The Moonraker Hotel ★★★

"Our stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning. The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding. Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience. The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.  The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting. These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments. In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay."

Premier Inn Trowbridge ★★★

"Amazing customer service from the Duty Manager, Nat. She was very polite, professional, and provided outstanding service. I also noticed her training another lady, who I believe was from another hotel. It was great to see how patient, supportive, and encouraging she was throughout the training. She was always smiling and made the whole experience look effortless. A fantastic example of excellent customer service and leadership. 5*****"

Fieldways ★★

"The structure could use some maintenance. The ceiling window lacks curtains."

The Green ★★★★

"The Green is a stunning house, beautifully and thoughtfully restored, but what really makes it special is the warmth and hospitality. The hosts seem to have perfected that lovely balance of being welcoming and attentive while allowing you to completely relax and enjoy their beautiful home. Our room (Larkspur) was extremely comfortable, with gorgeous bed linen, large fluffy white towels and hand and shower products that smelled divine. There are thoughtful touches everywhere, from the complimentary tea and biscuits when we arrived to the honesty bar…everything feels generous without being overdone. Breakfast was delicious and beautifully presented, starting with homemade granola and Earl Grey poached pears so good I was tempted to have seconds! It was one of those breakfasts where you could tell real thought had gone into every detail. And then there are the gardens. We loved wandering around them in the morning, discovering the beautiful trees and planting, the Victorian kitchen garden and even purple tomatoes! The whole setting is peaceful and rather magical. We only stayed for one night and genuinely wished it had been longer. The Green is one of those rare places that feels both special and wonderfully relaxed. We would return in a heartbeat. Thank you to our hosts for a lovely stay, you’ve created something very special at The Green"

Widbrook Barns ★★★

"It was a cute inn that was perfect for experiencing a stone-making house. The owner and his wife were very friendly 々, and I was very satisfied because I could choose the amount and content of my own handmade breakfast and color 々 option."

Hinton Lodge - Quaint Victorian four star cottage in a quiet rural location. ★★

The Studio ★★★

Conde Nast voted top Cotswold holiday let ★★★★