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Ulasan Tamu tentang London Twickenham Stadium Hotel, a Member of Radisson Individuals
8.8/10
Luar Biasa
41 ulasan
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Ulasan terverifikasi
Lokasi9.0
Fasilitas8.8
Layanan8.2
Kebersihan9.0
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Semua ulasan(41)
Ulasan positif(39)
Ulasan dengan foto/video(15)
Pengalaman menginap terbaik!(18)
Kamar sangat bagus(15)
Bersih dan rapi(10)
Layanan memuaskan(10)
Sarapan lezat(5)
Buruk(2)
sharon
Family Room
Check-in Jun 2025
Pasangan
1 ulasan
6.5/10
Diposting pada 20 Jul 2025
It was nice but the pictures do not depict everything that is currently there. The place is under renovation.
Terjemahkan
Tanggapan dari Properti: Dear Sharon,Thank you for your feedback.We are glad to hear you had a nice stay, and we truly appreciate your understanding during our renovation period. We apologise if the current images did not fully reflect the temporary changes taking place. We are working to update all information to better represent the guest experience during this transition.We hope to welcome you back once the full transformation is complete.Warm regards,Tsvetan AnchevAssistant Front Office Manager
Tamu
Kamar Standard
Check-in Feb 2025
Traveler bisnis
1 ulasan
10/10
Fantastis
Diposting pada 6 Apr 2025
Extremely nice hotel with great food and staff with a central location in Twickenham
Terjemahkan
Tanggapan dari Properti: Thank you for your perfect rating and wonderful feedback!We’re thrilled to hear you enjoyed your stay, especially our food, service, and central location. It’s always a pleasure to know our guests had a great experience, and we hope to welcome you back again soon.Warm regards,Tsvetan Anchev
Akeeb
Family Room
Check-in Mei 2025
Pasangan
1 ulasan
10/10
Fantastis
Diposting pada 25 Jun 2025
This is arguably, if not the best hotel in West London. Really good quality in room amenities (shower caps, shoe shine, repair kit, iron, hairdryer, safe, fridge, a massive TV) amongst many more. I think this hotel is newly refurbished which is such a positive!
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you very much for your wonderful feedback. We are truly delighted to read your kind words and thrilled that you found our in-room amenities and recent refurbishment so impressive.It is always rewarding to hear when guests consider us among the best in West London — we look forward to welcoming you back soon for another comfortable and enjoyable stay.Kind regards,Tsvetan AnchevAssistant Front Office Manager
David
Standard Room dengan Pemandangan Kota
Check-in Des 2024
Pasangan
1 ulasan
8.0/10
Luar Biasa
Diposting pada 26 Jan 2025
Very disappointed with the room we were allocated - the bathroom doors didn't close properly and it was impossible to open the shower door. Therefore we wernt able to use the shower facility at all....
Terjemahkan
Tanggapan dari Properti: Dear David,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with the bathroom and shower in your room. This is certainly not the standard we strive to provide, and we regret the inconvenience caused during your stay.Your comments have been shared with our maintenance team to ensure these concerns are addressed promptly. We hope you’ll give us another opportunity to provide you with the seamless and comfortable experience you deserve.Should you wish to discuss this further, please feel free to contact me directly.Warm regards,Tsvetan Anchev
Mr Adam Porter
Family Room
Check-in Mei 2024
Keluarga
14 ulasan
8.0/10
Luar Biasa
Diposting pada 29 Jun 2024
I booked this hotel as a gift for family during a rugby match. The hotel failed to locate our booking, they then attempted to charge my family again despite me prepaying online, they eventually put my family in a room but not the family room with 2 double beds that I had paid for, instead they put them in a disabled room with one bed forcing a 15yr old boy to share with his grandma. The hotel acknowledges their mistake but failed to compensate us and instead only offered us the discounted price for the room they gave us. Caused unnecessary stress and downgraded customers who were not happy. Not good management of a hotel. Location is obviously ideal, room was clean and tidy and it’s great for rugby fans and those attending matches. It’s just disappointing about the service we received and the hotels failure to acknowledge and compensate appropriately. One positive was the SA rugby team were also in the hotel!
