Hotel dengan Sarapan Pagi di Suzhou

We spent four unforgettable nights at 吳宮泛太平酒店, staying on the second floor with a balcony that overlooked the stunning hotel lobby—a breathtaking replica of an old palace and its beautiful courtyard. The architecture and design truly transported us to another era, offering a sense of historical grandeur. The hotel is perfectly situated adjacent to the famous **盤門 (Panmen Scenic Area)**, which includes the historic Wu Country wall. As hotel guests, we had complimentary access to this remarkable site, which became a highlight of our stay. In the evenings, the area transformed into a magical scene, with glowing lanterns lighting up the surroundings and free outdoor performances of traditional Chinese dance. The dancers were incredibly professional, elegant, and mesmerizing—a beautiful cultural experience we’ll cherish forever. The service at 吳宮泛太平酒店 exceeded all expectations. A special shoutout to Mr. 孫 at the front door, who warmly greeted us every day and helped with our heavy luggage with a smile. The lady at the breakfast buffet station deserves recognition as well—though we regret not catching her name—she prepared the most delicious noodle soup for us each morning with genuine care. Another standout was the gentleman at the service desk who eagerly assisted us by bringing a selection of toiletries to choose from when my limited Chinese made it challenging to request items like shampoo and toilet paper. His patience and willingness to help left a lasting impression. Our visit to 蘇州 was filled with discoveries of its rich history, exquisite art, stunning architecture, and delicious food. Even with four days, we felt there was so much more to explore. We are already looking forward to our next visit and would happily stay at 吳宮泛太平酒店 again for another memorable experience.

The hotel has a vintage charm, though showing signs of age. However, its remarkable soundproofing ensures a peaceful stay. With a prime location, exploring the city is convenient. On the downside, guests should note that food deliveries require collection from the lobby.

Location is perfect. Jinji lake. Shopping mall with eateries and million shops, metro station, all in walking distance. Room was spacious. Bed was a bit soft for me, heating/AC worked well, amenities were fine. We tried the swimming pool, view was nice from the 27th floor. There was a weird noise, every 8-10 minutes a bang on the wall coming from above in the middle of the night for 1-2 hours. I guess we were just not lucky with those neighbors...

The counter personnel(Lydia Soon) has did a good job to let me have a smooth check in. I would like to compliment her customer service.

I’m very satisfied with this hotel very close from the shopping mall. In the morning, taking the breakfast just before the lake was just unforgettable. No need to say that the swimming pool and the fitness room are just incredible. In short, I highly recommend this place either for a business trip or for spend a happy time with your family.

It was our second time back at Park Hyatt and it did not disappoint. We arrived on a Friday afternoon and we were warmly greeted at the front. While we were finalizing our check in, the staff took our bags and set it up in our rooms. We tried the breakfast for the first time (complimentary) and it was amazing. Their selection is too class and they designed it so that food is not wasted. We also went to the swimming pool and it was a great time. They think of everything. Like always, everyone greeted us whenever we were in the main halls. This hotel will always be my to-go. Huge thank you to William at the front desk and Naomi in the dining hall.

Very kind and professional staff, from concierge, check-in station to cleaning personal, Restaurant personal and Bar personal, every single person very friendly and helpful. Due to the fact, me as european, i am not used to taxi apps like people use here in china, but the staff from Renaissance Suzhou arranged every single ride i needed. They helped me with every little thing i needed. I even asked them, if there is a nearby store that sells Ukulele's - Jessica Jiang from the staff quickly told me the location of the next store and arranged the taxi for me. I felt very comfortable in this Hotel and also the barkeepers did a very good job. Good drinks, good snacks. The buffet was amazing and as a Hotel guest i got a discount. Thanks for that! Hotel = 10 / 10 Staff = 10 +/ 10 Restaurant = 10 / 10 Rooms = 10 / 10 Bar = 10 / 10 Location = 10 / 10 In my opinion, this hotel makes everything perfect. Thanks for having me! And of course, i will come back to this hotel during my next trip to Suzhou.

I had a very good time in Kempinski :))) Although I was there to only Study for my important exam away from my family for 2nights, all the staffs were kindly and eager to help what I needed. Also, the request I made before checking in was all reflected!! I experienced Muchen Spa the last day and MSC massage was really goooood :))) Also the food in the executive lounge was good enough as a dinner :) I would like to come back again with my family.Thank you guys for the wonderful memory.

Did not meet expectations. Building has issues. -Rooms had temperature issues that the AC could not handle, Hotel tries to handle this with curtains and a paper notice (see picture. With the curtains closed Room was 35°C at check-in in winter because the room was on the sunny side). -Lack of hot water for the shower/bath in the evening, hotel said it has trouble handling peak hours (and they weren't even fully booked). -Shoehorn dropped in the middle of the night, waking us. Hanger is a double sided tape variety. -Other obvious maintenance issues like the electrical socket being misaligned, and the toilet seat having bad gearing in the smart toilet. -No decaf coffee available in the room, the staff said there is none (did not even know what it was). Normally with this brand of coffee the decaf is in blue packets. -Breakfast was mediocre at best. Pretty standard mainland fare. Line to the noodle stall was excessive, and for everything else the quality was lacking. On the positive side, the pool and the sauna were satisfactory. Good parking too. Firm bed for those who like it. Staff was fairly responsive despite, although Chinese is helpful. And for one of the 3 rooms booked we got an upgrade (although all of the negatives above still apply)

My wife and me stayed at the Garden Hotel Suzhou from 02 to 06 December 2023. This is an excellent hotel with a large compound with several low rise buildings. Location is excellent with ample shops and dining options all around the hotel. The room is large enough and better than most other hotels. Breakfast spread is very good with enough western and eastern varieties. Staff are friendly and helpful. Taxis are easy and conveniently arranged with the help of hotel staff. If we do go to Suzhou again, we will stay at the Garden Hotel Suzhou again.