Huqiu New Urban District/ Hanshan Temple | 0.33km from Suzhou Xinqu Passenger Transport Terminal
The Hotel Nikko Suzhou (Suzhou Rihang Jiudian) is located in Suzhou New District, only steps away from Suzhou Paradise, and around a 25-minute drive from Suzhou Railway Station.Guests can dine on Chinese, Western and Japanese dishes at the hotel restaurants.Guests looking to stay active can utilize the gym and indoor swimming pool.This Suzhou hotel provides free Wi-Fi in public areas as well as free parking on site.
AAlexei882024.02.12
Did not meet expectations. Building has issues.
-Rooms had temperature issues that the AC could not handle, Hotel tries to handle this with curtains and a paper notice (see picture. With the curtains closed Room was 35°C at check-in in winter because the room was on the sunny side).
-Lack of hot water for the shower/bath in the evening, hotel said it has trouble handling peak hours (and they weren't even fully booked).
-Shoehorn dropped in the middle of the night, waking us. Hanger is a double sided tape variety.
-Other obvious maintenance issues like the electrical socket being misaligned, and the toilet seat having bad gearing in the smart toilet.
-No decaf coffee available in the room, the staff said there is none (did not even know what it was). Normally with this brand of coffee the decaf is in blue packets.
-Breakfast was mediocre at best. Pretty standard mainland fare. Line to the noodle stall was excessive, and for everything else the quality was lacking.
On the positive side, the pool and the sauna were satisfactory. Good parking too. Firm bed for those who like it. Staff was fairly responsive despite, although Chinese is helpful. And for one of the 3 rooms booked we got an upgrade (although all of the negatives above still apply)
Huqiu New Urban District/ Hanshan Temple | 0.59km from Suzhou Xinqu Passenger Transport Terminal
This apartment is one of the properties owned by Ascott Co., Ltd. (referred to as "Ascott"), a member of CapitaLand, and is located in the center of Suzhou High-tech Zone. Here, the "Fortune" world's top 500 companies and various multinational companies are very dense. The apartment is located in Emerald Plaza where there are many fashion brands and multi-national delicacies. Food and beverages and various entertainment facilities are closely connected with the apartment. Nearby attractions include classic Chinese gardens that have been included in the UNESCO World Cultural Heritage List, such as Lingering Garden, Tiger Hill, and the famous Hanshan Temple is also within easy reach.With its strong group advantages, comfortable living space, meticulous service and complete facilities, Somerset Emerald Plaza Suzhou provides you with a warm and harmonious lifestyle. Studios to three-bedroom suites are stylishly furnished and equipped with modern amenities, including fully equipped kitchens, bathrooms and living spaces.In the apartment you can conduct business activities simply and efficiently. With wireless high-speed Internet access and multi-functional support services, business activities are relaxed and efficient in the apartment, and you can comfortably contact the outside world and handle business matters without leaving home.A variety of resident activities regularly held by the apartment give you the opportunity to make new friends, and the attached gymnasium facilities provide convenience for you to relax and recharge your batteries.
TTraveler from Germany2024.10.04
Apartment-Style Hotel in a convenient location, but the payed breakfast was a huge disappointment
The hotel is located inside a nice mall, about 800m from a Line 1 Subway Station. Parking is easy, and there are StateGrid Charging stations nearby.
Our room came with a small kitchen and washing machine, which was clean and well-equipped, though a bit outdated. The beds were very comfortable, and check-in was smooth and friendly, with no issues accommodating foreign guests.
However, booking rooms with additional breakfast turned out to be a significant mistake. The breakfast room was shockingly small, chaotic, and poorly managed. Tables meant for 4-6 people were taken up by just 2 guests, leaving families like ours to sit separately. Staff made no effort to bring any order to the chaos, and it seemed like nobody was in charge of ensuring guests were seated properly. The disorganization left us frustrated and ruined what should have been a relaxing morning. This was such a disappointment, especially given how well the rest of the hotel was run.
We will stay here again, but absolutely will not be booking the breakfast. Fortunately, there are better options in the mall, like Tim Hortons, or you can prepare your own breakfast in the room.
