Ulasan Sapa Highland Resort & Spa

Very good location and a view such a beautiful, and also service is very nice

Good service, room is clean, it’s near Sun Plaza, just walk around 1km

오래된 호텔이라 시설이 좋을 수 없음 그러나 청결도는 나쁘지 않음 사파 센터와 가깝지만 걸어서 가기엔 경사가 너무 높고 먼 거리임 그래서 전기차나 택시를 매번 이용해야 하므로 비용이 상승함 호텔 제공 셔틀은 없음 조식은 음... 먹을게 없음 또한 조식 시간에 직원들은 손님에게 관심이 없고 서로 잡담하고 웃고 떠들고 ... 너무 신경이 쓰였음 가격대비 무난한 호텔이고 청결도도 나쁘지 않는 것은 장점 애매한 사파센터와의 거리, 빈약하다라고 말하기도 부끄러운 조식 직원들의 나쁜 근무태도 등은 단점 재방문 하겠냐라고 묻는다면 나는 절대 재방문 하지 않을 것임

4인가족이 트윈룸을 정말 편안하게 이용했습니다. 습기도 없었고 청결했으며, 온수사용이 매우 용이 했습니다. 다만 호텔 이용시 언덕을 살짝 올라야 하는게 아쉽긴 했습니다만 전체적으로 만족한 여행이 되었습니다. PS:좇싴으러 나온 맨유중 놀란 보끓음빠븐 설이건능쥐 뙄ㄸ학해쓺

영어 아는직원이 적어요 주로 내국인 대상 인듯 환전도 안됩니다 수영장 관리 안되고있어요 짐 운동하는곳도 관리부실 불꺼져있고 냄새남

Everything was great. From the spacious room, delicious breakfast, good location to my favourite 4-season pool. Though the bathtub is little bit weak, but others were too good to complaint anything about. Suitable for families and friend.

I had to write this review because I don’t want others to travel all the way here to experience what I did. The room is just a room, clean enough and the view is fine, but the beds are rock solid hard, I tried 4 different rooms and the beds are all the same. The hotel staff are aware of it and thought it was a joke and so did our tour guide from Trip a deal. Haha nope not funny at all. I resorted to having 3 extra quilts and 4 pillows to lay on, but it made no difference. It was like sleeping on concrete. I could not participate in the activities given the lack of sleep sore back and neck. I wanted you to change hotels at midnight it was so bad. If you like a rock solid hard bed this might suit you, but I like my bed medium.

Friendly staff. Great location. Housekeeping could be sharper [my Sensodyne mini-tube of toothpaste disappeared and the minibar wasn’t restocked without prompting], but all-in-all good.

Very nice hotel that is well worth the price you pay. The staff was kind and helpful. The breakfast was good and the room was in a good condition. Do recommend.

Didn’t realized this hotel was up in a hill that I had to climb every time I trek down to the market. The hotel doesn’t offer a safe inside the rooms so had to request for it. Limited food choices from the breakfast buffet. Doesn’t feel like a resort even though they claim to be one. Staffs not as friendly or approachable.

Had to request for a safe to be out in the room. Limited food choices for breakfast buffet and staffs not as friendly or welcoming.

The staff was very helpful. Hotel was located quite close to the town Centre, but now directly at its heart. There is a street of massage outlets on the way to the hotel, so you can have a late night massage. The hotel staff is unable to help book a transfer from Hanoi, so you have to do it yourself. Although it is rated 4 star, the facilities do not live up to expectations. I would rate it 3 star (international standards), but I it is quite a plush hotel by Vietnam standards.

The location of the hotel is removed from the hustle and bustle of the main part of town so it feels peaceful and quiet, but it still easily walkable to restaurants and shops. The room was large and bright and amenities were adequate. The buffet breakfast has fairly standard options with a range of Vietnamese and Western dishes. Overall the value for money at this hotel is decent and I would stay here again.

I usually don't write reviews, but we had an amazing experience. We could check in at 9am instead of the usual 2pm, got upgraded to a bigger rooms with amazing views. Two days later, after returning from our hiking trip to pick up our bags, we asked if for a fee we could use the showers by their swimming pool. Again, we were assured, it's free of charge, and got fresh towels to use. Great service, breakfast was tasty, Vietnamese and western cuisine. Their masseuse was very skillful. Overall ,we had a great experience.