Ulasan Sapa Diamond Hotel

服務態度很差

Hotel recentemente rinnovato, pulito e curato nel dettagli! La sua vicinanza al centro di Sapa vi permetterà di passeggiare in tranquillità la sera godendo della temperatura mite del luogo. Incantevole infine la vista sulle montagne circostanti 🤩

This hotel is in renovation. Do not book until those renovations are done.( I would say 2024). We were given a room that was on the top floor, had a great view, but was unfinished!!( Of course no other rooms were available)The phone was there but did not work, the internet was either weak or most of the time useless, the hot water was lukewarm at best ( and hence using only that, the pressure was definitely not there to wash my hair..), so impossible to take a bath in the beautiful tub beside the window. The pool is closed and the rooftop restaurant is non existent. Dogs bark their head off around 5am, so, with an un-finished whole in the bathroom wall above the fan, that's when your day will start.... I am a very positive person, but this, I am sorry, was unacceptable... Wait until 2024.

We were blindsided, hotel was under renovation due to expansion of new wing. We were like almost the only guests there! Place was dusty, causing some of us rashes due to allergy and triggered asthma attack for 1 of us. Stairs leading to our hotel was littered with nails and bolts, rendering them unsafe if you are travelling with elderly or children. One of our rooms had bad sewage problem, so had to endure a terrible stench. We used a whole bottle of scented room spray for our 2 nights stay. Breakfast was ample, staff were obliging and helpful. These were the only saving grace for the hotel. 7th floor was spooky due to renovations!

Walking distance to Sapa Town and has awesome mountain view. Enjoyed our stay!

The staff was amazing - always trying to assist with whatever you need. The breakfast was delicious - more like a buffet with a selection of meats, breads, soups, vegetables, eggs, fruits… I visited when it was foggy but I did get a glimpse of the beautiful view from the hotel. The location is very good, only 500m or so from all the restaurants and the train to fasipan. The only negative is that the hotel is currently under renovation so there’s a draft making the room cold. I really wanted to try their spa service as well but it was closed during my stay.

โรงแรมอยู่ห่างจาก Sun plaza ไม่มากนัก เดินพอไหว แต่ถ้่เดินหลายรอบก็เหนื่อยอยู่ พนักงงานน่ารัก เสัยดายตอนช่วงไปพัก เค้ารีโนเวทห้องบางส่วน ตื่นมา 9 โมงเช้าคือเสียงดังมาก ถ้่ไม่มีเสียงดังจะดีกว่านี้ วิวก็โอเค เพิ่งมาเห็นวิวตอนวันสุดท้าย เพราะหมอกเยอะมาก อาหารเช้าก็ดี ทุกอย่างเหมาะสมกับราคา

All front reception staff were very helpful and service-oriented. Breakfast was excellent. Room was big and had a good view of the valley. Just that renovation was on-going but if you don't mind, value for money for the 4 of us.

Great location. Mountain view room was fantastic. The scenery is breathtaking. The breakfast was very good. The staff are friendly and helpful. Many restaurants and cafés are close by. Some general maintenance is required in the room I stayed in. Rooms on 10/11 floor are being refurbished so noisy from 7am to 10pm…

Great experience, very helpful staff who replies emails quickly.

環境：早上5:30 就在開始裝修了，根本休息不了！這點希望酒店要去改善。裝修時間段是不是要去控制還是在顧客休息時間不能影響到休息。 服務：酒店介紹是有桑拿房和按摩服務的，但是實際上是沒有的，解釋卻是因為當地疫情防控，這？？？ 開玩笑嗎？ 服務：早餐真的也沒什麼可以吃的，不達到三星級標準。

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