Harris Hotel & Conventions Gubeng

Ulasan Harris Hotel & Conventions Gubeng

Harris Hotel & Conventions Gubeng

Jl. Bangka No.08-18, Gubeng, Kec. Gubeng, Gubeng Subdistrict, Gubeng, Surabaya, East Java, 60281, IndonesiaLihat Detail Hotel
Harris Hotel & Conventions Gubeng
Harris Hotel & Conventions GubengHarris Hotel & Conventions GubengHarris Hotel & Conventions Gubeng
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1 malam

Ulasan Tamu tentang Harris Hotel & Conventions Gubeng

8.1/10
Very Good
43 ulasan
Ulasan terverifikasi
Location8.6
Amenities7.9
Service8.1
Cleanliness7.8
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All reviews(43)
Positive reviews(41)
Reviews with photos/video(17)
Awesome stay(7)
Great service(7)
Clean and tidy(5)
Negative reviews(2)
MaryHalim
Deluxe Room
Check-in Apr 2024
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 25 Mei 2024
This hotel is quite economic for Harris’ level. There are pool, gym, and kids playground. The room is not that spacious but very comfortable for two persons. I requested for an iron and they delivered it to my room very quickly. They could do better for the restaurant, elevator, and the toilet — no bidet shower hence a little bit struggling for kids (i had some guest with kids coming over).
Tanggapan dari Properti: Cheers Mrs. Halim,Thank you very much for staying at HARRIS Hotel & Conventions Gubeng Surabaya. And also, on behalf of all HARRIS Players, I would like to thank for this superb rating and your kind words. We hope that we have met our goal to make HARRIS Gubeng to be your home in Surabaya.Your constructive feedbacks are well received by our management. We will review it and do further improvement. We are looking forward to welcome you back again.HARRISly Yours,CogitoFans Relations Manager
Gedion Manuel
Smart Room
Check-in Jun 2024
Business travelers
7 ulasan
7.5/10
Diposting pada 24 Jul 2024
Quite a busy hotel...or maybe happened to be on that days that I was there? Lifts are very slow. Rooms are quite clean. Although the space in the bathroom was really tiny and unable to put toiletries anywhere in the bathroom (no space/ table on the basin)
Tanggapan dari Properti: Cheers Mr. Manuel,Thank you very much for staying at HARRIS Hotel & Conventions Gubeng Surabaya. All of HARRIS Players are happy having you as our guest. But, we are sorry for the inconvenience happened during your stay. Indeed we are still on busy period for the past weeks. About the room size, just for information, we also provide bigger rooms such as Deluxe, Junior Suite, Executive Room, and Amazing Residence which area is 78 square meters.We are looking forward to welcome you back again.HARRISly Yours,CogitoFans Relations Manager
Rengga Agustia
Deluxe Room
Check-in Jan 2024
Business travelers
33 ulasan
10.0/10
Outstanding
Diposting pada 16 Feb 2024
Good places save places, i like it place
Tanggapan dari Properti: Cheers Mr. Rengga,Thank you for your kind rating for HARRIS Gubeng Surabaya. We love to know that you had a pleasant stay here. Looking forward to welcome you back.HARRISly Yours,CogitoFans Relations Manager
soarbeyond
Deluxe Room
Check-in Mei 2023
Solo travelers
15 ulasan
10.0/10
Outstanding
Diposting pada 3 Jun 2023
Property being renovated. Coming together soon . Can see that it's gonna be beautiful very soon ! Service from all staff is great! Spa is awesome too!
Tanggapan dari Properti: Cheers HARRIS Fans,Thank you for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya. We hope that we have met our goal to make your stay memorable. We are looking forward to welcome you back.HARRISly Yours,CogitoGuest Relations Manager
Darlia ali
Unique Room
Check-in Jan 2024
Family
53 ulasan
9.5/10
Amazing
Diposting pada 5 Feb 2024
Clean,spacious, great yummy food 😍 Definitely will comeback again
Tanggapan dari Properti: Cheers Ms. Darlia,Thank you for staying with us at HARRIS Gubeng Surabaya and leave a superb rating for us. All of us here are happy to read your kind words. We are looking forward to welcome you back.HARRISly Yours,CogitoFans Relations Manager
MichaelO
Smart Room
Check-in Feb 2024
Business travelers
2 ulasan
7.0/10
Diposting pada 10 Jun 2024
My room was a lil bit rundown
Tanggapan dari Properti: Cheers Mr. Michael,Thank you very much for staying at HARRIS Gubeng Surabaya. We apologize for the inconvenience happened during your stay. We will improve our room maintenance. We hope that we always be your choice for accommodation in Surabaya. Looking forward to welcome you back.HARRISly Yours,CogitoFans Relations Manager
Ronald Sujono
Deluxe Room
Check-in Okt 2022
Business travelers
21 ulasan
7.5/10
Diposting pada 9 Nov 2022
Hotel location is good. In the middle of town. Easy to find food around hotel. Found many small ants in room and Wifi is slow.
Tanggapan dari Properti: Cheers HARRIS Fans,Thank you for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya. We hope that we have met our goal to make your stay memorable. We are looking forward to welcome you back.HARRISly Yours,CogitoGuest Relations Manager
Taufiq Satria
Harris Room
Check-in Apr 2022
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 2 Jun 2022
Wueenaaaakk rekkk
