We arrived when there was no electricity. Understandably the food options were limited, but also the bar was not stocked. They had almost no wine, part of which was already vinegar, and they had only one bottle of water. The room had no internet, no TV signal, and the air conditionining went off constantly. Breakfast was included in the price, but at checkout the personnel claimed that it is continental only. No continental breakfast was offered, and they charged for what was on the breakfast menu. Finally, they overcharged my credit card in MXN (my reservation was quoted in EUR). Throughout the stay, the service was very rude. Also, the village center is pretty far - this is at the end of a cul-de-sac.
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