Hotel Spa di Torrance

The Redac Gateway Hotel was excellent. For starters they have bidets in the room. The breakfast buffet was so good a numerous selection of a variety of foods. The front desk agent was so polite and informative. A great experience.

I enjoyed my stay and it was clean and in a nice location and very nice friendly staff I definitely recommend

The location is quite far from the scenic spot, but there are many shopping malls nearby, so the overall stay is very good! Parking 🅿️The price is not high and the parking spaces are sufficient!

It's definitely better than the basic accommodation. However, the Internet connection is connected every day. Free Internet wifi was a bit uncomfortable. (Not available for video meeting) The hotel seems to have to improve this.

Everything is fine, the room is big. The facilities are a bit old, but they are acceptable. The floor is a bit thin and the sound is not good. The sound of the upstairs and downstairs will be heard. Up and down stairs are stairs without elevator

It was my first time ever staying at this hotel and although the room was very nice the first room the gave us was dirty. The bed had been used, the kitchen had trash and food in it, the table and floor was dirty and I booked this room in a middle of a pandemic and the only thing they did to compensate for giving me a dirty room that could have been potentially contaminated with Covid for all I know was wafer of a 16 dollar parking fee. When in reality me and all my friends actually risked our lives and compromised the safely of our immune systems by this hotel giving us the keys to a dirty room. I have stayed at a decent amount of hotels in my age and I have never ever been given a room that had not been cleaned at all. I thought it was especially ridiculous just because I have no idea who had been in that room before us, they could have had covid and we could have brought that home to my family members like that was a ridiculous experience. I did enjoy the room itself once we got a clean one the kitchen is nice and spacious but I just really didn’t like the way they handled the room situation. It was a very unprofessional thing to happen and I did not appreciate how they brushed off the situation like it isnt a big deal as if people aren’t renting hotels to quarantine cause they have covid or what if a traveling nurse was staying in the room and she is exposed to covid regularly? Nice hotel rooms but the customer service could use some work the lady at the desk looked annoyed and I know it’s obviously not her fault but just the lack of care that the hotel employees potentially put me and my friends lives in danger is absolutely ridiculous to me. But like I said nice rooms, but customer service again could use to some work. I would give the room itself 5 stars, customer service at the front desk 1 star.

Location was convenient to walk to supermarket, Del Amo shopping mall and restaurants. Staff was helpful when dealing with my situation out of the usual. Already stayed here twice in 2 months and will definitely come back again next month.

The pool is awesome! It’s 1:2 Indy and 1/2out. No matter the weather. It is perfect. It’s heated year-round. The restaurant and bar area are nice and cleanly as well. Location is perfect if you need to do some shopping as it’s right across from Delamo shopping mall. 

Room and the property was very nice . The hotel is located right by the highway , so it can be noisy at times The breakfast is cold cereal coffee , juice an a muffin , nothing special at all The front desk staff is friendly and helpful They don’t do daily housekeeping, you need to ask for towels and trash removal