Huqiu New Urban District/ Hanshan Temple | 0.83km from Suzhou Xinqu Passenger Transport Terminal
Hotel Indigo Suzhou Grand Canal is fantastically located at the top 14 floors of the 46 floor Longfor Center situated at the center of Suzhou New District. The hotel is neighboring the famous Beijing-Hangzhou Grand Canal offering convenient and easy access to remarkable cultural and scenic hot spots. It takes mere 10 minutes by foot to ever popular Huaihai Street and 15 minutes by car to must see “ancient” Suzhou. Inspired by Prosperous Suzhou, an 18th-century scroll painting depicting the bustling urban life of Suzhou; the hotel offers 276 elegantly appointed and inviting guest rooms and suites overlook the great city. Pier46, a neighborhood restaurant and bar located at the 46 floor offers Mediterranean cuisine with a “twist” utilizing locally sourced seasonal ingredients and bespoke Signature cocktails. All this can be experienced gazing through the 270 degree floor-to-ceiling windows; and the majestic landscape of the famous Cloud Rock Temple Pagoda located at the top of Tiger Hill would be one of the popular spots among others you would be able to view. Hotel Indigo Suzhou Grand Canal will be the inspiration as the “Courier Station“ between Suzhou and Shanghai providing aspirational lifestyle to both business and leisure travelers.
MMarlyn Arce2024.07.16
First, I hesitate in booking this hotel but I was so impressed by the service and the friendliness of the staff. Hence, I booked a second night with a free complimentary drinks. Upon arriving the hotel, I was greeted with a friendly receptionist named Yolanda, being a non chinese speaker, I feel very relaxed talking to her. She also helped me for an early check-in since we arrived a bit early. We got in early to our room but an upgrade as well. I was so thrilled with the room, the amenities and the coziness of the vibe. The breakfast was amazing as well...If you will come to this hotel, look for Yolanda. She will definitely assist you in all your needs even give you suggestions to places to go and whether it is hot or raining that day. It was an amazing experience. Thank you again to staffs who accommodate us. Until next time...
Outstanding
8314 reviews
4.8/5
Price from
Rp 1,480,886
per night
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Huqiu New Urban District/ Hanshan Temple | 1.1km from Suzhou Xinqu Passenger Transport Terminal
Hygiene:
Advantages: The overall sanitation of the hotel is good, the rooms are cleaned in time, the bedding and towels are clean and tidy, and there are no obvious stains in the bathroom.
Disadvantages: Some details need to be improved, such as carpet cleaning, dust in corners, etc. The incense sticks were not replenished the next day, and the bedside table did not have paper towels, which was not very convenient.
Facilities:
Advantages: The facilities are complete and new, with indoor and outdoor swimming pools, gyms, SPAs, children's playgrounds, etc., suitable for all kinds of people.
Disadvantages: Restaurant management needs to be strengthened. It may be because of the holiday that the breakfast experience is not very good. The mode of standing in line at the door can be optimized. The seats in the restaurant are too crowded to pass. The dishes are not very good either, and I hope to improve!
Environment:
Advantages: Convenient transportation is located at the foot of Shishan Mountain, the environment is beautiful, the air is fresh, and the guest rooms have a wide view. Adjacent to Shishan Park, Suzhou Museum (West Hall), Suzhou Science and Technology Museum, Suzhou Grand Theater
Disadvantages: The north-facing courtyard room was too cold this time and I could only sigh at the courtyard. I hope to arrange a south-facing room next time
Service:
Advantages: The service is very good👍The service staff is warm and thoughtful, and can respond to needs in a timely manner.
Summary:
Yuechun Suzhou Shishan Hotel performs well in hygiene, facilities, environment and service, and is suitable for vacation and leisure. Although there are some minor problems, the overall experience is comfortable and worth coming again!
AAnonymous User2025.02.06
Hygiene:
Advantages: The overall sanitation of the hotel is good, the rooms are cleaned in time, the bedding and towels are clean and tidy, and there are no obvious stains in the bathroom.
