2 Chome-15-13 Tsukiji, Chuo Ward, Tokyo, 104-0045, JapanLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.5/5
Great
484 ulasan
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Ulasan terverifikasi
Location4.6
Amenities4.3
Service4.5
Cleanliness4.6
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All reviews(484)
Positive reviews(469)
Reviews with photos/video(119)
Easy to get around(50)
Great value for money(46)
Convenient for shopping(27)
Delicious breakfast(21)
Perfect for business trips(20)
Close to metro(19)
Would stay again(10)
Luggage delivery service(4)
Negative reviews(15)
Guest User
Single Room A Non smoking
Menginap di Des 2024
Solo travelers
5 ulasan
4.5/5
Great
Diposting pada 23 Jan 2025
The hotel room is clean, the staff provides good service. I like breakfast there and they are tasty. The bed is in reasonable size and comfortable. The location is very good.
Tanggapan dari Properti: Thank you for staying at our hotel.We are very happy to hear that you had a very satisfying stay at our hotel.We look forward to welcoming you again.
Guest User
Single Room A Non smoking
Menginap di Nov 2024
Solo travelers
6 ulasan
5.0/5
Outstanding
Diposting pada 22 Feb 2025
I had a great time at Via Inn. The room is cozy, clean and spacious than I expected. Will choose here when I take a solo trip to Ginza :)
Tanggapan dari Properti: Thank you very much for staying at VIA INN Higashi-Ginza.
We are very glad to hear that you had a pleasant stay with us.
Our entire staff will continue to make every effort to ensure the satisfaction of our guests.
We look forward to welcoming you again.
Manager, VIA INN Higashi-Ginza
Guest User
Single Room A Non smoking
Menginap di Nov 2024
Solo travelers
36 ulasan
4.0/5
Very Good
Diposting pada 9 Mar 2025
Typical Japanese hotel, efficient check in and check out service. Hotel was clean and amenities can be picked up from the lift if guests want it.
Wouldn’t mind going back cause of the good price.
Tanggapan dari Properti: Thank you very much for staying at VIA INN Higashi-Ginza.
We are very glad to hear that you had a pleasant stay with us.
Our entire staff will continue to make every effort to ensure the satisfaction of our guests.
We look forward to welcoming you again.
Manager, VIA INN Higashi-Ginza
BuiHuy
Single Room A Non smoking
Menginap di Feb 2025
Couples
4 ulasan
5.0/5
Outstanding
Diposting pada 27 Mar 2025
This Hotel is very clean, all staff are friendly. Breakfast is good enough. I will recommend my friends stay there when they go to Tokyo. Thank goodness.
Tanggapan dari Properti: Thank you very much for using our hotel. We would also like to express our sincere gratitude for your feedback and for your positive rating. We are very pleased to learn that the location of our hotel was able to help you have a comfortable stay. We will continue to do our utmost to ensure that you can enjoy an extraordinary world and provide you with the best hospitality possible. We sincerely look forward to seeing you again. Manager, Via Inn Higashi Ginza
Albert Kwok Fu
Single Room A Non smoking
Menginap di Feb 2025
Couples
14 ulasan
5.0/5
Outstanding
Diposting pada 24 Mar 2025
Excellent and very helpful front desk staff. One evening staff, (did not get her name), patiently helped us to determine possible location of our lost iphone basing on iPhone locator (it was at a police station nearby). She drew and gave us directions to get there. We retrieved our phone the next day at the police station. We’re very grateful with her help!
Overall, we like the hotel, will stay again when visiting Tokyo again.
Tanggapan dari Properti: Thank you very much for staying at Via Inn Higashi Ginza.We are very pleased that you have evaluated our front desk staff and our hotel. We are also relieved that your cell phone was found safely and that we were able to help you.We hope that you will use Via Inn Higashi Ginza again when traveling.Thank you very much.Manager, Via Inn Higashi Ginza
Guest User
Single Room A Non smoking
Menginap di Nov 2024
Family
1 ulasan
4.7/5
Amazing
Diposting pada 22 Feb 2025
The room is really small. But in Ginza, the price with this space seems to be reasonable. I have nothing to complain.
Tanggapan dari Properti: Thank you very much for staying at VIA INN Higashi-Ginza.
We apologize that the room size did not meet your expectations.
The size of the room is typical for business hotels in Japan, but if you are traveling from overseas with a large suitcase, you may feel the room is too small.
We have a slightly larger deluxe type room available, so please consider staying with us next time you have the opportunity.
We will continue to make every effort to satisfy our guests.
We look forward to welcoming you back to our hotel.
Manager, VIA INN Higashi-Ginza
Guest User
Single Room A Smoking
Menginap di Okt 2024
Couples
6 ulasan
2.0/5
Diposting pada 16 Jan 2025
Only book this hotel if you have a extremely tight budget.
Dirty carpets, walls, and curtains.
