Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.2
Fasilitas3.9
Layanan4.0
Kebersihan3.9
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Semua ulasan(52)
Ulasan positif(26)
Ulasan dengan foto/video(4)
Bersih dan rapi(10)
Kamar sangat bagus(9)
Pengalaman menginap terbaik!(7)
Pemilik properti ramah(5)
Lokasi strategis(4)
Buruk(3)
Tamu
Business Double Room
Menginap di Sep 2024
Sendiri
5 ulasan
3.2/5
Diposting pada 20 Okt 2024
Saya merasa nyaman karena stafnya bisa berbicara sedikit bahasa Jepang. Berjarak sekitar 5 menit berjalan kaki dari Stasiun Utama Taipei (stasiun bus Stasiun Utama Taipei). Saya menggunakan Google Maps, tetapi karena ini pertama kalinya saya berada di Taiwan, saya tersesat dan menyita banyak waktu. Untuk menggunakan lift, sentuh tombol kamar lalu tekan tombol nomor lantai. Cukup bagi saya untuk tidur di kamar double bisnis sebagai solo traveler. Panjang tempat tidurnya agak pendek, dan ujung kaki saya dekat dengan meja, sehingga kaki saya membentur meja, jadi saya tidur secara diagonal (+o+). Lantai 2 ada jendelanya, jadi terdengar suara mobil dan motor di luar (+o+). Tekanan air pancuran normal. Toilet washlet (kertas tidak bisa dibilas)
Sampo, sabun mandi, sabun tangan, pengering rambut tersedia (pengering berada di atas brankas)
⚠Tanpa bilas, sikat gigi, atau pencukuran.
Adaptor outlet Jepang 100-240V dapat digunakan
Ada toko serba ada, Family Mart, sekitar 1 menit berjalan kaki, jadi saya bisa membeli permen dan mengisi daya kartu IC saya, jadi secara keseluruhan bagus.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Terima kasih telah menginap di hotel kami. Kami juga sangat senang menerima pujian Anda mengenai lokasi dan staf kami. Seluruh staf kami akan terus berusaha memberikan pelayanan yang lebih baik di masa depan. Kami berharap dapat bertemu Anda lagi.
mummywanders
Kamar Keluarga Mawar
Menginap di Agt 2024
Keluarga
13 ulasan
5.0/5
Fantastis
Diposting pada 28 Sep 2024
Hotel is located in walking distance to the main train station. The receptionist is very hospitable and ask us to help ourselves to the drinks and food at the waiting area. You can take the snacks and cook your instant noodles there. Generally, very happy with the accommodation. It looks newly renovated and clean as well.
Terjemahkan
Tanggapan dari Properti: Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our convenient location near the main train station and that our hospitality made a positive impression. It's great to know you made use of the snacks and amenities in the waiting area – we love that our guests feel at home. We're also happy that you found the hotel clean and newly renovated. We hope to welcome you again on your next visit!
Liu, James Ren Kuey
Kamar Boutique(queen bed)
Menginap di Jul 2024
Bisnis
20 ulasan
4.2/5
Luar Biasa
Diposting pada 26 Okt 2024
Love the setup of corner rooms. Very clean and great amenities. Great location
Terjemahkan
Tanggapan dari Properti: Thank you so much for your kind words! We're thrilled to hear that you enjoyed the corner room setup, and that you found the room clean and well-equipped. It's also wonderful to know that our location was convenient for you. We hope to welcome you back soon for another great stay!
Tamu
Business Double Room
Menginap di Nov 2024
Bisnis
3 ulasan
2.0/5
Diposting pada 4 Des 2024
Avoid, not friendly or responsive
Terjemahkan
Tanggapan dari Properti: We're sorry to hear about your experience. Your feedback is very important to us, and we sincerely apologize if our service did not meet your expectations. We strive to provide a welcoming and responsive environment for all our guests, and it's disappointing to learn we fell short in this instance. If you'd like to share more details, please reach out to us directly so we can address your concerns and work on improving. Thank you for bringing this to our attention.
Tamu
Kamar Rose(double bed)
Menginap di Des 2023
Keluarga
4 ulasan
2.7/5
Diposting pada 28 Jan 2024
The hotel is clean and new, however, it is really small and felt very claustrophobic. Toilet is almost next to the bed. Not much walking room if u need to open up your luggage. Funny thing is the wardrobe to hang your clothes is so high up, anyone shorter than 1.6m will not be able to reach it.