Disadvantages: Some details need to be improved, such as carpet cleaning, dust in corners, etc. The incense sticks were not replenished the next day, and the bedside table did not have paper towels, which was not very convenient.
Facilities:
Advantages: The facilities are complete and new, with indoor and outdoor swimming pools, gyms, SPAs, children's playgrounds, etc., suitable for all kinds of people.
Disadvantages: Restaurant management needs to be strengthened. It may be because of the holiday that the breakfast experience is not very good. The mode of standing in line at the door can be optimized. The seats in the restaurant are too crowded to pass. The dishes are not very good either, and I hope to improve!
Environment:
Advantages: Convenient transportation is located at the foot of Shishan Mountain, the environment is beautiful, the air is fresh, and the guest rooms have a wide view. Adjacent to Shishan Park, Suzhou Museum (West Hall), Suzhou Science and Technology Museum, Suzhou Grand Theater
Disadvantages: The north-facing courtyard room was too cold this time and I could only sigh at the courtyard. I hope to arrange a south-facing room next time
Service:
Advantages: The service is very good👍The service staff is warm and thoughtful, and can respond to needs in a timely manner.
Summary:
Yuechun Suzhou Shishan Hotel performs well in hygiene, facilities, environment and service, and is suitable for vacation and leisure. Although there are some minor problems, the overall experience is comfortable and worth coming again!
Huqiu New Urban District/ Hanshan Temple | 1.1km from Suzhou Xinqu Passenger Transport Terminal
100 kilometers away from Shanghai, it is a good choice to spend a weekend in hot springs.
The courtyard hot springs on the first floor have average views. I paid extra to upgrade to the suite on the second floor. The view is much better and the hot spring pool is cleaner.
The facilities and views of the suite are amazing and worth the price. The terrace for the hot spring pool is also large enough and the view outside the window is also beautiful.
Breakfast is a la carte. The Su-style noodle shop has more steamed dishes and the taste is also okay. Dinner at Baiyun Restaurant is also okay. The price of drinks and alcohol is high and the cost performance is average.
Parent-child fun: The hotel has a small door that leads directly to Shishan Park. It is not bad to take children to climb Shishan. It is not difficult. It takes 1 hour to go back and forth with a 5-year-old child. It is easier to walk from the north line and the view is better. The north line is also recommended for going down the mountain.
The West Museum is also worth a visit. It has three or four floors and is quite rich. There is also a Suzhou Garden-style Children's Park on B1. It is small and you can take your children to play.
Llwnn122025.03.01
100 kilometers away from Shanghai, it is a good choice to spend a weekend in hot springs.
The courtyard hot springs on the first floor have average views. I paid extra to upgrade to the suite on the second floor. The view is much better and the hot spring pool is cleaner.
The facilities and views of the suite are amazing and worth the price. The terrace for the hot spring pool is also large enough and the view outside the window is also beautiful.
Breakfast is a la carte. The Su-style noodle shop has more steamed dishes and the taste is also okay. Dinner at Baiyun Restaurant is also okay. The price of drinks and alcohol is high and the cost performance is average.
Parent-child fun: The hotel has a small door that leads directly to Shishan Park. It is not bad to take children to climb Shishan. It is not difficult. It takes 1 hour to go back and forth with a 5-year-old child. It is easier to walk from the north line and the view is better. The north line is also recommended for going down the mountain.
The West Museum is also worth a visit. It has three or four floors and is quite rich. There is also a Suzhou Garden-style Children's Park on B1. It is small and you can take your children to play.
Huqiu New Urban District/ Hanshan Temple | 1.31km from Suzhou Xinqu Passenger Transport Terminal
The Hampton by Hilton Suzhou New District is an ideal spot for travelers wanting to discover the city. The Hampton by Hilton Suzhou New District is an ideal choice for travelers who want to take in the sights and sounds of Suzhou. The hotel is only 8km from Suzhou Railway Station and 36km from Sunan Shuofang International Airport, giving guests a number of convenient transportation options. The closest major public transportation, Heshan Metro Station, is only 900m away. With multiple attractions nearby including Hanshan Temple, Fengqiao Scenic Area and Fengqiao Street, guests will find plenty to keep themselves occupied. In their spare time, guests can explore the hotel's surroundings. For those driving themselves, parking is provided on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling on business.
