smart twin Room
Menginap di Okt 2024
Travel with friends
4 ulasan
10.0/10
Outstanding
Diposting pada 15 Jan 2025
Receptionist is very accomodating. Location is good. Overall I am satisfied👌
Tanggapan dari Properti: Dear Guest,Thank you very much for taking the time to leave this great review to support us. We happy to hear that your stay with us such enjoyment and our team is provided you with excellent service. We look forward to welcoming you back again soon.Best regards,Niphawan L.Front Office Manager
Tze Lam
Vela Smart twin Room
Menginap di Mar 2025
Travel with friends
7 ulasan
9.5/10
Amazing
Diposting pada 15 Apr 2025
Everything was fine. Good environment and room is huge. Just that little far from bts around 10minutes