Tanggapan dari Properti: Thank you for staying at Via Inn Higashi Ginza.We sincerely apologize for any inconvenience caused regarding the facilities in your guest room. We will make preparations to replace any soiled areas as soon as possible.We will continue to work hard every day to ensure our customers' satisfaction.We hope you will choose Via Inn Higashi Ginza again if you are visiting the Higashi Ginza area.Thank you very much for taking the time to post a review.All of our staff look forward to welcoming you back.Manager, Via Inn Higashi Ginza
Guest User
Single Room A Non smoking
Menginap di Jan 2025
Family
4 ulasan
4.5/5
Great
Diposting pada 11 Feb 2025
Very happy the location is so close to everything, will go back again
Tanggapan dari Properti: Thank you very much for staying at VIA INN Higashi-Ginza. We hope you had a comfortable stay in your room. All of us at Via Inn Higashi-Ginza will continue to make every effort to satisfy all of our guests. We look forward to welcoming you back to our hotel. Manager, VIA INN Higashi-Ginza
Guest User
Single Room A Non smoking
Menginap di Sep 2024
Solo travelers
10 ulasan
4.5/5
Great
Diposting pada 26 Okt 2024
Good location. Nice and spacious room for a Japanese hotel. However, employees don't speak English very well.
Tanggapan dari Properti: Thank you very much for staying at Via Inn Higashi Ginza.
We hope you had a comfortable stay?
We apologize for any inconvenience caused by our staff's English skills.
As we currently have many guests from overseas, we will do our best to make our guests' stay as comfortable as possible.
We look forward to your visit.
Manager, Via Inn Higashi Ginza
Guest User
Single Room A Smoking
Menginap di Nov 2024
Family
36 ulasan
4.2/5
Very Good
Diposting pada 14 Des 2024
Great location
Near by train n bus stations
Lawson store is on the ground floor
Tanggapan dari Properti: Thank you very much for staying at our hotel.
Thank you very much for your valuable recognition.
We will continue to strive to become a hotel of choice for many people.
On your next visit, all of our employees will do their best to provide you with more hospitality.
We look forward to seeing you again.
Via Inn Higashi Ginza
ChiSyd
Single Room A Non smoking
Menginap di Feb 2024
Solo travelers
20 ulasan
5.0/5
Outstanding
Diposting pada 26 Mar 2024
The location within 2-300m from 2 metro stations and also walkable to Ginza shopping area.
Cross the road you will find Tsukiji market.
Lawson shop is downstairs very convenient for buying snack and food.
Staff at the front desk are very nice and polite.
Tanggapan dari Properti: Thank you for using Via Inn Higashi Ginza. We are very happy to receive your compliments regarding our location, convenience store facilities, and the customer service of our staff. We will continue to strive every day to be a hotel that satisfies our customers, so we appreciate your continued support. Thank you for taking the time out of your busy schedule to write a review. We look forward to seeing you again soon. Via Inn Higashi Ginza Manager
Anonymous User
Twin Room Non smoking
Menginap di Nov 2024
Travel with friends
22 ulasan
5.0/5
Outstanding
Diposting pada 27 Des 2024
Good location, clean and new room, has Lawson just downstair
Tanggapan dari Properti: Thank you very much for using our hotel. We hope you had a relaxing time during your stay.We are glad that you were satisfied with the hotel facilities. We will continue to strive to provide even better service. We look forward to your next visit. Manager, Via Inn Higashi Ginza
Anonymous User
Single Room A Non smoking
Menginap di Nov 2024
Solo travelers
34 ulasan
5.0/5
Outstanding
Diposting pada 10 Des 2024
Small room but comfortable and very good location all is good
Tanggapan dari Properti: Thank you very much for staying at VIA INN Higashi-Ginza.
We are very honored that you found our hotel comfortable.
The hotel is very close to a subway station, and there are direct trains to Haneda Airport and Narita Airport from the nearest subway station, so it is very convenient.
We hope you will visit us again when you come back to the area.
We look forward to welcoming you again.
Manager, VIA INN Higashi-Ginza
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Kimthang
Single Room A Non smoking
Menginap di Des 2023
Couples
2 ulasan
3.5/5
Diposting pada 28 Jan 2024
Japanese staff are so friendly and helpful; however, one foreign male staff is so lazy, unfriendly, unhelpful, unwilling to help guest. He also provides unclear information and not informative. Location is acceptable.
Tanggapan dari Properti: Thank you for choosing Via Inn Higashi Ginza from among many hotels.We would also like to express our sincere gratitude to you for taking the time out of your busy schedule to post a review of our hotel.However, during your stay, we apologize for the inconvenience caused to you due to the lack of guidance from our staff.We will take issue with the hotel's lack of follow-up not only from specific staff members but also from surrounding staff.We apologize for the inconvenience, but we hope you will use this hotel again.All of our staff members look forward to your next visit.
Guest User
Single Room A Non smoking
Menginap di Jul 2024
Travel with friends
1 ulasan
5.0/5
Outstanding
Diposting pada 4 Agt 2024
The service is very good, the desk staff is very friendly, and you feel like you are at home.
Tanggapan dari Properti: Thank you very much for your stay.Thank you again for taking the time to give us feedback on your stay.We are very happy to hear that you had a relaxing stay with us.We will continue to make every effort to provide better service to our guests, and we hope that you will visit us again when you come back to the area.We look forward to welcoming you again.VIA INN Higashi-Ginza