PPeeenutz2023.03.14
Great location for me 15- 20 mins from the railway station and close to the industrial area.
Room are spacious , great shower, good breakfast . Staff super nice and helpful.
Housekeeping is really busy guess a bit understaffed at the moment
For amenities unfortunately gym was under renovation and I booked it for this .. was a little disappointed but would deffo stay here again . Hope it’s finished next time
Can order outside food delivery for dinner or there’s a Starbucks and a noodle place around the back of the adjoining building to the hotel .
Huqiu New Urban District/ Hanshan Temple | 1.79km from Suzhou Xinqu Passenger Transport Terminal
The City Convenience (Suzhou Hanshan Temple Binhe Road Subway Station Branch) provides a great place for travelers to relax after a busy day. Visitors to Suzhou will find that the City Convenience (Suzhou Hanshan Temple Binhe Road Subway Station Branch) is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 8km from Suzhou Railway Station and 36km from Sunan Shuofang International Airport. Just a short walk from Binhe Lu Metro Station, traveling to most city destinations is a breeze. The nearby area boasts an abundance of attractions including Hanshan Temple, Fengqiao Scenic Area and Hanshan Temple Bell Tower. When guests have some time on their hands they can make use of the onsite facilities. This Suzhou hotel offers parking on site. Our guests consider this hotel to have excellent service. Perfect for those working on the move, this hotel caters to a large number of business guests.
OOracha2024.05.06
The hotel is in a good location; just a short walk from Binhe Road Metro. The room is large, clean, bright and staffs are helpful. Big supermarket is walking distance about 10mins and Hanshan Temple.
Huqiu New Urban District/ Hanshan Temple | 1.94km from Suzhou Xinqu Passenger Transport Terminal
The Holiday Inn Express Suzhou Changjiang (Suzhou Changjiang Kuaijiejiari Jiudian) is located in the Suzhou High-Tech Development Zone, conveniently close to the Suzhou Amusement Park and a metro station. Within close range of this hotel are also several other local attractions including Hanshan Temple and Tiger Hill. Various rooms are outfitted with 32-inch LCD TVs, cable and satellite TV channels and free broadband Internet access. On the second floor of the hotel is the Great Room, where guests can enjoy a mix of both Chinese and international cuisine. The hotel also offers two meeting rooms, the largest one able to host up to 80 people. In addition, there is a business center that provides copying, printing and courier services.
CChristopher Roy2023.04.13
The hotel is in a great location in Suzhou because the subway station is just block away. The subway entrance is besides a big shopping mall, which has restaurants and a Starbucks.
The hotel has free breakfast and gym to workout.
Yes, I would recommend this hotel and would stay again.
Huqiu New Urban District/ Hanshan Temple | 2.14km from Suzhou Xinqu Passenger Transport Terminal
The Wangfu Jinke Grand Hotel is an ideal spot for travelers wanting to discover the city. The Wangfu Jinke Grand Hotel offers a pleasant stay in Suzhou for those traveling for business or leisure. With Suzhou Railway Station just 7km away and Sunan Shuofang International Airport only 35km away, transportation is very convenient. The closest major public transportation, Binhe Lu Metro Station, is only 1km away. Seeing Suzhou's sights from this hotel is easy with Hanshan Yard, Suhecheng Pearl Museum and Jiang Feng Thatched Cottage all close by. In their spare time, guests can explore the hotel's surroundings. Guests of this Suzhou hotel can make use of the parking facilities. There's never a dull moment at this hotel, our guests indicate that the facilities are excellent. For guests traveling with families, this hotel is consistently one of the most popular choices.
GGuest User2025.01.08
This time I came to Suzhou with my family. I chose this Suzhou Wangfu Jinke Hotel based on the reviews. The hotel looks very high-end overall. The lobby is particularly clean and tidy, and the main feature is a bright chandelier. The front desk service is also in place when checking in at the hotel. We helped us solve any problems in a timely manner. We booked two rooms this time, and the overall situation is very good. The room is very clean and convenient, and the needs are followed up and solved in a timely manner. It is worthy of being a five-star hotel. Hahaha, the location is very convenient, and it is also close to the attractions. I recommend everyone to stay here.
