Avenida 1ra entre 60 y 64, Varadero, Matanzas, 42200, CubaLihat Detail Hotel
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Ulasan Tamu tentang Starfish Cuatro Palmas Varadero
8.8/10
Very Good
49 ulasan
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Ulasan terverifikasi
Location8.9
Amenities8.5
Service8.8
Cleanliness8.9
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All reviews(49)
Positive reviews(47)
Reviews with photos/video(17)
Negative reviews(2)
Guest User
Room KING SIZE BED
Check-in Mar 2023
Couples
1 ulasan
2.0/10
Diposting pada 2 Mei 2023
AWFUL!
THE RECEPTIONIST WAS SUPER RUDE AND NOT HELPFUL AT ALL.
THE FOOD WAS IN A VERY BAD CONDITION, FLIES EVERYWHERE AND TASTELESS.
THE DRINKS WERE JUST WATER.
THE ROOMS WERE DIRTY AND QUITE OLD AND THE DON’T CLEAN THE ROOM JUST MAKE THE BED.
MAKE A FAVOUR TO YOURSELF AND DON’T GO TO THIS PLACE
Jelani Ptah
Double or Twin Room
Check-in Apr 2024
Solo travelers
1 ulasan
8.5/10
Very Good
Diposting pada 15 Mei 2024
Had a great time
Guest User
Single Super Saver Las Palmas 1 Ad
Check-in Des 2023
Solo travelers
1 ulasan
2.0/10
Diposting pada 25 Jan 2024
Service only for dollars. Rooms dirty, carkala roaches, no hot water. Were assigned to Las Palmas when booking, even though Quatro Palmas was booked for double. Very loud. Canteen is narrow and part of a construction site. For every favor you have to give dollars. Cocktails at the bar are terrible. Food mediocre. Beach very good.
Teks AsliTerjemahkan dengan Google
Cristiane
Double Or Twin Room
Check-in Mei 2024
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 29 Jun 2024
The hotel is wonderful, the food is fantastic, the snack bar is really fun and the staff is super attentive. I don't recommend it for women traveling alone, there is a lot of harassment from foreigners and some suspicious movements. If you are alone, be very careful.
Teks AsliTerjemahkan dengan Google
Yoan
Room KING SIZE BED
Check-in Apr 2023
Family
1 ulasan
8.0/10
Very Good
Diposting pada 9 Mei 2023
My experience with the reservation of this hotel has been horrible, since I reserved a type of standard room and when I arrived at the hotel reception, they assigned me the room in the economic section that is located two blocks from the facilities of the Starfish Cuatro Palmas hotel. They are like accommodations apart from the main hotel, disappointing, at the hotel in Cuba they tell me that on trip.com where I made the reservation, they are not very explicit when making the reservation, they do not give you all the details, the The door of the room that leads to the balcony, had problems closing, we had to move almost two streets to go to the hotel, where the restaurant, pool and other services were, the experience was horrible
Teks AsliTerjemahkan dengan Google
@Bonelly
Superior Double
Check-in Apr 2023
Couples
7 ulasan
8.5/10
Very Good
Diposting pada 30 Mei 2023
Nice place very good location and excellent service
Teks AsliTerjemahkan dengan Google
MendozaIsaac
Standard Room
Check-in Apr 2022
Couples
1 ulasan
9.0/10
Great
Diposting pada 1 Jun 2022
I really liked the location of the Hotel. The workers are very friendly. For its category, the food is fine. The beach is a few meters away. For my next trips I plan to repeat my visit to this hotel.
Teks AsliTerjemahkan dengan Google
Jocelyne G
Check-in Mar 2025
Solo travelers
10.0/10
Outstanding
Diposting pada 15 Apr 2025
It's been my safe place to go far away from home...It became my second home because of the friendly staff and cleanliness of the entire resort...I just got back home a d can't wait to return...The entertainment is outstanding, the food is very good and the beach is a slice of paradise.
Tanggapan dari Properti: Dear guest: Thank you for taking part of your time to share your experience at Starfish Cuatro Palmas. We are very satisfied because you chose us to spend and enjoy your vacation. We will extend your comments to all our staff . Thank you so much for your positive review. We hope to see you very soon. Sincerely, General Manager.
bronias599
Check-in Mar 2025
Travel with friends
10.0/10
Outstanding
Diposting pada 14 Apr 2025
Such an amazing location and staff! Yankiel and Lazzaro made such great drinks and were so attentive. Fresh buffet and the entertainment was good. The beach was the best of course! It’s great to be in the heart of Varadero as well. I recommend this resort to anyone wanting a good time.
