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Ulasan terverifikasi
Lokasi4.2
Fasilitas3.9
Layanan3.8
Kebersihan3.9
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POOI POOI
Studio Standar (Pembersihan Terbatas)
Menginap di Apr 2024
Bisnis
24 ulasan
2.5/5
Diposting pada 28 Apr 2024
Dekorasi kamarnya agak lucu, TV ditaruh di meja, bagaimana saya bisa bekerja dan tempat tidur saya di sisi lain, bagaimana saya bisa menonton. Saya juga menemukan kecoa di kamar.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Pooi yang terhormat. Kami menghargai Anda yang telah memberi tahu kami tentang pengalaman Anda. Kami mohon maaf atas ketidaknyamanan yang ditimbulkan oleh insiden ini. Kami terus berupaya meningkatkan layanan dan fasilitas yang kami berikan kepada tamu. Salam, APX Darling Harbour
Pengguna Anonim
Standard Studio
Menginap di Mar 2024
Lainnya
3 ulasan
3.0/5
Diposting pada 12 Mar 2024
Kami check in di meja depan dan menunggu satu jam. Kamarnya tidak bersih dan tidak dibersihkan dengan benar. Kami kembali ke meja depan untuk memberikan umpan balik. Layanan pelanggan dan manajer membutuhkan waktu satu jam untuk mengatur yang relatif bersih ruang bagi kami untuk check-in. Saya minta maaf atas pengalamannya
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Tamu yang terhormat, Terima kasih atas ulasan Anda! Kami ingin meminta informasi lebih rinci untuk membantu Anda dengan lebih baik. Meskipun demikian, kami berterima kasih atas masukan yang berharga yang Anda berikan. APX terus berupaya meningkatkan layanan dan fasilitas yang kami berikan kepada tamu. Salam, Chester
Tamu
Kamar Dapat Diakses (Pembersihan Terbatas)
Menginap di Feb 2024
Bisnis
2 ulasan
1.0/5
Diposting pada 9 Mar 2024
Itu hotel scam. Kamarnya kotor. Tisu toiletnya tidak dibersihkan saat masuk. Tidak bisa dihuni sama sekali. Fasilitasnya sudah tua dan lingkungannya buruk. Kamar dan liftnya penuh bau .Kartu kamar yang diberikan tidak dapat membuka pintu. Pergi ke meja depan untuk menemukannya.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Tamu yang terhormat, Terima kasih atas ulasan Anda! Kami ingin meminta informasi lebih rinci untuk membantu Anda dengan lebih baik. Meskipun demikian, kami berterima kasih atas masukan yang berharga yang Anda berikan. APX terus berupaya meningkatkan layanan dan fasilitas yang kami berikan kepada tamu. Salam, Chester
Tamu
Executive Studio
Menginap di Sep 2023
Bisnis
5 ulasan
4.0/5
Luar Biasa
Diposting pada 7 Sep 2023
Sangat nyaman, tepat di luar Chinatown dan Darling Harbour. Sepuluh menit berjalan kaki dari pusat kota. Berjalan kaki 20 menit ke Harbour Bridge dan Opera House
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: ear [Guest],Thank you for your positive feedback on our hotel's convenient location. We're thrilled to hear that we are just outside Chinatown and Darling Harbour, with a ten-minute walk to the city center. Additionally, it's great to know that the Harbor Bridge and Opera House are within a 20-minute walk. If there's anything else you'd like to share or if there are specific aspects of your stay that stood out, please feel free to let us know. We look forward to welcoming you back in the future.
lemon
Executive Studio
Menginap di Des 2023
Keluarga
2 ulasan
4.0/5
Luar Biasa
Diposting pada 11 Des 2023
Selama perjalanan saya ke Sydney, saya menginap di hotel ini selama dua hari. Hari pertama merupakan pengalaman yang menyenangkan, dan hari kedua merupakan pengalaman yang buruk, karena hotel ini biasanya hanya mengoperasikan satu lift dari dua lift. Satu-satunya lift hari itu rusak, dan tidak dapat digunakan selama satu setengah hari. Ketika kami check out, kami harus membawa sendiri barang bawaan yang sangat berat menuruni tangga. Dua orang gadis membawa kardus menuruni tangga, dan staf layanan resepsionis tidak memberikan bantuan apa pun. Untungnya, saya tinggal di lantai dua, jika saya tinggal di lantai yang lebih tinggi, saya akan mati membawa barang bawaan.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Lemon yang terhormat,Kami menghargai Anda yang telah memberi tahu kami tentang pengalaman Anda. Kami mohon maaf atas ketidaknyamanan yang ditimbulkan oleh insiden ini. Kami terus berupaya meningkatkan layanan dan fasilitas yang kami berikan kepada para tamu.Kami berterima kasih atas masukan Anda dan kami berharap dapat melayani Anda lagi.
Pengguna Anonim
Studio Eksekutif dengan Balkon (Pembersihan Terbatas)
Menginap di Mar 2023
Bisnis
71 ulasan
2.5/5
Diposting pada 3 Apr 2023
Bukan hotel terbaik meskipun terletak di lokasi yang sangat bagus. Ada bau kencing yang bisa saya cium.
Teks AsliTerjemahkan dengan Google
Tamu
Studio Standar (Pembersihan Terbatas)
Menginap di Des 2024
Pasangan
1 ulasan
2.2/5
Diposting pada 15 Des 2024
First, the front desk staff is not friendly. Second, our room is facing the ac units and we don’t have a view! So, we went downstairs and requested if we can change another room and they rejected our request. We already put the note upon booking that we would like to be on high floor! (If possible). Third, we are not sure if the housekeeping is doing a service on the stay over rooms but our room was not cleaned.
