Ulasan Whiterock Beach Hotel and Waterpark

Overall experience was okay, can be better. The pools were very well maintained and clean, the beach was fantastic, they have multiple activities to provide to their guest and the hotel was amazing! The spacious room we booked an accommodate up to 8 people ! Our overnight stay was not crowded compared to to the holidays, not much people but the downturn we experience was the service we received was slow. We used one of their pools and requested for a beach towel, after waiting and following up for more than 30 mins, we gave up and walk to our hotel shivering. The life guard who helped us followed up of our request said that the housekeeping was slow and many excuses though there were not much people. Second one was on the Naya restaurant bar and grill, as we observed the restaurant was not full yet our orders took an hour before it was served….. Overall, the facilities was fantastic!

Unit very small, have mosquito and cockroach, my friend's unit is split type aircon, my unit window type aircon so noisy. There is no kettle, have free bottle water .

Cleaning is not good, there is a lot of duirty on air-condition

The facilities are old and under construction. Pricing doesn’t match the quality at all.

There's a cockroach in the room.

The beach is beautiful and the staffs were all friendly, accommodating and friendly. I hope the management will add some condiments for complimentary in the room. It would be great if they would do that like any other resorts.

I love this place and my kids are really enjoyed it! Overnight is not enough. We should have explore more and stayed 2-3days. -Place is great -Food is great -We have a fantastic room -The bar is great -Pool is great as if we have our own mini pool. -There is a wave pool and my kids love it. -There is also a playground with pool for the kids like they can slide, swing, more fun activity. -We enjoyed the beach as well, same as the inflatable, jetski, kayak, banana boat -There is an acoustic bar at night, fire dance, parang nasa Bora ka na.

We enjoyed the place, though we did not used all the pool and slides. We spent more time on kiddie pool and wave pools.my 2 yr old son enjoyed it. It needs some repairs for safety, like the railing on one slide is alredy gone. Kiddie pool is right beside the rampage pool, not a good setup parent must watch their small kids closely make sure they dont cross. The beach is not suitable for swmming, there are some trashes, you wont notice it unless you swim, its best just for sports activities. As for the room, its good except for the plumbing which did not work on our last day and also the chairs are already defective, need replacement or repair. But we got the good view of the pool and the subic bay. The staff are friendly and always ready to assist.

What impressed us the most is their service. From welcoming us to waving our goodbyes, everyone is friendly and hospitable. The food at Sunset restaurant is reasonable and tasted great, considering they are sister companies with Wildflour. The amenities were a bit rough on the edge, but still enjoyable. The rooms were okay, but managed to give our furbaby a good night's sleep thanks to the bed they offered her (BTW, pets are 800 per night). Overall, our experience is beyond lovely. Thank you, Whiterock!

The staff was friendly

I don't like reviews, but I'll write a few words. If you searched for White Rock, I assume you already have some idea of ​​the location, so I'll pass on this... Some of the facilities are outdated, but it's not a bad place to take a break. Is the swimming pool and water park worth enjoying? However, the lobby counter staff's attitude towards customers was unpleasant. and There are no restrictions even if Filipino guests smoke on the beach. Even though they play music and make noise until 2 or 3 in the morning, there is no restraint. I want to enjoy a comfortable night's sleep, but the hotel staff are noisy outside my room in the morning. The phone in the room was broken, so I asked them to fix it twice, but they didn't fix it, and the taxi they asked me to call to go to the restaurant during dinner time was much more expensive than the market price. It's a place I don't want to remember. It may vary from case to case, but especially for me, I felt only discomfort.

The staff were also bright and polite. It was inconvenient that it was a little far from the city center.

This is my first time being scammed by a resort. I made a reservation because the photos and reviews were good. It felt like **** from the time I checked in. When you bring in the drinks you bought, check how many cans there are. You can pay for each can and take it home. There is no mini refrigerator in the room. It’s a water park resort, but there’s no hair dryer. No matter where I go, this is my first time seeing something like this. And the water park is just a children's playground. I feel like I just went to a ruined resort. I made a reservation for two days but only stayed for one day. It's not soundproofed, it's noisy, and the breakfast is garbage. I checked out right away and ran away. It's just a resort, but even 30,000 won was a waste.

Not suitable for the price... old equipment, service not ok