Hotel dengan Kolam Renang di Key Largo

Ein nettes Resort mit älteren Bädern aber renovierten Zimmern. Wasserausflüge starten direkt am Hotel. Ansonsten preislich völlig überzogen plus 40 Dollar Resortfee, gibt weit über 300 Dollar pro Nacht nur für eine Übernachtung.

The Front desc team ruined absolutely my all experience. Starting from an agent that I ask for upgrade and gave us for a reasonable amount a •better* room. That ended being in front of construction rooms. Drilling loud noise all day from 9am to 5pm. Also we ask for another options to eat since it seems to have only 1 Mexican restaurant. The lady said that will open on Wednesday for sushi with reduce menu. I found out on Tuesday that restaurant it’s not open in September. Rooms were not so clean. Then at check out time I found out that I was missing something from my room and the way that was handled was terrible by FD manager. Making derogatory comments to an agent in front of us. And after, she got mad at my husband and came out of desk and started pushing him in front of other guest saying that he took a picture and saying other things even she said also in front of everyone SHUT THE F** UP. I won’t ever step on property managed for that people. Worst experience I ever had. I cannot understand how can people like that can work in hospitality: (

It can be said that this is a good hotel, although the facilities are old. Perhaps due to its superior location in Key Largo and the large number of guests who come to stay all year round, there is no time for renovation and upgrading??? But in any case, it should be repaired and upgraded!

一定要定海景房，價格沒差多少，但很值，房間也大很多，早晨很簡單，能吃飽，泳池很漂亮，還能去隔壁酒店蹭熱水池

前台態度很差，我認為收到了前台的歧視，非常差的入住體驗，超級超級差。 前台姑姑給安排了位置在最吵鬧的餐廳的房，然後早上7點準時被吵醒。 昨晚讓他們給換，前台説攜程給安排的這個位置，我不知道到底是攜程預訂本來位置就很差，還是前台歧視……關鍵還不給換房