The only good on this accommodation is the location.
Terjemahkan
Tanggapan dari Properti: Dear Guest User,Thank you for sharing your feedback about your recent stay with us. We truly value your comments, as they help us improve the guest experience.We are sorry to hear that your stay did not meet your expectations. It is disappointing to learn that you found our front desk service lacking, as providing friendly and accommodating service is a top priority for us. Please know that we are addressing this with our team to ensure improvements.Regarding your room assignment, we strive to honor special requests, such as higher-floor rooms or specific views, but these are subject to availability at the time of check-in. We regret that we were unable to accommodate your request on this occasion.As for housekeeping, the services provided can vary based on the booking package. Without knowing the details of your reservation, it’s possible that limited housekeeping was included. However, we apologize for any confusion or inconvenience this may have caused and encourage you to reach out if you would like further clarification on the services offered during your stay.We are glad to know that our convenient location was a positive aspect of your visit. Your feedback has been shared with the team, and we are committed to making the necessary improvements.We hope you will consider staying with us again in the future so we can provide you with an even better experience. Please don’t hesitate to reach out directly if there’s anything we can do to assist with your preferences and ensure a seamless stay.
RNS
Studio Standar (Pembersihan Terbatas)
Menginap di Sep 2024
Bisnis
18 ulasan
4.2/5
Luar Biasa
Diposting pada 30 Sep 2024
Not a fan of customer service not so friendly but place was nice and convenient at the heart of city
Terjemahkan
Tanggapan dari Properti: Dear RNS, We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. We continuously aim to better the service and facilities we extend to our guests. We thank you for your feedback and we look forward to serving you again, APX Darling Harbour
JackieZiu
Studio Standar (Pembersihan Terbatas)
Menginap di Sep 2024
Sendiri
11 ulasan
4.2/5
Luar Biasa
Diposting pada 4 Nov 2024
Good location, nice and big studio, you can find most of the things you need for cooking. One small thing was that I couldn’t use the hot water immediately, I had to wait for almost 10 minutes and at the same time I had to turn on the tap to let the water out.
Terjemahkan
Tanggapan dari Properti: Dear JackieZiu,Thank you for sharing your feedback! We’re delighted to hear that you enjoyed the convenient location, the spacious studio, and the well-equipped kitchen.We’re sorry to learn about the wait for hot water and appreciate you bringing this to our attention. If you could let us know your room number, it would help our team investigate the issue more thoroughly to ensure improvements are made for future stays.Thank you once again, and we look forward to welcoming you back for an even better experience.
Hedley Lau
Studio Standar (Pembersihan Terbatas)
Menginap di Agt 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 31 Agt 2024
This was a memorable stay, the apartment is so beautiful and clean, big size studio, and location in the heart of china town so close to everything,
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again
Pengguna Anonim
Studio Standar (Pembersihan Terbatas)
Menginap di Agt 2024
Pasangan
8 ulasan
4.7/5
Menakjubkan
Diposting pada 18 Okt 2024
Decent size room for the prize, we got a freshly painted room so it seems like they are doing some refurbishment. Ideal location for our needs
Terjemahkan
Tanggapan dari Properti: Dear Anonymous User, Thank you for choosing to stay at APX Darling Harbour and for your review! We thank you for providing us with valuable feedback. We appreciate you making us aware of your experience. APX continuously aims to better the service and facilities we extend to our guests.
Josia Ginting
Studio Standar (Pembersihan Terbatas)
Menginap di Sep 2024
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 12 Des 2024
A very great place for its price. All perfect, will recommend this hotel to my friends
Terjemahkan
Tanggapan dari Properti: Dear Josia Ginting,Thank you so much for your kind words and positive review! We’re thrilled to hear that you found our hotel to be a great value and that everything met your expectations. It’s wonderful to know you’d recommend us to your friends—that’s the highest compliment we can receive!We hope to welcome you back soon for another perfect stay.
Robbie
Studio Standar (Pembersihan Terbatas)
Menginap di Des 2023
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 19 Des 2023
Was great stay with perfect service and great size and clean rooms
Terjemahkan
Tanggapan dari Properti: Dear Robbie,Thank you for choosing to stay at APX Darling Harbour. We strive to provide excellent customer service in a timely manner. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
exploring247
Executive Studio
Menginap di Okt 2023
Pasangan
17 ulasan
5.0/5
Fantastis
Diposting pada 13 Nov 2023
The hotel is right inside China town with great food options nearby especially Korean food. We even saw fireworks
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our hotel's location right in the heart of Chinatown, providing you with great food options, particularly delightful Korean cuisine. It's wonderful that you had the chance to witness fireworks, adding an extra touch to your stay.We appreciate your feedback, and we hope to have the pleasure of welcoming you back for another enjoyable experience.
Tamu
Standard Studio
Menginap di Jan 2024
Sendiri
3 ulasan
3.2/5
Diposting pada 4 Feb 2024
Reception had sign up saying back in 5 mins - no one sighted for 2 hrs. Only one lift working. Amenities not up to alleged 4 star standard. Bed was two singles pushed together with no full sized topper mattress so not very comfortable.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for choosing to stay at APX World Square and for your review! We appreciate you making us aware of your experience. We wish to ask for more details in order to assist you better. Did you complain the issue while on the property? APX continuously aims to better the service and facilities we extend to our guests.