Terjemahkan
Tanggapan dari Properti: Dear Mr Adam Porter,Thank you for taking the time to share your feedback from your visit to Twickenham Stadium Hotel, a member of Radisson IndividualsPlease accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We will discuss all your Comments with the Management Teams and will agree on specific actions to avoid similar issues occurring in the future.It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Twickenham Stadium Hotel, a member of Radisson Individuals, I look forward to welcoming you back.We would be very happy if you would consider giving us a second chance in the future. Sincerely, Twickenham Stadium Hotel, a member of Radisson Individuals
Tamu
Check-in Des 2023
Traveler bisnis
9 ulasan
8.5/10
Luar Biasa
Diposting pada 27 Jan 2024
Very good breakfast and the formation bar is wonderful for gathering and drinks.
Room is big and clean and the view are really good from those large windows.
Terjemahkan
Lawrence
Family Room
Check-in Sep 2024
Keluarga
3 ulasan
5.5/10
Diposting pada 31 Okt 2024
The mattress was dented.. Super nice.. I not enjoyed
Terjemahkan
Tanggapan dari Properti: Dear Lawrence,Thank you for sharing your feedback regarding your recent stay with us. We regret to hear that the condition of the mattress affected your experience. Our team is always available to assist with any concerns, and had we been informed during your stay, we would have been glad to address the issue immediately or provide a room change to enhance your comfort.We hope to have the opportunity to welcome you again and provide a stay that meets your expectations.Warm regards, Tsvetan
Pengguna Anonim
Check-in Jan 2024
Pasangan
3 ulasan
8.5/10
Luar Biasa
Diposting pada 3 Mei 2024
We have stayed a few times at this hotel good size room
10 minute walk to the t statin and town. breakfast is good.
Good size car park
Terjemahkan
Tanggapan dari Properti: Dear Anonymous UserWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Hotel ManagementTwickenham Stadium Hotel, a member of Radisson Individuals
AndrewD
Check-in Nov 2023
Traveler solo
47 ulasan
10/10
Fantastis
Diposting pada 3 Jan 2024
Great hotel which is built into Twickenham Rugby stadium. Clean and comfortable with friendly and helpful staff. I stayed there when there was a game on that I attended with more than 76000 others. The hotel was very busy but they dealt with it well. I will certainly stay again, as I have done in the past.
Terjemahkan
Pengguna Anonim
Check-in Sep 2023
Bepergian dengan teman
3 ulasan
9.5/10
Menakjubkan
Diposting pada 5 Des 2023
Very good customer service.
Terjemahkan
6/7
Lilac and Lily
Check-in Okt 2023
Bepergian dengan teman
2 ulasan
8.0/10
Luar Biasa
Diposting pada 13 Nov 2023
The room was comfortable and very clean. Good location.
You can travel by bus, train and tube easily from hotel.
However, some power in room doesn’t working.
Terjemahkan
Tamu
Check-in Feb 2023
Pasangan
1 ulasan
9.0/10
Sangat Baik
Diposting pada 26 Mar 2023
It is a good place for family as it has a great facilities and the location is fantastic.
Terjemahkan
SamadAbdus
Family Room
Check-in Jan 2023
Bepergian dengan teman
1 ulasan
9.0/10
Sangat Baik
Diposting pada 26 Feb 2023
Really enjoyed my stay there, staff were lovely and room was super clean. Really enjoyed the breakfast and the pool/spa. The only downside is that the car park is around 5-7 min walk from the hotel, other than that I can’t fault it. Highly recommended!
Terjemahkan
Tamu
Check-in Agt 2023
Traveler solo
4 ulasan
10/10
Fantastis
Diposting pada 9 Nov 2023
Friendly front desk staff!!
Tidy and clean room! Amazing views.
Terjemahkan
Tamu
Check-in Apr 2023
Pasangan
1 ulasan
8.5/10
Luar Biasa
Diposting pada 7 Mei 2023
Beautiful hotel, very modern. The reception area smelled amazing! Had complimentary fresh cookies which was a nice touch when checking in. Room was very clean and had everything you could need. Only a short taxi ride to nearest tube station. We had breakfast in the hotel and it was delicious. A fabulous stay.