Huqiu New Urban District/ Hanshan Temple | 2.32km from Suzhou Xinqu Passenger Transport Terminal
The New City Grand Rezen Hotel is an ideal spot for travelers wanting to discover the city. Visitors to Suzhou will find that the New City Grand Rezen Hotel is a fantastic accommodation choice. With Suzhou Railway Station just 8km away and Sunan Shuofang International Airport only 36km away, transportation is very convenient. Transportation around the city is also convenient, with Shajinqiao Metro Station within walking distance. Seeing Suzhou's sights from this hotel is easy with Hanshan Temple, Huaihai Street and Fengqiao Night Mooring all close by. When guests have some time on their hands they can make use of the onsite facilities. This Suzhou hotel features parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for guests traveling with families.
SSafari Pro Noah2023.08.06
Awesome! Everything was perfect in my stay with my family. I arrived in the evening and was looking for dining options only to realise they serve dinner in the hotel so it was convenient. However, they mostly had sea food options so you can talk to the waitress to advise on other options available. It's also close to shopping malls where you can get restaurants.
Checking in was fast and they only required to copy my passport together with my family's and voila! The room was spacious enough and they provided toiletries for occupants. You can be provided with an extra key in case you need. The hotel has a nice theme park indoors for kids, quite convenient for families and also have a swimming pool. They also have a luggage storage service and the front desk are bilingual - speaking English. Overall all was well for the one day stay.
Outstanding
5427 reviews
4.8/5
Price from
Rp 1,108,943
per night
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Homeinn Selected
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What Travelers Said About the Best Hotels in Suzhou
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Read genuine traveler ratings & reviews to find your perfect stay.
4.9/5
Perfect
JJairoOur experience at this hotel could not have been better—it was truly beyond our expectations. The location is perfect, nestled in a historic house with sophisticated decor that exudes charm and elegance. The staff went above and beyond to please us, attending to every detail with care.
Upon arrival, we were welcomed with a delicious afternoon tea, featuring a homemade tiramisu that was absolutely delightful. The staff is well-prepared to receive foreign guests; Miss Yang, in particular, speaks excellent English and is very kind.
Overall, we strongly recommend this hotel to anyone seeking a memorable and exceptional stay in Zhouzhuang.
GGuest UserNow, I can sit here and tell you that we’re staying in an eco-friendly hotel that even though you’re inside its high glass windows gives you an outdoor vibe. I can even sit and talk about the saline pool, its state-of-the-art gym and list all the amenities; and I can even talk about the number of rooms and the fact that as we speak there’s an international summit going on here.
Somehow that won’t speak about my experience here at this hotel. Elements (by Westin) Suzhou Science & Technology Town does have all of the above BUT what I love about this hotel is its Staff. I love the fact that they seem to be always be here. I somehow believe that they live onsite because they’re always around.
In the morning, even before I enter the Salon I hear, “Nǐ hǎo Marsha” from the Breakfast Host, followed up by the nice lady in the Salon, smiling at me and ushering me to the coffee machine, while handing me my 2 brown sugar packs. She knows my morning habits so quickly. Not only that, because they knew Peter was missing from my breakfast table for a few mornings, they now signal to me with take away containers for Peter, to have his breakfast in the room.
When we need to go anywhere the young ladies at the Front Desk (no matter which Shift) are always either asking us where we need to go so that they can call a CASH taxi to get us to our destination. One of them even came with me one day to the Bank of China’s ATM and sat in the taxi while I went in and conducted my business and accompanied me to the Campus to visit Jon-Marc. Yesterday, one of them even used her own Didi account to get us transportation back to the hotel and we reimbursed her (and walked away while she was trying to give us back our change because we knew she wouldn’t have taken the Tip as is their custom). How else could we have shown her how grateful we were for her kind gesture?
