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Lokasi4.3
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Layanan4.2
Kebersihan4.2
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Tamu
Kamar Standard
Menginap di Mei 2024
Keluarga
6 ulasan
1.0/5
Diposting pada 1 Jun 2024
Disappointing Experience at Plumeria Maldives
My wife and I recently stayed at Plumeria Maldives, and unfortunately, our experience was far from what we expected based on the images and descriptions on Trip.com.
1. Misleading Room View: The photos on Trip.com showed beautiful sea views, which was a major factor in our decision to book this hotel. However, upon arrival, we were given a room with a wall view, which was very disappointing.
2. Poor Communication and Service: We had planned to go scuba diving and informed the hotel staff to notify us when the guide was available. They failed to do so, and the intercom in our room was not working, making it impossible to communicate with the staff efficiently.
3. Inconvenient Transportation: We requested transportation at 8 o'clock, but it was provided an hour late, at 9 o'clock. The hotel staff pressured us to hire a private boat for an exorbitant cost of around 800 USD.
4. Extra Charges: The hotel charges an additional 3.5% on each transaction, which feels like a hidden fee and a way to scam guests.
Overall, the service was subpar, and the management was unhelpful and unprofessional. Our stay at Plumeria Maldives was extremely disappointing, and I would not recommend this hotel to others.
Terjemahkan
Harry Portter
Kamar Standard
Menginap di Jun 2023
Teman
3 ulasan
4.7/5
Menakjubkan
Diposting pada 11 Jul 2023
We are very glad we ended up booking Plumeria. The whole stay was highly relaxing and pleasant.
The staff there were superb, always happy to help.
Room we stayed in was a positive surprise, it was much better than expected.
Food never let us down, and staff there were also super friendly and efficient.
We have to give special thanks to manager Azeers and Naveen, thank you for your great services which definitely made our stay a memorable one!
Hope we will be back to Plumeria and see all of you again!
Terjemahkan
6/9
Tamu
Kamar Standard
Menginap di Mei 2024
Pasangan
2 ulasan
4.7/5
Menakjubkan
Diposting pada 21 Mei 2024
Amazing stay, we relly enjoyed our time at Plumeria.
Terjemahkan
Tamu
Kamar Standard
Menginap di Okt 2023
Sendiri
20 ulasan
4.0/5
Luar Biasa
Diposting pada 24 Nov 2023
Overall good. Well organized and staff were friendly and well trained, but they charged additional fee for paying with credit card and there is no ATM on the island … This was definitely a down point, but other than this it was a pretty good experience. Also, the AC is not working too great either.
Всё ещё смотрите на ресорты? Перестаньте. Приезжайте в Plumeria Maldives и ничуть не пожалеете. Мальдивы - это, прежде всего, локальные острова с живыми и очень добродушными людьми. В Большом Мире этого, порой, уже нет.
Спасибо, Plumeria Maldives!
P.s. будьте готовы к тому, что рядом будет стройка. Иногда совсем рядом. Острова бурно развивают туризм, а для этого нужна инфраструктура. Ну и, природа берёт своё. Что сделано людьми она постепенно забирает себе