Tanggapan dari Properti: Dear guest: Thank you for taking part of your time to share your experience at Starfish Cuatro Palmas. We are very satisfied because you chose us to spend and enjoy your vacation. We will extend your comments to all our staff . Thank you so much for your positive review. We hope to see you very soon. Sincerely, General Manager.
ddafne24
Check-in Mar 2025
Family
10.0/10
Outstanding
Diposting pada 7 Apr 2025
I had a wonderful experience like always. The hotel is in a very centric place in Varadero, and have the best beach spot. Staff is very friendly and helpful, from Front Desk to housekeeping. Food is good, restaurants are good too and they have a bunch of activities.
Tanggapan dari Properti: Dear guest: Thank you for taking part of your time to share your experience at Starfish Cuatro Palmas. We are very satisfied because you chose us to spend and enjoy your vacation. We will extend your comments to all our staff . Thank you so much for your positive review. We hope to see you very soon. Sincerely, General Manager.
Gracie L
Check-in Feb 2025
Family
10.0/10
Outstanding
Diposting pada 18 Mar 2025
All the staff is extremely welcoming and kind. There is always something to do here, from entertainment like dancing, magic shows, pool parties and games on the beach. Rooms were always tidy, beach is beautiful, food was good amazing location if you want to go out at night.
Tanggapan dari Properti: Dear guest: Thank you for taking part of your time to share your experience at Starfish Cuatro Palmas. We are very satisfied because you chose us to spend and enjoy your vacation. We will extend your comments to all our staff . Thank you so much for your positive review. We hope to see you very soon. Sincerely, General Manager.
Leslie N
Check-in Feb 2025
Family
8.0/10
Very Good
Diposting pada 14 Mar 2025
I have always wanted to stay here due to location! It didn’t disappoint! Beach snack bar was great, clean, and workers very professional. Food was wonderful!! Buffet was good also. Didn’t go hungry at all. All staff very attentive and also dinning room was very clean! Room was clean bed was nice.. maid was excellent. All staff were great! Loved the small resort beach views are amazing! Would return absolutely! Owners need to do Reno’s in the rooms! They are tired and need repairs but our maid was amazing for us….Yadirka. Can’t say enough about how polite and nice the staff were!!!!
Tanggapan dari Properti: Dear guest: Thank you for taking part of your time to share your experience at Starfish Cuatro Palmas. We are very satisfied because you chose us to spend and enjoy your vacation. We will extend your comments to all our staff . Thank you so much for your positive review. We hope to see you very soon. Sincerely, General Manager.
Ram-151
Check-in Des 2024
Couples
8.0/10
Very Good
Diposting pada 31 Jan 2025
We had a wonderful 2 weeks. The resort is in a perfect location, and the perfect size. The food was very good,but very repetitive. Our maid, Anelys, was fantastic, very friendly, and treated us like family. Great atmosphere. We will definitely be back
Tanggapan dari Properti: Dear guest: Thank you for taking part of your time to share your experience at Starfish Cuatro Palmas. We are very satisfied because you chose us to spend and enjoy your vacation. We will extend your comments to all our staff . Thank you so much for your positive review. We hope to see you very soon. Sincerely, General Manager.
V8685SJwilsong
Check-in Nov 2024
Travel with friends
8.0/10
Very Good
Diposting pada 24 Des 2024
Hôtel has a good team, all are super nice and do their best. I think the food (with all the problems of Cuba due to American embargo) is quite good: tasty fruit, and pastry, grills are tasty too, and today pork was just superb (Cubans in general know how to cook pork well). Another rare dish I had here was seviche. It was quite good too. They just need to improve cocktails in the bars a bit.... The rooms are simple but have everything. Can they be better? Yes, some parts of the hotel are tired, but satisfactory, and they staff are willing to address any issue if needed. The territory is clean and well maintained. Location is central, so no need to take a cab to the night life locations.
Tanggapan dari Properti: Dear guest: Thank you for taking part of your time to share your experience at Starfish Cuatro Palmas. We are very satisfied because you chose us to spend and enjoy your vacation. We will extend your comments to all our staff . Thank you so much for your positive review. We hope to see you very soon. Sincerely, General Manager.
Giuseppe G
Check-in Okt 2024
Travel with friends
10.0/10
Outstanding
Diposting pada 21 Nov 2024
Overall it was perfect like always, i would say even more this year. The new staff is doing an excellent job on all points. A big shout out to David public relations any problem addressed was fixt in the hour. Thank you Senior David keep it up☝️
Tanggapan dari Properti: Dear guest: Thank you for taking part of your time to share your experience at Starfish Cuatro Palmas. We are very satisfied because you chose us to spend and enjoy your vacation. We will extend your comments to all our staff . Thank you so much for your positive review. We hope to see you very soon. Sincerely, General Manager.