Then there is Simon Jiang, the General Manager, who speaks perfect English and is always there to assist and offer suggestions of things to do and places to go. Simon was the one who actually explained to me that you can’t just walk into a pharmacy and get anything without a prescription. What I can tell you is that even though he is the GM he is always on hand assisting the staff with their work. Even though there is a clear hierarchy here, he takes off his jacket and assists in the kitchen, you can sometimes see him helping the older ladies bring out the heavy equipment (if needed) when they’re cleaning the floors, clear tables, etc.
Or Alex Ju, the Assistant General Manager, who accompanied Peter and I to the hospital and stayed and spoke with the doctor and the international insurance department on our behalf (in Mandarin) to make everything a little easier for us.
These people are the ones who have made my stay here memorable and I can honestly say that its because of them that I would recommend Elements by Westin in Suzhou to ANYONE who wanted a place to stay without hassle and with a host of helpful, courteous, friendly staff. It has been my pleasure having encountered such warm, friendly, delightful and gentle human beings.
AAnonymous User[Friends and Family Tour]
I have been to Zhouzhuang many times and stayed there several times. This time I was impressed by the Life Inn! There are views everywhere, and I was amazed from the moment I walked in. I immediately rented clothes and made three sets of photos!
I asked the proprietress to help me book tickets and told her that I had a child. She thoughtfully prepared children's slippers and toothbrushes. When we talked about bathing, I mentioned my menstrual period, so she prepared ginger black tea for us☕️
This view and this service must be praised with five stars!
GGuest UserThe room has floor-to-ceiling windows, which is a bit amazing. It is a brand new hotel. Compared with other orange hotels, it is very good. The facilities and hygiene are in good condition and smart. There are many TV choices. The restaurant has a great view.
GGuest UserFirst of all, I would like to thank the housekeeper Xiaoyu for accompanying us all the way.
**1. Rich parent-child facilities**
The hotel has designed a variety of entertainment facilities specifically for children, including a children's playground, an indoor swimming pool, a parent-child game room, etc. The children had a lot of fun in the children's playground, especially the slide and the ocean ball pool, which is simply their paradise! The indoor swimming pool also has a special shallow water area, which is suitable for children to play in the water, and parents can rest assured.
2. The room has also been upgraded for us, and the children can still play in the room
**3. Diverse parent-child activities**
The hotel arranges different parent-child activities every day, such as handicrafts, parent-child games, storytelling, etc. We participated in the handicraft activities, and the children completed their own small works under the guidance of the staff, and they felt a sense of accomplishment! These activities not only make the children have fun, but also enhance parent-child interaction.
**4. Dining is suitable for children's taste**
The hotel's breakfast and buffet are very suitable for children. There is a special children's dining area that provides a variety of healthy and delicious food, such as mini burgers, fruit salads, cartoon-shaped desserts, etc. The children eat happily, and parents don't have to worry about their diet. The restaurant also provides children's chairs and tableware, which is very convenient.
**5. Thoughtful and meticulous service**
The hotel staff are very friendly, especially patient with children. The front desk also provides a stroller rental service, which is convenient for us to take the children to play around. The room service is also very timely, and any needs can be solved quickly, which makes people feel very considerate.
**Summary**
This parent-child hotel stay experience is very pleasant. The children have fun and the parents can easily enjoy the holiday. Whether it is facilities, services or details, the hotel has done a very good job. It is highly recommended to families who plan to travel with children.
GGuest UserPros: Very good location for walking around Pingjiang road. Very handy Suzhou train station pick up service, would recommend utilising for anyone arriving by train. The room was spacious and the bed really comfortable.
Cons: bathroom had a bad smell emanating from it. There was quite a lot of construction happening while we were there, started around 7am and didn’t finish until after midnight. Would recommend bringing ear buds. Shower pressure was ok but not amazing. There is also no elevator so you will need to climb one flight of stairs to reach the rooms which are all on the first floor.
GGuest UserWe spent four unforgettable nights at 吳宮泛太平酒店, staying on the second floor with a balcony that overlooked the stunning hotel lobby—a breathtaking replica of an old palace and its beautiful courtyard. The architecture and design truly transported us to another era, offering a sense of historical grandeur.