Location is near but secluded from Taipei main station. Near the Sun Yat Sen park though.
Reception staffs wasn’t very welcoming or helpful.
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your detailed feedback about your stay with us. We sincerely apologize for any inconvenience you experienced regarding the size of the room and the layout. You booked our standard room, and we welcome you to try our other room types next time. For example, our superior rooms offer more space, accommodating larger luggage. Alternatively, you might enjoy our deluxe double rooms with balconies and bathtubs.We're truly sorry to hear that our reception staff didn't meet your expectations in terms of friendliness and helpfulness. Providing excellent customer service is a top priority for us, and we'll make sure to address this issue with our team to ensure a more welcoming experience for all guests.We look forward to welcoming you back and providing you with excellent service. Have a wonderful day!Royal Rose Boutique Hotel - Taipei Main Station Branch
Zhishan
Kamar Boutique(queen bed)
Menginap di Mei 2024
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 5 Jul 2024
Nice room that looks clean and new. great service.
Terjemahkan
Tanggapan dari Properti: Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay in our nice, clean, and newly renovated room. Providing great service is our top priority, and we're glad to know that you had a pleasant experience with us.If you have any more feedback or if there's anything else we can do to enhance your future stays, please feel free to let us know. We look forward to welcoming you back again soon!
Pengguna Anonim
Kamar Rose(double bed)
Menginap di Agt 2024
Sendiri
10 ulasan
5.0/5
Fantastis
Diposting pada 6 Okt 2024
Great amenities and friendly staff!
Terjemahkan
Tanggapan dari Properti: Thank you so much for your kind words! We're delighted to hear that you enjoyed our amenities and found our staff friendly. We truly appreciate your feedback and look forward to welcoming you back for another great stay!
Claire Sea
Kamar Rose(double bed)
Menginap di Jun 2024
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 28 Sep 2024
Good, I like how convenient it is
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We're so glad to hear you found the location convenient. We aim to make our guests' stays as easy and comfortable as possible, and it's great to know we succeeded in that. We look forward to welcoming you again soon!
Tamu
Kamar Boutique(queen bed)
Menginap di Nov 2023
Keluarga
2 ulasan
3.7/5
Diposting pada 23 Des 2023
Walking distance to Taipei Main Station
Gateway to tourist attractions
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you very much for sharing your valuable stay experience at Royal Rose Hotel Taipei Main Station with us. It's encouraging to know that our location and value match your expectations. We honored that the overall aspect can leave you with wonderful memories. We sincerely look forward to serving you again.
Tanggapan dari Properti: 感謝您提供詳細的反饋,您的意見對我們非常重要!歡迎您下次可以嘗試我們的其他房型。例如:精品房空間感較大,可以容納一些大型的行李箱。或是帶陽台和浴缸的豪華雙人房。關於床頭窗戶的問題,我們也會注意這一點,並考慮未來對房間設計進行調整,讓您能夠有更舒適的睡眠環境。很高興您對我們的櫃檯服務和位置給予了肯定,台北車站附近的便利性確實是我們的一大優勢。再次感謝您的寶貴意見,期待未來能有機會為您提供更好的住宿體驗!
Tanggapan dari Properti: 感謝您的回饋!很高興您對我們的住宿環境感到滿意。我們會持續保持清潔、舒適的設施,並且提供方便的自取小零嘴,讓每位旅客都能享受愉快的住宿體驗。也很高興您提到附近的超市和停車場設施,這些都是我們為了讓旅客更便捷而精心安排的。期待未來有機會再次為您服務,祝您旅途愉快!
Tanggapan dari Properti: 感謝您的評論和反饋。很抱歉您在住宿期間遇到了噪音的問題,特別是在深夜時分。我們很高興得知您向櫃檯反映後,問題得到了迅速改善。這樣的反應速度是我們努力工作的結果,為了確保每位客人都能享受到舒適的住宿環境。至於房門的隔音問題,我們會將這個建議提交給相關部門。改進房門的緩衝措施是提高隔音效果的有效方法,我們會努力改進,以期進一步提升每位客人的住宿體驗。再次感謝您的寶貴意見,希望能在未來的入住中為您提供更加完美的服務。如果有任何其他需求或建議,請隨時與我們聯繫,我們將竭誠為您服務。