Hotel Hot Springs Tongxiang

Excellent location for the Wuzhen water town attraction. Our “Muyue” room was modern and cozy, ridden with high tech. Voice control curtains and lights. Certainly it required Mandarin with decent intonation (Xiǎo ài tóngxué）. Heated toilet seat with touch-less flushing. The breakfast was a work of art by the hostess. Each bite was a delightful explosion of taste. The hostess was so nice to offer free laundry service while we were indulging in the “Venices of the East”. She even refused to accept our gratuity.

A B&B that exceeded my expectations. It is really worth recommending. The store manager is friendly and attentive to guests, and the service is comprehensive! The B&B has its own large yard, which is really comfortable. There is a mascot called Wangcai at the door, which is super cute! The room is large and has a hot spring pool for a few hundred yuan. In short, it is a five-star recommendation

Excellent, helpful, and superb service with a smile from their heart. Location is very close to amenities, especially eateries, restaurants and the place of interest. 👍 👍 👍 Thank you very much. We, my hubby and me have enjoyed our stay.

It's no exaggeration to say that I will definitely recommend ALILA Hotel WuZhen to my friends if they have plans to travel to Jiaxing. From the moment I arrived the hotel, I felt the warm welcome from the front desk staff. I was really enjoying the warm welcome drinks, fresh pear juice provided by the check-in lobby. In particular, thanks to Sherry, the receptionist, who contacted me in advance before my arrival and kindly reminded me that thick clothes need to be prepared for the local cooling. The concierge took the initiative to help me bring my luggage to the room and personally guided me to the room, they gave a detailed introduction of the hotel facilities and dining outlets. I was greatly moved and surprised by the exquisite welcome amenity prepared on the table in the room. There are delicate and delicious macarons, fresh fruit plates prepared with care, a bottle of fine red wine, afternoon patisserie with Zhejiang characteristics, and even a welcome letter handwritten by General Manager Nick. I can feel that Alila's staff really treat guests with true heart. I still want to thank a boy who worked in the hotel bar. I'm sorry that I forgot his name. He patiently took beautiful photos of me on the afternoon of my arrival, recording my wonderful moment in the Alila Hotel. I really enjoy the relaxing time in the bar of this hotel. There is a standing performance of Filipino band in the bar at night. The service provided by the band was very good. They cared about each guest on the scene and asked each guest what song they wanted to listen to in a friendly and warm manner. I was really immersed in relaxing and drinking there. The breakfast in the hotel is well-done. The food quality and taste are very good. The breakfast choices are very rich. The only disadvantage is that the skin of shrimp dumplings is too thick. Alex, the Director of Food and Beverage, actively inquired about our stay experience and personally served us with care. The service was very good. He knew that we felt too hot when sitting outdoors and quickly helped us transfer to the indoor table near the window. When I was checking out, the front desk staff treated us warmly as always, and gave me a sleeping pillow spray and a wash and care package as a parting gift, which greatly moved me again. Compared to the next hotels I stayed in on this trip, the hotel that impressed me the most was definitely the Alila Hotel, with its superb service.

The owner of the hotel has very good service, and the travel guide and nearby discount restaurants are introduced. Going to Xizha also helped arrange the car, awesome! The baby at home is also very recommended!