Ulasan Novotel Suzhou Huanxiu Lake (Opening September 2023)

Spacious Room and NICE HOTEL Easier Check out by Automatic Machine within check out earlier moring

Hotel Infrastructure was amazing. However, the location was abit far from the city centre.

clean and good service, excellent

satisfaction

very good

very nice

The front desk service is warm and considerate, the room is warm and spacious, the hotel is in a great location, and the overall stay experience is very satisfactory. I will choose it again next time I come to Suzhou to participate in an event

Very comfortable, not only was the room upgraded for free, but also welcome fruits. The breakfast was also super rich~

I didn't take many photos of the hotel, but I took a photo of breakfast and watching Lord of the Rings on the TV in the room. It's been a long time since I seriously reviewed a hotel, but I was very impressed this time. This hotel is not too expensive. The decoration of the room, including the lobby, is absolutely in place. The room is also large. The bed is really big and soft. I slept well for three days. I usually wake up at 8 o'clock at home, but it's no problem to sleep at 10 o'clock in this hotel. In short, it's clean and hygienic at this price. It's comfortable both physically and psychologically. Then the service is really great. The attitude of the front desk when checking in is particularly good, and then help to solve any problems. I stayed for three days from March 22 to 24. The front desk service changed several shifts, but all shifts were good. One day, I was troubled and they sent things up four times and talked to you with a smile. I also asked for a nail clipper and a band-aid, and they gave them directly. The hotel also collected the things I left behind. This hotel is a very plus point for me when traveling in Suzhou. I recommend it to people who come to Suzhou to play. The experience is really good. I will stay here again next time.

It's my first time staying at Novotel Hotel. The front desk service is superb. The room we were given is large and clean. The service during the whole stay was very good. I like it very much and will come here often in the future.

Service experience This stay was impressive. The hotel staff was warm and thoughtful. They were considerate from check-in to check-out. The fruit was given to make people feel warm. A handwritten card was left to greet the guests. The details were thoughtful. Facilities and environment The room design is modern and comfortable, with smart curtains, soft and clean bedding, and a dry and wet bathroom with basic toiletries. The decoration style of the public area is very new, the aromatherapy smells good, and the breakfast is rich in variety to meet diverse needs.

The hotel is a single-family building located in Xiangcheng, adjacent to Yangcheng Lake. It takes 15 minutes to drive to Xinghu Longhu Tianjie and less than 30 minutes to drive to Tiger Hill and other scenic spots in the city. It is a good place for self-driving tours. The hotel lobby is magnificent, and the air is filled with the fragrance of a five-star hotel. The front desk registration work is very skilled, and it can meet customer requirements as reasonably as possible. When checking out, a Novotel mug with a spoon is also presented. I like it very much. By the way, the hotel has a male employee at the level of a foreman in a black suit who provides very good service. He helps to swipe the card to charge in the underground garage and reminds enthusiastically. The front desk staff can be seen at a glance that they have received formal hotel training. The guest room is very quiet, there is almost no movement at night, and it is very comfortable to sleep. The breakfast in the breakfast room is also rich, which can meet the needs of customers with different tastes. By the way, don't forget to go to the fitness room on the first floor to run and listen to music when you have time. I should brush it again.

The newly opened hotel room is clean and sanitary, the bedding is very good, the bathroom is large, the front desk lady is very patient and polite, and the four-star hotel feels like a five-star hotel. The breakfast is also quite rich, with everything you need, and the noodles taste good. Next time I bring my parents here, I will choose it.

The room is clean and tidy, the service is good, the hardware is good, the electric car is convenient to charge, it is worth recommending. The front desk service is warm. When booking, the girl named Xu at the front desk was very professional. She gave us a lot of advice and help in the early consultation of check-in and Suzhou city tour. It is a very warm and professional hotel, worth recommending.