Floral Hotel·Royal Garden Suzhou

Banyak fasilitas kamar yang sudah tua dan tidak mudah digunakan, dan kondisi sanitasinya juga sangat buruk. Misalnya, di luar jendela ada cerobong asap restoran di sebelahnya, dan di luar pintu ada gudang dengan banyak tumpukan sprei... Saya tidak akan mengulang komentar-komentar lainnya, tetapi menambahkan tiga poin: 1. Hotel bekerja sama dengan studio tata rias Hanfu, yang letaknya persis di sebelah kamar kami (rasanya seperti bangunan sementara), dengan arus orang yang sangat padat dan sangat berisik. 2. Lantainya sangat tipis dan orang dapat merasakan getaran saat berjalan di atasnya, yang menimbulkan bahaya keselamatan besar. 3. Sikap pelayanannya buruk. Berdasarkan dua poin pertama, kami ingin keluar setelah malam pertama, tetapi staf layanan pelanggan mulai menegur kami bahkan sebelum kami sempat mengatakan apa pun; dan mereka tidak melakukan pembersihan sama sekali, mereka hanya mengganti kantong sampah untuk kami, belum lagi merapikan tempat tidur, mengganti seprai, membersihkan perlengkapan teh, dan sebagainya. Saya kurang beruntung karena menginjak ranjau darat. Saya harus menanggung konsekuensi dari pilihan saya. Oke, saya tidak mampu menyinggung Anda, tetapi saya berhak berkomentar. Silakan menilai sendiri.

Puas, puas, lumayan, lumayan

Stayed here for 2D1N and it's situated in the canal area of Suzhou so this area was really busy. We booked this room because of the views from the balcony and it definitely did not disappoint! The room was clean, however, due to this being in a tourist area, and the building being relatively old, the windows did fully shut and the ventilation wasn't that great which meant we could smell the cigarettes smell from outside all the time so if you can't stand the smell of cigarettes, do not stay here. The staff were friendly and we got a mini tea set as a free gift the moment we checked-in. There were also 2 resident cats in the hotel who are really friendly and clean as well! Also something to note is that this place does not have a lift so you would need to carry your own luggage up a flight of stairs to get to your room.

Flora Inn Shantang Yuyuan is a masterpiece! Nestled along the historic Shantang Street, this hotel blends traditional Suzhou charm (ancient "overhead bridges" integrated into the design!) with modern luxury. My room, facing the serene canal, featured plush silk bedding, Seven Plus toiletries, and eco-friendly underfloor heating—pure indulgence. The tea house with live Pingtan performances was magical, and the tea restaurant’s local delicacies delighted my palate. Walking distance to Humble Administrator’s Garden and Tiger Hill made exploring effortless. A heartfelt fusion of culture, comfort, and craftsmanship. Truly unforgettable!

Easy access to the scenery spots!

The hotel is on the middle of a lively touristic district, in an old building with modern level of comfort. There is a tea house on the first floor, the rooms are on the second floor, you cab go outside on the balcony that fronts the canal. It is a bar street, so it can be loud (understandably), but on the weekend music stops at midnight, on the work day - even earlier, it was quiet around 10 pm. The service was exceptional! Several days before my journey hotel sent me friends request on the wechat and helped with my questions. There was a sudden temperature drop that really bothered me and lady that works in the hotel offered me a second blanket and even a radiator💞 I slept as a baby and enjoyed a nice morning drinking tea with the perfect view💞 10 out of 10 experience!