Jl. Basuki Rahmat No.67 - 73, Embong Kaliasin, Kec. Genteng, Embong Kaliasin, Genteng, Surabaya, East Java, 60237, IndonesiaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu tentang Wyndham Surabaya
9.2/10
Great
393 ulasan
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Ulasan terverifikasi
Location9.4
Amenities9.0
Service9.4
Cleanliness9.0
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All reviews(393)
Positive reviews(386)
Reviews with photos/video(114)
Awesome rooms(60)
Great service(47)
Large rooms(32)
Located downtown(23)
Convenient location(18)
Great value for money(14)
Many amenities(10)
Perfect for business trips(6)
Negative reviews(6)
Handito
Deluxe King Room
Check-in Mar 2025
Solo travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 22 Apr 2025
I had a great stay at Wyndham Hotel. The room was clean, comfortable, and exceeded my expectations. Considering the price, it's more than worth it—definitely great value for money. Would stay again!
Tanggapan dari Properti: Dear Handito,Warm greetings from Wyndham Hotel Surabaya…Thank you very much for taking the time to share your experience and recognition. We are happy to hear that you liked the experience of staying with us including our clean and comfortable room facility as well as the best price offered. On your next visit, we recommend you to enjoy our LJ's Lounge. You can sip a cup of coffee with a sweet treat of our indulgent cake while enjoying live music every Tuesday, Thursday and Saturday evening. If you would not mind, please do checkout our Instagram, Facebook pages, Youtube and Tiktok (@wyndhamsurabaya) for our latest information that you might be interested in.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya
V Rimelsa
Deluxe King Room
Check-in Feb 2025
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 22 Mar 2025
I stayed in this hotel for 2 nights. The room was spacious and well maintained event this isn't brand new building.
My initial booking was for 1 night only but after I spent the first night I decided to extend another day with request another room that facing to Jalan Basuki Rahmat. Ms. Fara was helped to find my request and she asking Mr. Reva to showing me some room. They were very nice, friendly and informative. Also I thank Mr. Komarus- the room attendant who really friendlt and well in clean my room, he help to explain the function of AC which is I got confused.
Then the security - Mr. Haryono also nice and informative when I asks about surrounding interesting places to visit and eat.
For Room Service : I ordered Fried Gurame and Pizza , All was good.
The area to improve :
1. Level of hot water need to be better
2. The noisy from AC need to be fix
Other than that all experiences went extraordinary stay ! Thanks Wyndham Surayabaya, absolutely ,I will be back !
Tanggapan dari Properti: Dear V Rimelsa,Warm greetings from Wyndham Hotel Surabaya…Thank you very much for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us including our spacious and well-maintained facilities, clean and nice room, the best service from our team as well as strategic location right in the heart of the City.However, your feedback is very important to us, and we are saddened to hear that you have an issue about the Hot Water and the noisy from Air Conditioner. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.If you would not mind, please do checkout our Instagram, Facebook pages and Tiktok (@wyndhamsurabaya) for our latest information that you might be interested in.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya
Whizall
Deluxe King Room
Check-in Mar 2025
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 2 Apr 2025
Room is spacious with good amenities, location is strategic as nearby to Tunjunga Plaza groups and Gubeng Train Station.
P.S: The body wash in the toilet is recommended, I purchased for my souvenir, thanks!
Tanggapan dari Properti: Dear Whizall,Warm greetings from Wyndham Hotel Surabaya…Thank you very much for taking the time to share your experience and recognition. We are happy to hear that you liked the experience of staying with us inclulding the spacious room with good amenities as well as our strategic location right in the heart of Surabaya. On your next visit, we recommend you to try our gym facilities on the 6th floor which can helps you to maintain your body fresh and fit during your stay period. If you would not mind, please do checkout our Instagram, Facebook pages, YouTube and Tiktok (@wyndhamsurabaya) for our latest information that you might be interested in.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya
Tian FW
Deluxe King Room
Check-in Sep 2024
Business travelers
65 ulasan
10.0/10
Outstanding
Diposting pada 4 Nov 2024
Good Hotel. Friendly Staff and good food. Hotel located at the center of the city.
Somnusss
Deluxe Twin Room
Check-in Feb 2025
Business travelers
2 ulasan
9.0/10
Great
Diposting pada 9 Mar 2025
Hotel here is a bit old, and the facility is not really new anymore. Small gym, Jacuzzi and sauna is under maintenance.
