Marriott Syracuse Downtown

Saya tiba terlambat dan meskipun hotel menyatakan mereka memiliki parkir valet, kami dibiarkan menemukan parkir kami sendiri. Kami tidak dianjurkan untuk parkir di area parkir hotel karena tunawisma di sekitar area tersebut. Kami lelah setelah perjalanan yang sangat panjang dan pencarian tempat parkir menambah hari yang menegangkan. Hotel memposting bahwa topeng diperlukan, namun ketika kami masuk hampir tidak ada tamu yang mengenakan topeng. Suite kami bagus tetapi tidak ada indikasi bahwa itu bersih dari COVID, hotel Marriott lain yang pernah kami kunjungi sejak Covid membuat Anda merasa aman. Ketika saya memeriksa Fay berikutnya, wanita di depan bahkan tidak pernah repot-repot bertanya tentang saya tinggal atau mengatakan sesuatu yang akan membuat saya ingin kembali. Itu sebabnya saya memberi mereka 3. Saya sering berada di Syracuse tetapi saya lebih suka tinggal di tempat lain yang mungkin sedikit kurang mewah tetapi layanan pelanggan yang lebih baik.

我見過的最老舊的萬豪，好像五十年沒更新過設施一樣

酒店環境衞生都可以，但是此酒店管理差評，員工沒有職業操守，在我住店期間和離店以後連續發生盜刷事件，再不去住了！

服務態度很好

酒店設施裝修較舊

很好哦，很舒服

We made a reservation for 2 beds. Only received one. Carpets were old and dirty. TV set up ridiculous. You have to get soaked with cold water to turn on the shower. Only 2 bath towels. That does not work for women with long hair. Hotel smelled fishy and is in extreme need of an update.way overpriced for what we got.

The place tried to tell Orbitz that i didn't stay there plus someone from there stole a charger from my room when i was gone and told the lady at front dest she didn't care

I was at the hotel for a three day conference. The first day the room we were in for 6 hours was no warmer than 64 degrees. There were other empty rooms that were warmer and although they were empty, they did not move us. At the end of a the day I checked into my room, which was lovely, however the thermostat was set to 70 yet was only 63 degrees. After 20 minutes of it not getting warmer, I called to be told the engineer was not onsite but would come later. I asked to have my room changed. I got to the new room, which was not nearly as nice as the original room. However, the heat worked. I laid down to take a nap for an hour, and half an hour later, someone actually walked into the room. I screamed and jumped, I scared them as bad as they scared me. The front desk had not updated that the room was booked. On the day of check out, the alarms were going off, saying the building needed to be evacuated. However, we did not have to evacuate, the whole day was just not what I would expect at Marriott , it was especially disappointing because this is the former Hotel Syracuse, which has some historical, sentimental meaning in itself.