Renaissance Suzhou Hotel

The hotel staff were very warm and friendly, always smiling and approachable. I'd like to commend Joy at the check-in counter for her patience and thoroughness. The room was very comfortable and the breakfast was abundant. We even renew ed our booking and recommended the hotel to our friends.

Good location and service

It’s nice hotel. Close to Central Park. Easy to travel and convenient in shopping. The staff are polite, especially a boy called Xiao Liu is quite helpful.

Whenever one is visiting Suzhou, this hotel is the ideal location as it is between Jinji Lake (with its cafes and spectacular views from Moon Harbor) and Pingjiang Historical Street (with its incredible architecture and shops). The staff are very friendly and make an effort to be supportive to travelers comfort, special mention to Jessica Jiang and Anas.

Excellent, comfortable, great location, super efficient staff

Very kind and professional staff, from concierge, check-in station to cleaning personal, Restaurant personal and Bar personal, every single person very friendly and helpful. Due to the fact, me as european, i am not used to taxi apps like people use here in china, but the staff from Renaissance Suzhou arranged every single ride i needed. They helped me with every little thing i needed. I even asked them, if there is a nearby store that sells Ukulele's - Jessica Jiang from the staff quickly told me the location of the next store and arranged the taxi for me. I felt very comfortable in this Hotel and also the barkeepers did a very good job. Good drinks, good snacks. The buffet was amazing and as a Hotel guest i got a discount. Thanks for that! Hotel = 10 / 10 Staff = 10 +/ 10 Restaurant = 10 / 10 Rooms = 10 / 10 Bar = 10 / 10 Location = 10 / 10 In my opinion, this hotel makes everything perfect. Thanks for having me! And of course, i will come back to this hotel during my next trip to Suzhou.