Top 5-Star Hotels in Taiyuan

Shanxi Hotel must be given a five-star rating. We arrived very late at night, and the hotel was already lit. The courtyard was ancient and the hotel lobby was magnificent. The service staff checked in very efficiently and quickly, and the service attitude was very excellent. The breakfast and Chinese buffet was very high-end, and the food and drink met the tastes of all parts of the north and south. It is very close to various attractions. We strolled to the bell tower. On one side of the hotel, you can enter Wenying Park, where you can see the scene of Shanxi people exercising and relaxing. The hotel helped to take the luggage to the car after checking out, and the service was thoughtful. The important point is that we lived on the second floor and it was very quiet, without any noisy sounds, and the sound insulation was very good. The shower was a little smaller, but you can call the front desk. It was too cold. It rained on the day we came, and we didn’t pay much attention to bathing, so we just took a shower. Satisfied, and will tell friends who come to Taiyuan to choose Shanxi Hotel first.

Very comfortable hotel, rooms are big and the beds are great. Nice view on top floors

The room is very clean and big. The bed is very comfortable to sleep in. It is very hygienic. The location is very good. It is right next to Wanda. It is very convenient to travel. It is also good to find food. The lady at the front desk is very nice. She upgraded our room and gave us welcome fruit. She also helped us in time if we needed anything. I will choose them next time

Having lived in private residence at an overseas Pullman Hotel, this Pullman is different. Pros: - Very professional, presentable, helpful, prompt, and well spoken multi-lingual staff at reception and breakfast (staff member Ivo is exemplary of these qualities, also Zhao fengpei (gentlemen on the door who helped me with my bag and the car door), and the gentleman that was by the door at check-in who helped expedite the check-in process). - Comfy beds and pillows. - The softest and best bathrobes! - Yoga mat in the room in a nice touch Cons: - A general issue across most hotels is enforcing the non-smoking policy. Unfortunately there was a group of men smoking in the lobby (despite the non-smoking signs), one elevator smelled of cigarette smoke, the a/c seemed to recirculate this smell, and I had to change rooms the second day as the smell of old cigarette smoke was embedded into the pillows and you could smell it every time you walked into the room. Therefore it triggered my asthma. Although they were very busy, I was able to change rooms after the first night. - Unfortunately the executive lounge was not open and your only other option is the lobby. - No spa - Only one restaurant open at night and no room service - Is in need of more regular general maintenance Room for improvement: - While the lounge is unavailable it would be helpful to communicate this to your executive room guests when checking-in or on the booking website which it wasn’t. My husband had to prompt this conversation at check-in. But it was clear there was no set alternative, that is, just go to the lobby lounge and have what you like (no timing, no specifics). This led to confusion for the staff members in the lounge. To save time for staff and the customer, a simple bulleted list on an A4 sheet is what Kempinski do. Perhaps a note on the guests profile or the room number should suffice. - Slightly envious that the other reviewers were upgraded. We were supposed to be upgraded from the executive room for free as a platinum member but that never happened. However, it was good that Kelly offered the minibar, and some drinks and cakes at the lobby lounge as free. - Also, our first executive room 1710 was dark, windows were filthy, it was run down and had no Nespresso machine (compared to 1805 which was the same room type but a lot better).

Although the hardware of the hotel is a little old, it doesn't affect anything. It is indeed like what netizens said, the hotel undertakes some government reception, so the service staff is very good, from the lobby to the guest room, all the services are very satisfactory. We stayed in the standard room 726, and the guest room service staff Xiao Zhao on the seventh floor was even more considerate. Seeing that we brought our children to check in, he took the initiative to send the children's toothbrush and toothpaste. The next day we went out for a day of fun. The service staff saw the cup I put in the room and took the initiative to place the cup brush. Seeing that there were washed clothes in my bathroom, he also left laundry detergent. It was so considerate. With this service, it is right for guests who are playing to choose this hotel. In addition, the breakfast was very good.

The area and garden landscape of this state guesthouse are worthy of the title of state guesthouse. And it has a unique geographical advantage, being only separated from royal gardens such as Jinci Temple by a wall. Of course, the decoration of the room is aging (otherwise it would not be the current price, how many so-called luxury hotels have such a garden investment and geographical advantage). I would like to praise the little brother of the battery car and the sister of the waiter at the water bar in the lobby. I returned to the hotel around 10 o'clock last night and saw that the lobby bar was still open. On a whim, I said I wanted to buy ice cream and ice water for my children. My sister said that there was no supply of these two things at this time, but asked me to wait. After making a phone call, a little brother picked me up at the entrance of the lobby in a battery car and pulled me from Building No. 9 to near the staff dormitory. He took me to a canteen owned by the staff and bought the snacks and ice cream that the children wanted. , ice water. The little brother was polite all the way, helped me with things, and proudly explained to me the history and scenery of the State Guesthouse, as well as the attractions around Jinci Temple that are worth visiting. It was past 10 o'clock in the evening, and I wanted to buy some snacks to enjoy this kind of VIP service. I have stayed in so many hotels and never enjoyed this one before. We must praise the little brother of the battery car and the sister of the water bar in the lobby last night.

This is the hotel I must stay in every time I go to Taiyuan. Although the hotel is a bit old, the environment and service are still very good. I have also chosen to stay in other more expensive hotels, but the service was not good. In the end, I chose to stay at Bingzhou Hotel. My children also like it here. I would like to thank the housekeepers: Lu Haona and Guo Xiaojuan, two beautiful ladies. They contacted me in advance and asked about my accommodation requirements. Knowing that I was with my children, they helped me adjust a room that my children liked, and sent us snacks and fruits. They specially sent a cute little flower snake for the children. Seeing that we could drink hot water, they ran several times to bring us water, fearing that it would not be enough. They are always smiling and enthusiastic. By the way, they also provide bath bags and disposable toilet mats, which is very thoughtful. I will stay there again next time.

Almost every time I come to Taiyuan on business, I always choose Garden International Hotel. The overall hygiene makes me feel at ease, the environment is relatively comfortable, and I especially like the hotel's slippers, haha. The waiters are also very enthusiastic. I almost always place orders through Ctrip to get a cheaper price.

The room was quiet and hygienic, the service staff were proactive and courteous, especially the breakfast had a wide variety of varieties, and the restaurant service was warm, friendly, responsible and proactive, which left a deep and good impression on me.

1. The hardware facilities have been upgraded and renovated on the original basis, and the overall sanitary environment is very good. 2. All bathroom products are Herborist products, which shows that the hotel is very attentive. 3. Minor flaws. The lake view room was upgraded, but the whole view cannot be seen. You need to stand by the window and look sideways. Standing on the 37th floor, it is not easy. It is recommended to make it clear in advance when there are elderly or children staying. 4. About service: The focus is on the two front desk beauties Yue Xin and Zhang Jing, who have gentle voices, clear pronunciation, and can listen carefully and work hard to meet needs. Thank you for your help.