But their service to me is really good, And the room is really spacious.
I hope in the future you guys can renovate the hotel..
See u next time Wyndham Surabaya
Tanggapan dari Properti: Dear Somnusss,Warm greetings from Wyndham Hotel Surabaya…Thank you very much for taking the time to share your experience and recognition. We are happy to hear that you liked the experience of staying with us including the spacious room as well as the best service from our team during your stay period. On your next visit, we recommend you to enjoy our LJ's Lounge. You can sip a cup of coffee with a sweet treat of our indulgent cake while enjoying live music every Tuesday, Thursday and Saturday evening. If you would not mind, please do checkout our Instagram, Facebook pages and Tiktok (@wyndhamsurabaya) for our latest information that you might be interested in.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya
Lysanderdennis
Deluxe King Room
Check-in Mar 2025
Business travelers
10 ulasan
10.0/10
Outstanding
Diposting pada 22 Apr 2025
Nice hotel,even the hotel quite old already,with the price and facility,it’s worth!
Tanggapan dari Properti: Dear Lysanderdennis,Warm greetings from Wyndham Hotel Surabaya…Thank you very much for taking the time to share your experience and recognition. We are happy to hear that you liked the experience of staying with us. On your next visit, we recommend you to try our gym facilities on the 6th floor which can helps you to maintain your body fresh and fit during your stay period. If you would not mind, please do checkout our Instagram, Facebook pages and Tiktok (@wyndhamsurabaya) for our latest information that you might be interested in.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya
Jkemo
Deluxe King Room
Check-in Jan 2025
Business travelers
12 ulasan
10.0/10
Outstanding
Diposting pada 7 Mar 2025
fantastic room which is clean and spacious. will gladly book again if i ever visit the city again
Tanggapan dari Properti: Dear Jkemo,Warm greetings from Wyndham Hotel Surabaya…Thank you very much for taking the time to share your experience and recognition. We are happy to hear that you liked the experience of staying with us including the spacious and clean room. On your next visit, we recommend you to enjoy our LJ's Lounge. You can sip a cup of coffee with a sweet treat of our indulgent cake while enjoying live music every Tuesday, Thursday and Saturday evening. If you would not mind, please do checkout our Instagram, Facebook pages and Tiktok (@wyndhamsurabaya) for our latest information that you might be interested in.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya
Baliem
Deluxe King Room
Check-in Apr 2024
Travel with friends
4 ulasan
10.0/10
Outstanding
Diposting pada 5 Mei 2024
Its always a pleasant stay here eberytime i went to surabay , a very recommended with a spacious room and bed !!
Tanggapan dari Properti: Dear Baliem,Warm greetings from Wyndham Hotel Surabaya…Thank you very much for taking the time to share your experience and recommendation. We are happy to hear that you liked the experience of staying with us. We are sure our entire hotel staff enjoyed to give the best service during your stay. If you would not mind, please do checkout our Instagram, Facebook pages and Tiktok (@wyndhamsurabaya) for our latest information that you might be interested in.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya
Half a DINK
Deluxe Twin Room
Check-in Mar 2024
Couples
12 ulasan
9.5/10
Amazing
Diposting pada 12 Mei 2024
The room was very spacious with a good amount of lounging areas. The best part is the bathroom that felt so exquisite and luxurious with a beautiful large bathtub. Service was very quick when we requested for extra towels, as well as our hairdryer not working.
The only thing lacking in this room is the power sockets. There is only 1 area with power sockets which is by the work desk. There are none by the beds. This was inconvenient.
Tanggapan dari Properti: Dear Hald A Dink, Warm greetings from Wyndham Hotel Surabaya… Thank you very much for taking the time to share your experience We are happy to hear that you liked the experience of staying with us including our spacious room with the exquisite and luxurious bathtub inside, as well as the best service from our entire team during your stay. Regarding your note about power socket, Wyndham Surabaya has taken further action to make your future stay will always be memorable. If you would not mind, please do checkout our Instagram, Facebook pages and Tiktok (@wyndhamsurabaya) for our latest information that you might be interested in. We look forward to welcoming you back to Wyndham Hotel Surabaya. Warm regards, Wyndham Hotel Surabaya
Fareez
Deluxe Twin Room
Check-in Agt 2024
Solo travelers
2 ulasan
9.0/10
Great
Diposting pada 18 Sep 2024
Big room and walkable to the malls like Tunjungan Plaza and Plaza Surabaya.