The hotel is perfectly situated adjacent to the famous **盤門 (Panmen Scenic Area)**, which includes the historic Wu Country wall. As hotel guests, we had complimentary access to this remarkable site, which became a highlight of our stay. In the evenings, the area transformed into a magical scene, with glowing lanterns lighting up the surroundings and free outdoor performances of traditional Chinese dance. The dancers were incredibly professional, elegant, and mesmerizing—a beautiful cultural experience we’ll cherish forever.
The service at 吳宮泛太平酒店 exceeded all expectations. A special shoutout to Mr. 孫 at the front door, who warmly greeted us every day and helped with our heavy luggage with a smile. The lady at the breakfast buffet station deserves recognition as well—though we regret not catching her name—she prepared the most delicious noodle soup for us each morning with genuine care. Another standout was the gentleman at the service desk who eagerly assisted us by bringing a selection of toiletries to choose from when my limited Chinese made it challenging to request items like shampoo and toilet paper. His patience and willingness to help left a lasting impression.
Our visit to 蘇州 was filled with discoveries of its rich history, exquisite art, stunning architecture, and delicious food. Even with four days, we felt there was so much more to explore. We are already looking forward to our next visit and would happily stay at 吳宮泛太平酒店 again for another memorable experience.
CCameo19A beautiful hotel, modern and stylish with lovely gardens and surroundings, worthy of IG photos. The hotel gave me a free upgrade, an executive suite with a private garden!! I was so surprised with the garden, such a delightful space with seating. Bed was very comfortable, free mini bar on the first day, and a stylish bathroom with bath tub. Breakfast was sufficient. The front desk staff spoke English and were very helpful in booking my boat trip, also thanks to Peter who was very courteous. Location is excellent, metro is a few metres away, and there is a new shopping village with some lovely western restaurants plus lots of stylish bars. The gardens are also nearby. Highly recommend this hotel.
Qqueen_kooIf you’re looking for a perfect 4 star venue in the city centre then look no further! This place is a good bargain all round the year and even in peak seasons. I am going to split my review into sections so bare with me.
1) Rooms: The outdated the rooms need a serious paint jobs and the couch is quite “scratchy” material wise. Despite the interior eye sore, the flats are quite cosy with everything you need. Scenery wise , those who aren’t afraid of heights request the balcony rooms ! Maybe they don’t have the views of the shanghai centre shopping mall but the evening breeze did put me to sleep like a baby! Also the television was well packed with nostalgic movies , I really enjoyed the entertainment. Although the TV volume doesn’t go too loud , I guess it’s good respect to the neighbors some of who are long term tenants.
2) Service: Impeccable. The people here, although clearly overworked are so nice! The housekeepers are all so wonderful ! They were the ones who let me come back to a clean flat everyday , really it was a piece of home with a whole lot of help! For shampoos and conditioners and shower gel you would need to let the front desk know you need it, so please keep that in mind!
3) Breakfast: Just enough for survival , I’m quite particular about my tastes in food where the buffet options were too less and unfortunately not too tasty. But I was able to survive…I really hope they can fix this though cause the place although cheaper than others isn’t exactly cheap as well. If you want a good breakfast spread , you will be left heavily disappointed.
There’s a lot of cost cutting the hotel group has done and it’s obvious…I hope Ascott takes this into consideration cause it’s not good to have better hotels around the world but keep smaller cities forgotten and tightly budgeted!!
Suzhou is quite expensive than other cities due to the constant influx of tourists.
I don’t usually write much for my reviews but In this case I seem to care after seeing the overworked hotel staff and the poor conditions around them.
Come on Ascott do better. I initially was tempted to give a 3/5 review stars but it’s the people that pushed it up.
West of Suzhou Industrial Park/Suchow Center, Suzhou
Price per night from:Rp 964,298
4.3/5
Excellent
GGuest UserThe hotel is elegantly decorated, the rooms are warm and comfortable, and the bedding is soft and clean. The service staff is enthusiastic, professional and meticulous. The food is rich and delicious, the transportation is convenient, and the overall experience exceeds expectations. I highly recommend it!