Wanosato

酒店離高山站20分鐘車程，可以提前請攜程客服通過代理聯繫酒店到高山站來接，但下午每小時一班車，最晚一班是1630，再晚需要自己到酒店。其實是離飛驒一之宮站最近衹有4.1km開車五分鐘，我們錯過了前面的巴士，JR也延遲了，到一之宮的時候都晚上七點過了，那個站非常小裏面啥也沒有人也沒有，就給酒店打電話請他們過來接的，態度非常好也很熱情，員工簡單英文溝通沒問題，儘管晚了很多但也有給我們準備晚飯。房間很大看起來蠻新的，保暖設備都很到位，每個房間晚上預留了一個小時的私湯，其他時段是男女湯分開的。晚餐懷石料理還不錯，早餐感覺一般但也很飽。非常非常喜歡大堂的圍爐，泡完湯去坐一會兒真是太舒服了。

氛圍絕了!森林小屋，此行最驚喜酒店!晚餐非常好吃!

溫馨浪漫，，

Beautiful ryokan! Highly recommended if you have a car, so you can explore the area (1-2 hour drives). The suite I stayed in, in the main building, was very comfortable. The service was impeccable and everyone was super friendly. The food was outstanding. The views to the river are awesome. The onsen is fantastic. I would definitely return.

Wanosato is located next to a picturesque rock strewn river surrounded by old pine trees. The setting is quiet and relaxing with just the sound of flowing water. If you’re planning to explore Takayama you will need transportation for the short drive there. The well established ryokan has several baths available and they are all enjoyable. Our room was spacious and clean with good AC and a small refrigerator. There is a charge for non alcoholic drinks from the refrigerator which is different from other ryokans on our trip. Meals were excellent without fail and the service level is very good. Staff are friendly and accommodating. Shuttle service to and from the train station. Very pleasant stay.

We felt cheated. This was our second visit to Wanosato and we stayed at the same suite (Tenryu), but the experience was completely different. The room smelled strongly musty (our clothes in the suitcase still smelled the same mustiness for days after leaving Wanosato). There were cobwebs and balls of dust in the room. As a result, our dust allergy was so severe that my wife had to keep a face mask on in order to sleep. It was clear that Wanosato was short of staff. Rarely anyone at the counter; even the dinners were toned down/reduced from our last stay 4 years ago. It was not the staff's issue. They worked hard and had a good attitude. It was the issue with the management/owner. Faced with staffing shortage, the management apparently chose to maximize profit by making available more rooms than the staff could handle, and in the process the service standard deteriorated significantly. To be charged 250,000 yen per night for the suite, we expected better (at least a clean suite). The steadfast commitment to quality by luxury ryokans and hotels in Japan is the reason we keep coming back. Such trust is lost with Wanosato. We will not revisit in the future.

Despite some flaws, we really enjoyed our stay at Wanosato. The meal service was the highlight of the trip - the chef was excellent as was the server (same every night). The room was a bit dated but the was overcome by the amazing setting right on the river and traditional rooms. The flaws were the shuttle bus was very rigid (except when they decided we had to wait for other passengers) and we had to take multiple taxis to the train station because it wasn’t running. They had no idea how we would do a hike in the area so we ended up on a road walk. They also have no lunch so we had to go to town for lunch which ended up being a 3 hour excursion because of the shuttle.

Unbelievable property. The views and sounds of the river in every room are intoxicating. It’s down a super quiet street so you won’t hear any traffic. The meals were outstanding. The onsens were both unique and beautiful. The fixtures are dated but it makes the esthetic that much more authentic. I can’t recommend enough as a launching point to explore Takayama. I hope to be back!

Top tier service and very memorable experience. Quite relaxing stay.