But aircon is set to a fixed temperature and even after changing rooms it's still not cool enough
Tanggapan dari Properti: Dear Fareez,Warm greetings from Wyndham Hotel Surabaya…Thank you very much for taking the time to share your experience and recognition. We are happy to hear that you liked the experience of staying with us including our spacious room as well as the strategic location right in the hearth of the City which makes you close to many attraction around. Regarding your note about the air conditioner, Wyndham Surabaya has taken further investigation and action to make sure your next stay will always be memorable with us. If you would not mind, please do checkout our Instagram, Facebook pages and Tiktok (@wyndhamsurabaya) for our latest information that you might be interested in.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya
Smelly
Deluxe Twin Room
Check-in Nov 2024
Family
11 ulasan
8.0/10
Very Good
Diposting pada 8 Jan 2025
Near tunjungan plaza
Location in city centre
Spacious room
Tanggapan dari Properti: Dear Smelly,Warm greetings from Wyndham Hotel Surabaya…Thank you very much for taking the time to share your experience and recognition. We are happy to hear that you liked the experience of staying with us. If you would not mind, please do checkout our Instagram, Facebook pages and Tiktok (@wyndhamsurabaya) for our latest information that you might be interested in.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya
WBP
Deluxe King Room
Check-in Jan 2025
Business travelers
6 ulasan
8.5/10
Very Good
Diposting pada 26 Feb 2025
Strategic location in the heart of Surabaya.
Tanggapan dari Properti: Dear WBP,Warm greetings from Wyndham Hotel Surabaya…Thank you very much for taking the time to share your experience and recognition. We are happy to hear that you liked the experience of staying with us including our strategic location in the heart of Surabaya. On your next stay, we recommend you to try our LJ's Lounge where you can relax and sip a cup of coffee while enjoying live music. If you would not mind, please do checkout our Instagram, Facebook pages and Tiktok (@wyndhamsurabaya) for our latest information that you might be interested in.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya
Filipp Vi
Deluxe King Room
Check-in Jun 2024
Solo travelers
10 ulasan
10.0/10
Outstanding
Diposting pada 12 Jul 2024
Nice location. Really good and diverse breakfasts. Clean and cosy rooms. Super nice lounge Wine&Beyond. Pretty small pool though.
Tanggapan dari Properti: Dear Valued Guest,Warm greetings from Wyndham Hotel Surabaya…Thank you very much for taking the time to share your experience and recognition. We are happy to hear that you liked the experience of staying with us including our strategic location, our best breakfast selections, clean and cozy room as well as our relaxing lounge which provides wine and beyond. We also recommend you to try our room service on your next stay. If you would not mind, please do checkout our Instagram, Facebook pages and Tiktok (@wyndhamsurabaya) for our latest information that you might be interested in.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya
David
Deluxe King Room
Check-in Okt 2024
Travel with friends
3 ulasan
10.0/10
Outstanding
Diposting pada 27 Jan 2025
Clean and hygiene room. Staffs were friendly and helpful.
Tanggapan dari Properti: Dear David,Warm greetings from Wyndham Hotel Surabaya…Thank you very much for taking the time to share your experience and recognition. We are happy to hear that you liked the experience of staying with us. On your next visit, we recommend you to try our gym facilities on the 6th floor which can helps you to maintain your body fresh and fit during your stay period. If you would not mind, please do checkout our Instagram, Facebook pages and Tiktok (@wyndhamsurabaya) for our latest information that you might be interested in.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya
Sarin Patel
Deluxe King Room
Check-in Feb 2025
Business travelers
3 ulasan
10.0/10
Outstanding
Diposting pada 17 Mar 2025
Very nice hotel with best location.
Tanggapan dari Properti: Dear Sarin Patel,Warm greetings from Wyndham Hotel Surabaya…Thank you very much for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us including our strategic location right in the heart of the City.For your next visit, we highly recommend trying our Iftar Package at Wyndham Surabaya, themed Selendang Nusantara - Salero Minang. This special package features a variety of dishes, highlighting authentic Minang cuisine throughout the Ramadan 2025 period.If you would not mind, please do checkout our Instagram, Facebook pages and Tiktok (@wyndhamsurabaya) for our latest information that you might be interested in.We look forward to welcoming you back to Wyndham Hotel Surabaya.Warm regards,Wyndham Hotel Surabaya