Hotel Hot spring Tokyo

The room is super big and with king size bed 🛌 We can view the Tokyo tower in our room balcony 🗼 Must order in room service breakfast the night before 😍most of the staffs in Japan do not speak fluent English but this hotel do! Staffs are helpful and polite The bathroom got a jacuzzi 😍 super nice Skincare set is available !

I love the location it’s super convenient. Staff are super polite and smiley. Service wise is not good too many strange rules firstly, there is no phone in the room. In case u need one it’s near the elevator on each floor to speak to the staff. The twin bed are way too big for us 2/3 of the room. I can’t even open my suitcase easily. Only one elevator in this 14 storeys hotel right next to their emergency stairways. There is a sign saying if you are in a rush please use the stairways but we were on the higher floor and it’s so cold February a few degrees Celsius ???? Well no thanks I shall wait patiently then…… No daily cleaning service we stayed 5 nights the hotel offered one time cleaning during our stay. All the dirty linens and garbage have to be placed outside your door by 10am if new towels needed. Strangely one bottle complimentary water was given to 2 guests daily together in a bag of towels and slippers toothbrush garbage bags. Only one washing machine ¥600 35mins, dryer ¥300 60mins available (cashless payment only) Onsen too small and poor facilities.

Hoshinoya is a very distinctive hotel. From the moment you enter the lobby, you have to take off your shoes. The lobby, corridors, elevators, and rooms are all decorated in tatami style, which is very clean. There is a very good hot spring on the top floor. After enjoying the hot spring, you will be served a glass of delicious ice milk. It is worth staying. Because the distance between the buildings is small, it is dark in the room, and there is no problem staying at night. But it will be a bit uncomfortable to stay in the hotel all day. The set meals ordered into the room are exquisite, but monotonous. So you can't always order in the room. This is the second time I have stayed in the same hotel, and the feeling is a little different. The first time was a bit shocking and very special. The second time, the experience is still very good, and the service quality must be five stars. Some waiters at the front desk are not good at English. Finally, a special point, in the afternoon, there was a traditional performance in the lobby, which echoed the traditional Japanese style inside the building, and it was very stylish.

We got recommended this hotel by numerous people and it had great reviews online but we did find it a bit overhyped and our least favourite hotel during our time in Japan. The room was a bit scuffed up and could have done with a bit of a freshen up in terms of decoration. That being said it was clean and fine for our stay. The staff were very friendly but didn’t really do much as you had to self check in and check out and I was not told I needed a special card to enter the women’s onsen. The hotel was a bit too busy as well and meant you had to wait a long time to get into the very slow lifts. The location was good though and in a very lively area. I think this hotel would be better suited to friends travelling together rather than a couple.

Room was quite small but expected for a hotel in the city. Some of the reception staff were helpful but some were a little rude. Cleanliness was not really up to expections but given the high volume of people in the hotel, it seems like they cannot keep up with the cleaning. Was quite disappointed as our stays in another onyado nono hotel was an amazing experience hence we wanted to come back to the same chain again.

My family thoroughly enjoyed the stay at Villa Fontaine Grand Tokyo Ariake. Getting around was super convenient- there’s free shuttle bus going to and from Haneda AirPort, there’s free shuttle bus to Ginza/Tokyo station daily, there are also public buses and train stations nearby, so there are many choices. I love the Ariake Garden mall connected via the 6th floor, where I can get food and even onsen at a discounted price. The amenities are amazing too - there’s self service washing/drying machines, microwaves, ice machines, self check in/out machines… all readily available at any time. The luggage storage is also self-serviced and fuss free, so we could walk around with our minds at ease before going to the airport on the last day. Overall, an awesome place for anyone having a holiday in Tokyo!

We missed our connection and we’re delight to stay at the Villa Grand Hotel which was a 5 minute walk from the international departure hall at Haneda airport. It was snowing but we didn’t have to go outside as the hotel is connected to the airport. The service was excellent and efficient and the price was very reasonable. We were able to leave our bags at the hotel as our departure was in the evening. I would certainly stay here again.

I called many times to confirm the room before check-in, and I still couldn't connect all the rooms on the day of check-in. Let the guests wait at the front desk for nearly 30 minutes. Before arriving at the hotel, I called the front desk. I had a lot of luggage, and I hoped to welcome them. When I got off at the hotel gate, I waited for 10 minutes and no one greeted me. I went to the lobby and pushed the trolley with the waitress at the front desk to pick up my luggage. The white uniforms passing by The older Japanese bellman turned a blind eye and had a bad attitude. Without confirming the luggage, he put all the staff's luggage in the boss's room without authorization. No apology after taking out the luggage. The room faces the train track, and you will hear the sound of the train, which will affect your rest. An impressive experience.

It was very easy to move to the city because the subway station was very close, and there was a fish market in front of the hotel, so it was good to eat, and the rooftop hot spring facility was also open on the front, so it was very good to use the night hot spring facility, and there were many very good places to take pictures outside the room, elevator, hotel lobby, and hotel, so I used it well for four days.

The room is large, well-planned and comfortable. The courtyard is beautiful, with history and sedimentation. Although the facilities are old, they are not uncomfortable. There is a small hot spring, which is charged. Although it is small, it has complete facilities and is not bad. There was no Chinese service at the front desk for the two days we went there. We chose Japanese breakfast, which was very ordinary. It is a good choice for a short break and vacation.