Tanggapan dari Properti: Cheers HARRIS Fans,Thank you for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya. We hope that we have met our goal to make your stay memorable. We are looking forward to welcome you back.HARRISly Yours,CogitoGuest Relations Manager
Anonymous User
Smart Room
Check-in Mar 2025
Solo travelers
11 ulasan
10.0/10
Outstanding
Diposting pada 19 Apr 2025
Very nice and clean, consider the quality to keep it busy
Tanggapan dari Properti: Cheers HARRIS Fans,Terima kasih atas pilihan menginap di HARRIS Hotel & Conventions Gubeng Surabaya. Kami senang dapat melayani dan semoga kunjungan Anda ke Surabaya juga berkesan. Kami tunggu kedatagan Anda kembali.Salam Hangat,CogitoFans Relations Manager
raisa
Junior Suite
Check-in Nov 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 29 Des 2024
Always comfortable for families to stay at Harris Hotel. Kids are comfortable, parents are happy..The Junior Suite Room is always Very Good... Not inferior Food, cleanliness, staff, etc. all okay...
Tanggapan dari Properti: Cheers Ibu Raisa,Terima kasih atas pilihan Anda menginap di HARRIS Hotel & Conventions Gubeng Surabaya. Kami senang dapat menjadi rumah Anda di Kota Pahlawan. Ulasan dan rating positif yang Anda berikan tentunya juga akan membuat kami semakin semangat dalam berkarya. Kami tunggu kedatangan Anda kembali.Salam Hangat,CogitoFans Relations Manager
Guest User
Deluxe Room
Check-in Des 2024
Business travelers
7 ulasan
2.5/10
Diposting pada 15 Jan 2025
Except for the lobby which looked good, the room was terrible, with peeling paint everywhere. The bed sheets were changed three times, each time was worse than the last. There were patches of red and broken sheets everywhere. The surface of the quilt was full of hair balls, which had already clumped together. The pillow was black through the pillowcase.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Cheers HARRIS Fans,Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya. We sincerely apologize for the inconveniences you experienced during your stay. Please rest assured that your feedback has been taken seriously by our management team.We would like to inform you that we are planning renovations and updates to our rooms and linens in the near future. We are committed to making every effort to prevent similar issues from arising again.We also appreciate your kind feedback, as it helps us continuously improve our services. Thank you again for choosing to stay with us, and we hope to welcome you back soon for a much-improved experience.HARRISly Yours,CogitoFans Relations Manager
bu apap
Smart Room
Check-in Jul 2024
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 15 Agt 2024
Clean room Friendly staff Delicious breakfast menu Recommended
Tanggapan dari Properti: Cheers Ibu Apap, Thank you for choosing to stay at HARRIS Hotel & Conventions Gubeng Surabaya. We are happy to serve you, provide satisfactory facilities, and serve delicious cuisine. We look forward to welcoming you back. Warm Regards, Cogito Fans Relations Manager
Guest User
Deluxe Room
Check-in Mei 2024
Couples
36 ulasan
6.0/10
Diposting pada 2 Jun 2024
The hotel lobby has 4 stars, but the room is disappointing, similar to a 2-star hotel. It is not clean, dusty, and the room is small. I don't recommend it, but the breakfast is rich. I can bear it.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Cheers HARRIS Fans,Thank you very much for your kind feedback. We apologize for the inconvenience happened during your stay. Your feedback will be taken seriously by our management. We would like to improve and fix the cleanliness matter as soon as possible.Once again thank you very much. We are looking forward to welcome you back.HARRISly Yours,CogitoFans Relations Manager
FamilyTraveler
Unique Room
Check-in Feb 2024
Family
18 ulasan
9.5/10
Amazing
Diposting pada 22 Mar 2024
The service is really cool, friendly and alert. For the price yesterday, it was priced at 650 thousand including breakfast. On Sunday breakfast there is a dancing Harris mascot, quite entertaining for the children. And the complete breakfast menu also tastes delicious. Unfortunately the kids club was being renovated now so the kids couldn't play. There is a cafe with affordable prices in the hotel lobby. Overall quite satisfied staying here. The lack of amenities and room decoration only seems standard
Tanggapan dari Properti: Cheers HARRIS Fans,Thank you very much for your kind review and rating. We love to know that you had memorable experience here. Just for information, our DINO Kids Club have been done renovated and ready to welcome kids everyday from 09.00 to 17.00. We would like to install mini slide house soon after Ramadhan month.Your constructive feedback about our amenities also will be noted and evaluated for our improvement. We are looking forward to welcome you back.HARRISly Yours,CogitoFans Relations Manager
Guest User
Smart Room
Check-in Jul 2024
Business travelers
62 ulasan
10.0/10
Outstanding
Diposting pada 12 Sep 2024
Ferfecto... The food is also delicious. It's really good
Tanggapan dari Properti: Cheers HARRIS Fans,Terima kasih banyak atas ulasan dan rating terbaik yang Anda berikan. Kami senang dapat melayani dan menyediakan fasilitas serta masakan lezat. Kami tunggu kedatangan Anda kembali.Salam Hangat,CogitoFans Relations Manager