Ulasan Chaiin Hotel - Dongmen

1 minute to metro station, many restaurant, very convenience but the room facilities seem old

I would like to sincerely compliment Winnie, Claire, Vicky, and Kevin for their outstanding service during breakfast over the past seven days. Each morning, they greeted me with warm smiles, attentive service, and a genuine willingness to make sure everything was just right. Their friendliness and professionalism truly made my stay memorable. I would especially like to highlight Winnie’s kindness during my checkout. It was raining heavily, and the hotel umbrellas were all in use. Without hesitation, Winnie generously offered me her own umbrella so I wouldn’t get soaked on my way out. This thoughtful and selfless gesture went above and beyond what I expected, and it perfectly reflects the excellent hospitality I experienced throughout my stay. Please extend my heartfelt gratitude to Winnie, Claire, Vicky, and Kevin. They are all a real credit to your hotel, and their exceptional service has left a lasting positive impression.

My go-to hotel for Taiwan, good location and its near lots of local food areas. You can visit Dong Men Market in the morning to see the local morning market crwd

Great stay - would choose to stay again. MRT is right next to the hotel and centrally located to many attractions, within walking distance.

Great location in the city center, right at the exit of Dongmen metro station. Stayed in this hotel 3 times. Rooms are small, but cozy and clean. Stuff very friendly and helpful. There's a convenience store right in front of the entrance to hotel, 2 mins walk. Breakfast consists of mostly Chinese dishes. If you prefer western breakfast, better eat out. Recommend this hotel!

Very well located, next to the meteor station, but the room is toooo small for the price.

Best hotel for me because the area has a cool and clean vibes.

The hotel a bit old, the carpet a bit dirty and the room dark but location was excellent

The chef in the kitchen were very friendly and helpful and even the front desk team.

Good location and friendly staff:)

Very friendly and helpful service staff. Very convenient location. MRT just next to the hotel. Will come again

A nice hotel, clean and perfect location. Also full of nice places nearby.

The front desk was great- check in and check out were easy peasy and when I called to report a problem with the toilet, they took care of it immediately and were very friendly. The location is great. One thing that I didn't like was that the walls are not thick, so I heard the guests next door cackling and screaming in the afternoon. They quieted down at night when I got back though. I feel like if I had called the front desk they would have taken care of it, but just the fact that I was able to hear the people next door makes me take away a few points in the overall score. I hope the hotel can find a way to reinforce the walls between the rooms because otherwise it would have been an excellent stay.

It delivers on many different levels by providing excellent customer service, facilities, and attention to detail. I had the chance to stay one nights in this location for a university event and was impressed by the welcome given by each team in organizing and assisting with special requests.